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Desktop Manager Jobs in Madison, WI (NOW HIRING)

Optime Tech

Desktop Technician

Mineral Point, WI · On-site

$20.25 - $25.75/hr

Cable Management Responsibilities * Provide onsite desktop and technical support. * Install, configure, image, and deploy desktops and laptops. * Troubleshoot hardware, software, printers, and ...

Beacon Technologies

Desktop Support

Madison, WI · On-site

$33 - $39/hr

Incident and Service Request Management (5 years or more REQUIRED). * Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred). * Strong written and ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

In this role, you'll lead endpoint management initiatives, drive automation and modernization ... Lead desktop engineering initiatives, including device deployments, operating system upgrades ...

Quartz

Senior Desktop Support Engineer

Madison, WI

$66K - $83K/yr

In this role, you'll lead endpoint management initiatives, drive automation and modernization ... Lead desktop engineering initiatives, including device deployments, operating system upgrades ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

CYNET SYSTEMS

Desktop Technician IV

Mineral Point, WI · On-site

$26 - $31/hr

Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Responsibilities:

TEKsystems

Desktop Support IV

Madison, WI · Remote

$25 - $29/hr

... Management • Technical assistance on projects as assigned by Desktop Support Supervisor Skillsets: Top Required Skills & Years of Experience: • Tier 3 support and maintenance of workstation ...

New

TEKsystems

Desktop Support IV

Madison, WI · Hybrid

$25 - $29/hr

Manage incidents and service requests while meeting service expectations * Serve as a technical ... Enterprise desktop support tools * Imaging and deployment solutions Ideal Candidate * Thrives in a ...

New

TEKsystems

Desktop Support IV

Madison, WI · Remote

$25 - $29/hr

... Management • Technical assistance on projects as assigned by Desktop Support Supervisor Skillsets: Top Required Skills & Years of Experience: • Tier 3 support and maintenance of workstation ...

New

TEKsystems

Desktop Support IV

Madison, WI · Hybrid

$25 - $29/hr

Manage incidents and service requests while meeting service expectations * Serve as a technical ... Enterprise desktop support tools * Imaging and deployment solutions Ideal Candidate * Thrives in a ...

New

VIVA USA INC

Desktop Support Specialist

WI · On-site +1

Collaborate with a team of 10 technicians and 1 project manager on a daily basis. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Ticket & Queue Management: Own the lifecycle of break/fix tickets, equipment moves, and recurring ... an IT desktop support or helpdesk role in a professional environment with multiple users. * An ...

Auxiant

Desktop Support Specialist

Madison, WI

Ticket & Queue Management: Own the lifecycle of break/fix tickets, equipment moves, and recurring ... an IT desktop support or helpdesk role in a professional environment with multiple users. * An ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Madison, WI

Desktop Manager information

See Madison, WI salary details

$20.6K

$81.9K

$123.4K

How much do desktop manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for desktop manager in Madison, WI is $81,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $93,600.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Madison, WI?

The most popular types of Desktop jobs in Madison, WI are:

What are popular job titles related to Desktop Manager jobs in Madison, WI?

For Desktop Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Madison, WI look for?

The top searched job categories for Desktop Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Desktop Manager jobs?

Cities near Madison, WI with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Madison, WI as of June 2026, with employment types broken down into 4% As Needed, 50% Full Time, 42% Part Time, and 4% Temporary. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $84,257 per year, or $40.5 per hour.

Desktop Technician

Optime Tech

Mineral Point, WI • On-site

$20.25 - $25.75/hr

Other

Posted 20 days ago

Job description

Desktop Technician

Location: Mineral Point, WI

Job Type: Contract (12+ months)

Work Arrangement: 100% Onsite

Job Summary

We are seeking an experienced Desktop Technician to provide onsite IT support in a manufacturing environment. The ideal candidate will have experience supporting Windows desktops, imaging, Active Directory, printers, hardware, and basic networking while delivering excellent customer service.

Required Skills
  • Desktop Support
  • Windows 10/11
  • Active Directory
  • Computer Imaging
  • Printer Support
  • Hardware Troubleshooting
  • Basic Networking (TCP/IP)
  • Customer Support
  • Microsoft Office
Preferred Skills
  • Windows Server (2008–2019)
  • Remote Desktop
  • Microsoft Teams
  • SharePoint
  • Telnet
  • PuTTY
  • Server Support
  • Data Closet Support
  • UPS Monitoring
  • Cable Management
Responsibilities
  • Provide onsite desktop and technical support.
  • Install, configure, image, and deploy desktops and laptops.
  • Troubleshoot hardware, software, printers, and network connectivity.
  • Support Active Directory administration.
  • Perform routine maintenance, software installations, and Windows updates.
  • Assist with server support and infrastructure maintenance.
  • Maintain documentation and follow IT best practices.
  • Deliver excellent customer service while supporting end users.
Education

High School Diploma or equivalent.

Notes
  • This position is 100% onsite.
  • Occasional support may be required at nearby company facilities.
  • Additional details will be discussed during the interview process.

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