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Help Tech Chat Support Jobs in Racine, WI (NOW HIRING)

Supervisor/Manager (phone + chat support) * Liaison Team * Hospice Medical Directors Technology & Equipment * EMR: Epic (Hyperspace & Remote Client) * Company-issued: * Laptop * Mobile phone Travel ...

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Help Tech Chat Support information

See Racine, WI salary details

$25.3K

$40.8K

$61.9K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Racine, WI is $40,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,100.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Racine, WI? For Help Tech Chat Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Racine, WI look for? The top searched job categories for Help Tech Chat Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Help Tech Chat Support jobs? Cities near Racine, WI with the most Help Tech Chat Support job openings:
RN Hospice Liaison

RN Hospice Liaison

Protouch Staffing

Elm Grove, WI

$3.05K/wk

Contractor

Posted 29 days ago


Job description

RN - Hospice Liaison (Hospital-Based) | Travel/Contract
Position Overview

We are hiring an experienced Hospice RN Liaison to support hospital-based hospice referrals, assessments, and admissions. This role works closely with hospital care teams, physicians, and families to determine the appropriate level of hospice care and facilitate smooth transitions.


Key Highlights
  • Setting: Hospital-based (liaison + admissions)

  • Schedule: Monday-Friday (No weekends, No call, No holidays)

  • Traveler Friendly: First-time travelers accepted

  • Patient Load: ~2-3 patients/day

  • Coverage: Assigned to 1-2 hospitals per day


Facilities Covered (Aurora Network)

May include:

  • Aurora Sinai Medical Center

  • Aurora St. Luke's Medical Center

  • Aurora West Allis Medical Center

  • Aurora Medical Center Grafton

  • Aurora Medical Center Hartford

  • Aurora St. Luke's South Shore

  • Aurora Medical Center Summit


Role Responsibilities
  • Monitor referral queues from hospitals and SNFs

  • Perform bedside hospice assessments

  • Recommend appropriate level of hospice care:

    • Routine hospice

    • General inpatient (GIP)

    • Respite care

  • Admit patients to hospice (including in hospital setting)

  • Educate patients/families on:

    • Hospice philosophy

    • Benefits and expectations

  • Collaborate with:

    • Physicians

    • Case managers

    • Hospital care teams


Patient Population
  • Adult patients with:

    • Heart failure

    • Cancer

    • End-stage disease processes


Requirements (MUST HAVE)
  • Experience:

    • Minimum 2 years hospice experience

    • Hospice liaison experience preferred (not mandatory)

  • Certifications & Credentials:

    • BLS

    • Valid Driver's License

    • Auto Insurance & Personal Vehicle required

  • Technical Skills:

    • Epic experience REQUIRED


Core Skillset
  • Strong end-of-life symptom management (pain, SOB)

  • Expertise in hospice medications & education

  • Confident physician communication & collaboration

  • Deep understanding of:

    • Hospice levels of care

    • Care transitions & discharge planning


Support Structure
  • Supervisor/Manager (phone + chat support)

  • Liaison Team

  • Hospice Medical Directors


Technology & Equipment
  • EMR: Epic (Hyperspace & Remote Client)

  • Company-issued:

    • Laptop

    • Mobile phone


Travel & Floating
  • Assigned 1-2 Aurora hospitals/day

  • Average travel time: ~45 minutes one way


Orientation
  • New Employee Orientation (NEO)

  • 40 hours unit orientation with preceptor


Schedule
  • Shift: Monday-Friday, 8:00 AM - 6:00 PM

  • Rotating day off each week

  • Occasional block scheduling possible (not guaranteed)

  • No weekends / No call / No holidays


Additional Details
  • Dress Code: Business casual or professional scrubs (white coat preferred)

  • Parking: Free


Protouch Staffing logo

About Protouch Staffing

Sourced by ZipRecruiter

Protouch Staffing, based in Plano, Texas, is a leading provider in the healthcare staffing industry. Established over 30 years ago, the company prides itself on delivering quality services in the fields of nursing, allied health, pharmaceuticals, healthcare IT, and more. Committed to building lasting relationships, Protouch Staffing continually exceeds client expectations by providing unparalleled service, superior patient care, and talented healthcare professionals.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

1989