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Help Tech Chat Support Jobs in Green Bay, WI (NOW HIRING)

... technology across the site. * Address walk-up support requests and service desk issues with a ... help desk, desktop support, or site support roles. * Working knowledge of Microsoft Windows ...

It Support Analyst

De Pere, WI · On-site

$30 - $36/hr

This role combines traditional IT support responsibilities with endpoint management, device ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

This role combines traditional IT support responsibilities with endpoint management, device ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Experience providing Help Desk, Service Desk, or Technical Support in a professional environment ... Experience supporting enterprise IT environments. What We're Looking For We're looking for someone ...

New

Experience providing Help Desk, Service Desk, or Technical Support in a professional environment ... Experience supporting enterprise IT environments. What We're Looking For We're looking for someone ...

New

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 1-20

Help Tech Chat Support information

See Green Bay, WI salary details

$26.3K

$42.3K

$64.2K

How much do help tech chat support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for help tech chat support in Green Bay, WI is $42,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $45,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Green Bay, WI?

For Help Tech Chat Support jobs in Green Bay, WI, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Green Bay, WI look for?

The top searched job categories for Help Tech Chat Support jobs in Green Bay, WI are:

What cities near Green Bay, WI are hiring for Help Tech Chat Support jobs?

Cities near Green Bay, WI with the most Help Tech Chat Support job openings:

Help Desk/Desktop Support Analyst

Robert Half

Appleton, WI • On-site

$30.45 - $35.26/hr

Temporary

Posted 10 days ago


Job description

We are looking for a Help Desk/Desktop Support Analyst to provide on-site technical assistance in Appleton, Wisconsin for a construction and contractor-focused environment. This contract position with permanent potential is ideal for someone who enjoys hands-on desktop support, responds effectively to walk-up requests, and delivers dependable service to end users. The role centers on resolving day-to-day hardware, software, and printer issues while maintaining accurate support and asset records.
Responsibilities:
• Deliver in-person technical support for desktops, laptops, peripherals, and related workplace technology across the site.
• Address walk-up support requests and service desk issues with a strong focus on timely resolution and positive user experience.
• Troubleshoot Windows-based operating system problems, application issues, and common access-related concerns.
• Diagnose and resolve hardware malfunctions involving end-user devices and coordinate repairs or replacements when needed.
• Support network-connected and local printers by identifying issues, restoring functionality, and assisting users with basic printing problems.
• Use Active Directory to assist with account support tasks, access updates, and routine user administration.
• Record IT assets, device configurations, and support activity within the company asset management and ticketing platform, including ServiceNow, to maintain compliance and traceability.
• Assist with basic network troubleshooting by identifying connectivity problems and escalating more complex incidents when appropriate.• 3+ years of experience in help desk, desktop support, or site support roles.
• Working knowledge of Microsoft Windows, including Windows 10, in a support setting that requires attention to detail.
• Experience troubleshooting hardware, desktop software, and end-user technology issues.
• Familiarity with Active Directory for common support and user account tasks.
• Ability to manage service desk tickets while also supporting walk-up requests in a hands-on environment.
• Understanding of basic network troubleshooting concepts and printer support.
• Strong customer service skills with the ability to communicate clearly and effectively with users at all levels.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948