ZipRecruiter

Log In

1

Desktop Manager Jobs in La Crosse, WI (NOW HIRING)

City Brewing Co

IT Manager- Infrastructure

La Crosse, WI · On-site

$125 - $150/hr

... desktops, network switches, access points, and related peripherals. * Maintain the health ... Develop and manage infrastructure budget and lifecycle planning for hardware and software. Minimum ...

Kwik Trip, Inc.

Senior Endpoint Engineer

La Crosse, WI · On-site

$75K - $112K/yr

... management platforms, security remediation efforts, deployment validation, automation, and advanced support. You will collaborate closely with IT Security, Desktop Support, Service Desk teams ...

CROSSMARK1

Full Time Reset Merchandiser

Dakota, MN · On-site

... management, regarding tasks, sales activities, & client sales plan objectives. - Access to a desktop/laptop with internet connection in your home. - Reliable Transportation Associates are required to ...

next page

Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in La Crosse, WI

Desktop Manager information

See La Crosse, WI salary details

$20.6K

$82.1K

$123.7K

How much do desktop manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for desktop manager in La Crosse, WI is $82,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $93,800.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What job categories do people searching Desktop Manager jobs in La Crosse, WI look for?

The top searched job categories for Desktop Manager jobs in La Crosse, WI are:

What cities near La Crosse, WI are hiring for Desktop Manager jobs?

Cities near La Crosse, WI with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in La Crosse, WI as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $82,078 per year, or $39.5 per hour.

Deskside Technician (Onsite Field Support)

Noblesoft Technologies

Winona, MN • On-site

$19.75 - $25/hr

Contractor

Re-posted 24 days ago

Job description

Role: Deskside Technician (Onsite Field Support)
Location: - Winona, MN
 

Job Description:

  • Deliver onsite and remote support for end users, resolving incidents relating to EUC equipment including desktops, laptops, peripherals, and mobile devices.
  • Provide Break/Fix support, troubleshooting, and issue resolution for hardware and software failures.
  • Initiate and manage the creation of tickets for each reported issue, ensuring that all incidents are accurately logged and tracked through resolution.
  • Conduct pre-installation and site surveys in alignment with requirements for network connectivity, power, and coordination with third-party suppliers.
  • Perform IMACD (Install, Move, Add, Change, Dispose) hardware and software operations as per service requests.
  • Carry out asset refresh activities and manage the disposal of hardware in accordance with company policies.
  • Issue loaner devices or software for repairs or in cases of lost/stolen equipment, including data backup and recovery.
  • Coordinate and manage warranty repairs with hardware vendors and facilitate IT equipment returns under asset management guidelines (including legal hold PCs).
  • Assist users by providing support through Smart Hubs installed at designated sites, ensuring seamless access to remote troubleshooting and device assistance.
  • Perform proactive PC health checks using prescribed tools, addressing performance or hardware issues during field visits.
  • Document and update knowledge base & runbooks.
  • Support conference room technology by conducting weekly checks and resolving identified issues proactively.
  • Assist with IT equipment setup, testing, and support during events, ensuring readiness and functionality of all required devices.
  • Manage IT equipment disposals and coordinate with preferred suppliers for proper decommissioning and recycling.
  • Document and maintain accurate records of all activities, site visits, and incident resolutions in the approved ITSM tool.
  • Assist users with activities including but not limited to IT equipment moves, peripheral installation and configuration, onboarding and offboarding requirements 
  • Comply with company practices, guidelines, and security requirements at all times, maintaining professionalism onsite.
  • Engage in continuous improvement initiatives to optimize field support delivery and enhance end user satisfaction.
  • Coordinate with specialized IT teams for escalations and advanced technical support
  • Forward unresolved tickets to the relevant specialized teams for escalation when issues cannot be resolved by Deskside support.