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Desktop Manager Jobs in Madison, WI (NOW HIRING)

Flad Architects

Computer Support Specialist

Madison, WI · On-site

Familiarity with Windows desktop imaging and management systems, PowerShell and batch scripting preferred. * Practical experience with recent Apple hardware and software preferred. * Minimum one year ...

NannyPod

Nanny Agency Manager - Madison WI

Madison, WI · On-site

Laptop / Desktop Benefits NannyPod offers a vast array of benefits and help. * Recruitment Platform * Corporate Email * Corporate Website * Corporate Management Access (CRM, Calendar Bookings, Video ...

AprilAire

Computer Technician I / Deskside Support

Madison, WI · On-site

$20.50 - $26/hr

Asset & Inventory Management * Track hardware assets accurately in Freshservice or designated asset systems. * Maintain inventories of endpoints, peripherals, and mobility devices. * Ensure devices ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

Experienced IT manager with long tenure who will grow your technical abilities Responsibilities * Be the first point of contact for employees needing IT support across our office and manufacturing ...

New

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

Experienced IT manager with long tenure who will grow your technical abilities Responsibilities * Be the first point of contact for employees needing IT support across our office and manufacturing ...

Robert Half

Endpoint Management Engineer

Middleton, WI · On-site

$38 - $45/hr

Oversee the administration of enterprise endpoint devices such as laptops, desktop computers, mobile devices, printers, RF scanners, and related peripherals across the organization. * Manage modern ...

Lone Star Careers

Remote Life Insurance Agent

Madison, WI · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

De Forest, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales and Service Advisor

Arena, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Work From Home Sales Specialist

Milton, WI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Desktop Manager information

See Madison, WI salary details

$20.6K

$81.9K

$123.4K

How much do desktop manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for desktop manager in Madison, WI is $81,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $93,600.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Madison, WI?

The most popular types of Desktop jobs in Madison, WI are:

What are popular job titles related to Desktop Manager jobs in Madison, WI?

For Desktop Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Madison, WI look for?

The top searched job categories for Desktop Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Desktop Manager jobs?

Cities near Madison, WI with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Madison, WI as of June 2026, with employment types broken down into 4% As Needed, 50% Full Time, 42% Part Time, and 4% Temporary. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $84,257 per year, or $40.5 per hour.

Computer Support Specialist

Flad Architects

Madison, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Overview
If you enjoy solving complex challenges in a collaborative environment that celebrates each person's ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm with ten offices, looking to hire a Computer Support Specialist to work in our Madison, WI office. This role will handle Service Desk calls and tickets and provide basic or intermediate technical support on troubleshooting problems and standard software applications, escalating issues as needed. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people's lives.
How will your days be spent
  • Answer, respond, resolve, and log Help Desk calls and tickets.
  • Attempt to resolve issues on a first-level basis, providing basic or intermediate technical support on troubleshooting problems and standard software applications.
  • Escalate Help Desk calls and tickets to other staff as appropriate and work together to manage and ensure resolution.
  • Install end-user software applications, system upgrades, and migrations. Set up and take down workstations as needed.
  • Provide support for mobile devices, phone system, virtual meetings, audio-visual, and other conference room/display equipment.
  • Conduct IT orientation for new employees and provide user training on supported systems as requested.
  • Perform scheduled rotation of routine technical support duties including Help Desk, after-hours pager, etc.

What you bring to this role
Experience:
  • Minimum of one year of relevant help desk and end-user support experience required. Two or more years preferred.
  • Minimum of one year of experience with Microsoft Windows 11 operating system, Microsoft Office applications, Office 365, videoconferencing solutions, and other similar standard office applications required.
  • Minimum of one year performing application support required.
  • Familiarity with AutoCAD, Revit, and desktop publishing/design applications preferred.
  • Minimum one year experience with Intel-based desktop and laptop hardware required.
  • Familiarity with Windows desktop imaging and management systems, PowerShell and batch scripting preferred.
  • Practical experience with recent Apple hardware and software preferred.
  • Minimum one year of experience with installing, configuring, and troubleshooting devices on a TCP/IP based network required.

Education:
  • Minimum two-year technology degree required.

Availability to work on-site during Flad's business hours of 8:00 a.m. to 5:00 p.m. required.
Flad offers a wide range of benefits including:
  • Health, dental, and vision insurance
  • Generous paid time off and paid holidays
  • Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection - life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
  • Continuing education and career development - internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement
  • Hybrid work environment

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.

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