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Help Tech Chat Support Jobs in Kenosha, WI (NOW HIRING)

Ampcus

Customer Services Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Handle customer inquiries through phone, email, and online chat. * Work in a call-center ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Kenosha, WI

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

ULINE

Customer Support Specialist

Racine, WI

$32/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Kenosha, WI

Help Tech Chat Support information

See Kenosha, WI salary details

$26.3K

$42.4K

$64.4K

How much do help tech chat support jobs pay per year?

As of Aug 11, 2026, the average yearly pay for help tech chat support in Kenosha, WI is $42,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $45,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Kenosha, WI? For Help Tech Chat Support jobs in Kenosha, WI, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Kenosha, WI look for? The top searched job categories for Help Tech Chat Support jobs in Kenosha, WI are:
What cities near Kenosha, WI are hiring for Help Tech Chat Support jobs? Cities near Kenosha, WI with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you

Junior IT Consultant / IT Helpdesk Support

Vicinitech, Inc

Antioch, IL • Remote

Full-time

Re-posted 9 days ago

Job description

Company Description

An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.

Job Description

We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.  

Qualifications

Individual Expectations:

         Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.

         Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email.  Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.

         Must have desire to learn new skills for growth potential within the firm.

         Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours.  After hours/remote work requires high-speed internet.

Technical Skills Qualifications:

         Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.

         A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.

Additional Information

Minimum Education Required: Full or partial certifications in a technical, computer related field.

Years of Experience Required: Must have 3-5 years of current PC and general IT.   Small business consulting experience highly favored.

Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas.  Must have reliable transportation and live within 50 miles from corporate office. 

Salary/Hours: Competitive compensation with benefits.  After-hours and weekend project/helpdesk work as needed.

To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.

Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.

All your information will be kept confidential according to EEO guidelines.

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