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Help Tech Chat Support Jobs in Racine, WI (NOW HIRING)

Visa Lighting

IT Support Technician - Part Time

Glendale, WI · On-site

$21.25 - $29/hr

The IT Support Technician supports the IT team through asset inventory management, hardware support ... This role installs and maintains company hardware and software, resolves helpdesk issues, and ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Racine, WI

Help Tech Chat Support information

See Racine, WI salary details

$25.3K

$40.8K

$61.9K

How much do help tech chat support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for help tech chat support in Racine, WI is $40,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,100.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Racine, WI? For Help Tech Chat Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Racine, WI look for? The top searched job categories for Help Tech Chat Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Help Tech Chat Support jobs? Cities near Racine, WI with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
IT Support Technician - Part Time

IT Support Technician - Part Time

Visa Lighting

Glendale, WI • On-site

$21.25 - $29/hr

Part-time

Re-posted 17 days ago

Job description

The IT Support Technician supports the IT team through asset inventory management, hardware support, and IT lifecycle projects. This role installs and maintains company hardware and software, resolves helpdesk issues, and communicates with end users in a timely manner.

MAJOR DUTIES:

  1. Maintain accurate IT asset inventory records and repair computer hardware, software, and related equipment.
  2. Install, maintain, and upgrade computer hardware, peripherals, and system software.
  3. Provide training/assistance for users on standardized software and hardware.
  4. Timely resolution of all assigned helpdesk issues and communication back to end user.
  5. Perform hardware/system compatibility testing for new internal or external programs or third-party bug fixes.
  6. Assist in the procurement of standard computer hardware, software, and related equipment and supplies.
  7. Keep an accurate inventory of existing computer hardware and software licensing.
  8. Work with third party vendors to resolve issues with purchased software and hardware.
  9. Document all procedures for installing hardware and software, helpdesk remediation procedures and any reoccurring issues.
  10. Assist with the maintenance of network hardware and software including adhering to departmental and corporate security guidelines
  11. Responsible for maintaining Active Directory Users and Computers.
  12. Other duties as assigned.

EDUCATION PREFERRED/SPECIAL NOTES:

  • Associate’s degree in MIS, Computer Science or related field or relevant and equivalent experience

EXPERIENCE PREFERRED/SPECIAL NOTES:

  • 2 years minimum experience in PC hardware and software maintenance.
  • Experience with Microsoft Windows 11 and Windows Server, Microsoft 365 applications and O365/Entra administration
  • Experience troubleshooting computers, peripherals, and network connectivity in a corporate environment
  • Strong organizational skills and attention to detail
  • Ability to lift and move IT equipment (monitors, printers, desktops, servers, etc.)
  • Good communication skills and a customer-service mindset
  • Ability to work independently with minimal supervision

PHYSICAL REQUIREMENTS:

  • Occasional requirement to lift equipment weighing up to approximately 50 pounds.

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