ZipRecruiter

Log In

1

Desktop Manager Jobs in Madison, WI (NOW HIRING)

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

In this role, you'll lead endpoint management initiatives, drive automation and modernization ... Lead desktop engineering initiatives, including device deployments, operating system upgrades ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

In this role, you'll lead endpoint management initiatives, drive automation and modernization ... Lead desktop engineering initiatives, including device deployments, operating system upgrades ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Beacon Technologies

Desktop Support Analyst

Madison, WI · On-site

$25 - $34/hr

Monitors, coordinates and completes move, add, change requests for desktop computing technologies ... Performs work under the direct supervision of a Manager. Qualifications: * Associate Degree ...

Posted today

Auxiant

Desktop Support Specialist

Madison, WI

Ticket & Queue Management: Own the lifecycle of break/fix tickets, equipment moves, and recurring ... an IT desktop support or helpdesk role in a professional environment with multiple users. * An ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Ticket & Queue Management: Own the lifecycle of break/fix tickets, equipment moves, and recurring ... an IT desktop support or helpdesk role in a professional environment with multiple users. * An ...

ACD Distribution

IT Manager

Middleton, WI · Hybrid

$97K - $119K/yr

This includes hardware and software administration of servers, desktops, networking, security, e-mail, and communications for all ACD sites. The IT Manager has one direct report, a Support Specialist.

ACD Distribution

IT Manager

Middleton, WI · On-site

$97K - $119K/yr

This includes hardware and software administration of servers, desktops, networking, security, e-mail, and communications for all ACD sites. The IT Manager has one direct report, a Support Specialist.

KeHE Distributors, LLC

Account Manager

Janesville, WI

$87K - $127K/yr

Primary Responsibilities The Account Manager is accountable to design and execute sales and ... Comfort and experience utilizing Microsoft desktop and legacy enterprise software. Requisition ID ...

next page

Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Madison, WI

Desktop Manager information

See Madison, WI salary details

$21.2K

$84.3K

$127K

How much do desktop manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for desktop manager in Madison, WI is $84,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $96,200.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Madison, WI? The most popular types of Desktop jobs in Madison, WI are:
What are popular job titles related to Desktop Manager jobs in Madison, WI? For Desktop Manager jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Madison, WI look for? The top searched job categories for Desktop Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Desktop Manager jobs? Cities near Madison, WI with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Madison, WI as of June 2026, with employment types broken down into 4% As Needed, 50% Full Time, 42% Part Time, and 4% Temporary. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $84,257 per year, or $40.5 per hour.

Senior Desktop Support Engineer

Quartz

Madison, WI • On-site

$66K - $83K/yr

Full-time

Posted 8 days ago

Job description

Overview
Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and modernization efforts, and serve as a technical expert for technologies including Microsoft Intune, SCCM, Autopilot, and Horizon. If you're passionate about improving employee technology experience while mentoring others and influencing strategic IT decisions, we'd love to hear from you.
Benefits:
  • Flexible Work Options - In-Person or Hybrid

  • Participate in technology modernization projects and continuous improvement initiatives

  • Opportunity to work with SCCM, Intune, and VDI technologies

  • Ideal starting pay rate, based on skills and experience: $66,800 - $83,400 + robust total rewards package

Responsibilities
  • Administer and optimize endpoint management platforms including Microsoft Intune, SCCM/MECM, Autopilot, and Horizon

  • Lead desktop engineering initiatives, including device deployments, operating system upgrades, software packaging, and endpoint modernization projects

  • Serve as the senior technical escalation point for complex desktop, virtual desktop, and endpoint-related issues

  • Manage endpoint security, patching, compliance, and software deployments across the enterprise

  • Partner with Infrastructure, Cybersecurity, Networking, and business teams to implement technology solutions that enhance employee experience

  • Develop automation, standards, and best practices that improve efficiency, reliability, and supportability

  • Monitor endpoint performance and proactively identify opportunities for continuous improvement

  • Mentor team members, share technical knowledge, and contribute to strategic IT initiatives

Qualifications
  • Bachelor's Degree and 4 years in desktop support installing, configuring, and managing Windows-based systems and related technologies

  • Associate's Degree and 7 years in desktop support installing, configuring, and managing Windows-based systems and related technologies

  • High School Equivalency and 10 years in desktop support installing, configuring, and managing Windows-based systems and related technologies

  • Advanced technical expertise in desktop engineering, endpoint management, and enterprise Windows environments

  • Extensive experience administering Microsoft Configuration Manager (SCCM), Microsoft Intune, Windows Autopilot, and Microsoft Endpoint Manager

  • Advanced knowledge of Windows operating systems, Active Directory, Microsoft 365, Group Policy, endpoint security, and enterprise desktop architecture

  • Experience with PowerShell scripting and automation to improve operational efficiency

  • Strong understanding of endpoint lifecycle management, software packaging, operating system deployment, and configuration management

  • Demonstrated ability to troubleshoot complex technical issues using structured problem-solving methodologies

  • Ability to mentor technical staff and influence technical decisions

  • Flexible to work evenings and weekends as project and operational needs require

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.

Apply