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Desktop Manager Jobs in Kenosha, WI (NOW HIRING)

Dovenmuehle Mortgage

Desktop Support Tech I

Lake Zurich, IL · On-site

$20.50 - $26.25/hr

... managing support tickets. • Hands on experience using Microsoft Remote Desktop for remote troubleshooting. • Basic understanding of DNS, DHCP, VPNs, and Wi-Fi. • Familiar with antivirus ...

Sentinel Benefits

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Sentinel is seeking a Desktop Support Engineer to join our team and ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

Sentinel

Desktop Support Engineer

Waukegan, IL

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

Sky Systems

IT Desktop Support Engineer

Waukegan, IL · On-site

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park ... Excellent written and oral communications skills with clients and management as well as people ...

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Desktop Manager information

See Kenosha, WI salary details

$20.4K

$81K

$122.1K

How much do desktop manager jobs pay per year?

As of May 27, 2026, the average yearly pay for desktop manager in Kenosha, WI is $81,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $92,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are the most commonly searched types of Desktop jobs in Kenosha, WI? The most popular types of Desktop jobs in Kenosha, WI are:
What are popular job titles related to Desktop Manager jobs in Kenosha, WI? For Desktop Manager jobs in Kenosha, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Kenosha, WI look for? The top searched job categories for Desktop Manager jobs in Kenosha, WI are:
What cities near Kenosha, WI are hiring for Desktop Manager jobs? Cities near Kenosha, WI with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Support Technician

Ovation Workplace Services Inc

Kildeer, IL

$20.50 - $26.25/hr

Other

Posted 26 days ago

Job description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues.

b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents.

Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware.

Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance.

DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.

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