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Desktop Manager Jobs in Eau Claire, WI (NOW HIRING)

SariSuki Stores Inc.

Lead Software Engineer

Eau Claire, WI · On-site +1

$116K - $150K/yr

This role will provide hands-on technical leadership across embedded, mobile, desktop, and web ... Ensures adherence to SDLC processes including version control, code review, and release management

Marten Transport

Infrastructure Helpdesk

Mondovi, WI

... issues to management, development teams, end users, and unit leaders as needed. 4. Document all ... Knowledge of basic computer hardware and desktop/server operating systems. * General application ...

Marten Transport

Infrastructure Helpdesk

Mondovi, WI · On-site

... issues to management, development teams, end users, and unit leaders as needed. 4. Document all ... Knowledge of basic computer hardware and desktop/server operating systems. * General application ...

Marten Transport

Infrastructure Helpdesk

Mondovi, WI

... issues to management, development teams, end users, and unit leaders as needed. 4. Document all ... Knowledge of basic computer hardware and desktop/server operating systems. * General application ...

Menard, Inc

Image Specialist l

Eau Claire, WI

The Image Specialist I supports the lifecycle management, configuration, and security of Menard Inc.'s enterprise endpoint environment, including Windows desktops, mobile devices, and Apple platforms ...

CROSSMARK1

Full Time Reset Merchandiser

Colfax, WI

... management, regarding tasks, sales activities, & client sales plan objectives. - Access to a desktop/laptop with internet connection in your home. - Reliable Transportation Associates are required to ...

CROSSMARK1

Full Time Reset Merchandiser

Seymour, WI

... management, regarding tasks, sales activities, & client sales plan objectives. - Access to a desktop/laptop with internet connection in your home. - Reliable Transportation Associates are required to ...

Menards, Inc.

Image Specialist l

Eau Claire, WI · On-site

The Image Specialist I supports the lifecycle management, configuration, and security of Menard Inc.'s enterprise endpoint environment, including Windows desktops, mobile devices, and Apple platforms ...

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Desktop Manager information

See Eau Claire, WI salary details

$20.8K

$82.8K

$124.8K

How much do desktop manager jobs pay per year?

As of May 27, 2026, the average yearly pay for desktop manager in Eau Claire, WI is $82,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are the most commonly searched types of Desktop jobs in Eau Claire, WI? The most popular types of Desktop jobs in Eau Claire, WI are:
What are popular job titles related to Desktop Manager jobs in Eau Claire, WI? For Desktop Manager jobs in Eau Claire, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Eau Claire, WI look for? The top searched job categories for Desktop Manager jobs in Eau Claire, WI are:
What cities near Eau Claire, WI are hiring for Desktop Manager jobs? Cities near Eau Claire, WI with the most Desktop Manager job openings:
Desktop Manager jobs near you
Desktop Support I (41897)

Desktop Support I (41897)

SECURITY FINANCIAL BANK

Eau Claire, WI

Full-time

Posted 19 days ago

Job description

Daytime Hours | Collaborative IT Team | Community Banking Environment

Security Financial Bank (SFB) is seeking a Desktop Support I professional to join our Information Systems team. This role supports our branches and corporate office by providing advanced hardware, software, and systems support. If you enjoy problem-solving, value strong communication, and take pride in supporting others through technology, this may be the opportunity for you.

Why Join Us:

At SFB, technology is a critical part of how we serve our customers and support our employees. When you join our Information Systems team, you become part of a culture that offers:

    • A collaborative, close-knit IT team that values communication and shared knowledge
    • A supportive, inclusive culture that recognizes your contributions
    • Stability and the opportunity to deepen your technical expertise
    • Meaningful work supporting community banking operations
    • Comprehensive benefit package
    • Paid volunteer time off
    • & more!

Position Summary:

The Desktop Support I position is responsible for providing technical support for hardware, software, and systems across Security Financial Bank. As an integral member of the Information Systems team, this role ensures reliable technology operations within branch locations and the corporate office by troubleshooting issues, maintaining equipment, supporting users, and partnering with internal teams and third-party vendors. Strong communication, initiative, and a desire to continuously learn are key to success in this role.

Your responsibilities will include:

  • Configure, install, maintain, and repair computers, peripherals, and related equipment
  • Troubleshoot advanced hardware, software, network, and systems issues
  • Resolve multiple levels of help desk tickets according to established Service Level Agreements
  • Document issues and resolutions using a ticketing system
  • Work with third-party vendors to resolve technical issues
  • Support Microsoft Windows environments, Microsoft 365, VOIP systems, and mobile devices
  • Knowledge of the bank's Business Continuity and Disaster Recovery planning and documentation and ability to support the point person responsible for these activities
  • Participate in an on-call rotation and occasional after-hours support
  • Follow banking regulations and security policies related to data and equipment
  • Ability to work a rotational on-call schedule

What Makes You a Great Fit:

  • Strong communication skills and a customer-focused mindset
  • Curiosity and a desire to understand how systems function
  • Self-motivated with the ability to prioritize and manage tasks independently
  • Comfortable working both independently and as part of a team
  • Professional, tactful, and able to handle sensitive information with confidentiality

Education

  • Associate’s or Bachelor’s degree in a Computer Hardware Support, Computer Networking or MIS related field.

Experience

  • 0-3 years in an IT environment functioning as a support staff member

Other Skills and Abilities

  • Knowledge of operating systems such as Windows 7, 10, Various Server OS
  • Knowledge of Cisco wireless networks and platforms.
  • Knowledge of MS Office Suite (Word, Excel, and Outlook)
  • Knowledge of Mobile Device Management platforms
  • Knowledge of VOIP phone systems
  • Knowledge of network concepts, structures, and troubleshooting
  • Knowledge of server level software and hardware installation, and troubleshooting
  • Ability to work effectively both independently and in a team environment
  • Ability to manage multiple assignments and adjust to changing priorities
  • Willingness to learn new computer skills
  • Willingness to learn new software
  • Effective written and oral communication
  • Ability to interact with customers and employees positively with tact, diplomacy and confidentiality

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