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Desktop It Support Jobs in Madison, WI (NOW HIRING)

Sky Systems Inc

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position ... Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other ...

CFS

IT Support Specialist - Networking

Janesville, WI

$55K/yr

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

CFS

IT Support Specialist - Networking

Janesville, WI

$55K/yr

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

Shopbop

IT Support Eng II - AMZ10909.8

Madison, WI · On-site

Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...

ACD Distribution

IT Manager

Middleton, WI · Hybrid

$97.60K - $119.70K/yr

This includes hardware and software administration of servers, desktops, networking, security, e-mail, and communications for all ACD sites. The IT Manager has one direct report, a Support Specialist.

ACD Distribution

IT Manager

Middleton, WI · On-site

$97.60K - $119.70K/yr

This includes hardware and software administration of servers, desktops, networking, security, e-mail, and communications for all ACD sites. The IT Manager has one direct report, a Support Specialist.

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How much do desktop it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop it support in Madison, WI is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What jobs make $3,000 a month without a degree?

For a Desktop IT Support role, earning $3,000 a month typically requires experience, certifications like CompTIA A+ or Network+, and a full-time schedule. Entry-level positions may start lower, but with skills in troubleshooting, hardware, and software, it is possible to reach or exceed this income level over time.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are popular job titles related to Desktop It Support jobs in Madison, WI? For Desktop It Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Madison, WI look for? The top searched job categories for Desktop It Support jobs in Madison, WI are:
Desktop It Support jobs near you
IT Support (Part Time)

IT Support (Part Time)

Sky Systems Inc

Madison, WI

$21.75 - $29.75/hr

Other

Posted 8 days ago

Job description

Job description: JOB DESCRIPTION: Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy so you can take this as a second project too, if you are currently employed and can manage both the positions simultaneously. Location: Madison WI 53717 Long term contract Support will be within business hours and in weekdays (M-F).

If anything outside, will be communicated to you. Compensation: We can pay you in an hourly amount on 1099 for every time you are called to work on-site. NOTE: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.

Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty. Hands on experience with ServiceNow. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs.

Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Job Types: Part-time, Contract Schedule: Monday to Friday On call

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