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Desktop Manager Jobs in Stevens Point, WI (NOW HIRING)

Lands' End

IT Support Technician

Stevens Point, WI · On-site

$21.20/hr

Configure and deploy laptops, desktops, and other devices using Microsoft Intune Autopilot. * Manage IT inventory, including receiving, stocking, asset tagging, and shipping equipment. * Provide ...

HMG Careers

Sales Coordinator Remote

Mosinee, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Work From Home Sales Specialist

Rosholt, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Marion, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Work From Home Sales Specialist

Wautoma, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Eland, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Almond, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Rosholt, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Big Falls, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Work From Home Sales Specialist

Almond, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Desktop Manager information

See Stevens Point, WI salary details

$20.4K

$81.2K

$122.4K

How much do desktop manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for desktop manager in Stevens Point, WI is $81,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $92,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Stevens Point, WI? The most popular types of Desktop jobs in Stevens Point, WI are:
What are popular job titles related to Desktop Manager jobs in Stevens Point, WI? For Desktop Manager jobs in Stevens Point, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Stevens Point, WI look for? The top searched job categories for Desktop Manager jobs in Stevens Point, WI are:
What cities near Stevens Point, WI are hiring for Desktop Manager jobs? Cities near Stevens Point, WI with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Stevens Point, WI as of July 2026, with employment types broken down into 72% Full Time, 14% Part Time, 1% Temporary, and 13% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $81,188 per year, or $39 per hour.

IT Support Technician

Lands' End

Stevens Point, WI • On-site

$21.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Lands' End rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

21st of 104 rated fashion retailers

Job description

IT Support Technician 

Location: Onsite at our Stevens Point, Wisconsin campus
Employment Type: Full-Time

Bring Your Curiosity. Build Your IT Career.

Are you passionate about technology and enjoy helping others solve problems? Lands’ End is looking for an IT Support Technician to join our team. This entry-level role is a great opportunity for someone looking to build foundational IT skills while providing excellent customer support in a fast-paced environment.

In this hands-on position, you'll work closely with employees across the business, providing front-line support and ensuring our technology resources are set up and functioning smoothly. If you are customer-focused, eager to learn, and enjoy solving problems, we'd love to hear from you.
What You'll Do
 
  • Configure and deploy laptops, desktops, and other devices using Microsoft Intune Autopilot.
  • Manage IT inventory, including receiving, stocking, asset tagging, and shipping equipment.
  • Provide friendly first-level support for common technical issues such as password resets, connectivity issues, and printing problems.
  • Deliver desk-side support including device setup, cable management, and workstation configuration.
  • Document support activities in ServiceNow and follow established processes for issue resolution and escalation.
  • Help maintain accurate inventory records and contribute to continuous process improvements.
 
What We're Looking For
 
  • Basic familiarity with Windows 11, macOS, and Microsoft 365 applications such as Teams, OneDrive, and SharePoint.
  • Exposure to Microsoft Entra ID and Intune device enrollment is a plus.
  • Understanding of or exposure to ITIL and Agile methodologies.
  • Comfortable using remote support tools and following standard operating procedures.
  • Strong customer service and communication skills.
  • Positive attitude with a genuine desire to help others.
  • Detail-oriented and organized, with the ability to follow processes accurately.
  • Self-motivated learner who takes initiative and embraces new challenges.
Qualifications
 
  • High school diploma or equivalent required.
  • 0–2 years of help desk, technical support, or desk-side support experience.
  • Foundational technical knowledge and a willingness to learn and grow in an IT support environment.

Preferred Certifications

  • CompTIA ITF+ or A+
  • HDI Desktop Support Technician
  • Microsoft 365 Fundamentals/Azure Fundamentals
  • Jamf 100
    Physical Requirements
     
    • Ability to sit for extended periods of time.
    • Ability to lift up to 30 pounds.
    • Ability to work onsite daily at our Stevens Point, WI Lands’ End location.
     
    Why Lands’ End?
     
    At Lands’ End, you'll be part of a collaborative team that values learning, innovation, exceptional customer service, and continuous improvement. We invest in our employees' success by offering a comprehensive benefits package that includes medical, dental, vision, and life insurance, a company-matched 401(k) plan, and access to an onsite fitness center. Join a team where you can grow your career while making a meaningful impact every day.
     

    Ready to start your IT career with Lands’ End? Apply today!

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