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Desktop Support Jobs in Madison, WI (NOW HIRING)

Experis

Desktop Support

Madison, WI · On-site

$29 - $31/hr

As a Desktop Support, you will be part of the IT Department supporting a dedicated team of professionals. The ideal candidate will have excellent communication skills, attention to detail, and a ...

TeamSoft

Desktop Support

Madison, WI · On-site

$24 - $28/hr

Desktop Support Location: Madison, WI Duration: 10 Months Pay Rate range: $24 to $28/hr Essential Duties and Responsibilities Mobile Device Support * Provide technical support for DHS ...

New

SoftSages Technology

Desktop Support IV

Madison, WI · On-site

Job Title: Desktop Support IV - Mobile Device Support Location: Madison, WI (Onsite) - Local Wisconsin candidates only Duration: Long-term Contract Required Skills * 3-5 years of experience ...

Posted today

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Quartz

Senior Desktop Support Engineer

Madison, WI

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive ...

Spear Staffing

Desktop Support IV

Madison, WI · On-site

$22.25 - $26/hr

Desktop Support IV - Mobile Device Support Location: Madison, WI (Onsite 5 days/week; possible 1 remote day/weeK) WORK ARRANGEMENT: * Primarily onsite in Madison. The source posting states that the ...

New

Auxiant

Desktop Support Specialist

Madison, WI

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the face of internal IT. You'll be the go-to person for responding to helpdesk tickets, setting up ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the face of internal IT. You'll be the go-to person for responding to helpdesk tickets, setting up ...

Optime Tech

Desktop Technician

Mineral Point, WI · On-site

$20.25 - $25.75/hr

The ideal candidate will have experience supporting Windows desktops, imaging, Active Directory, printers, hardware, and basic networking while delivering excellent customer service. Required Skills

KYYBA

Be Seen First

Desktop Technician

Mineral Point, WI · On-site

$31 - $32/hr

Provide end-user desktop support, including hardware, software, imaging, and operating system troubleshooting. * Install, configure, maintain, and support desktop, laptop, printer, and peripheral ...

Kelly Services

Desktop Technician IV

Mineral Point, WI · On-site

$33/hr

Desktop support / Imaging * Network knowledge * Printer support * Customer service Education * High school diploma or equivalent required Experience * 3 to 5 years of relevant experience Job Summary ...

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Desktop Support information

See Madison, WI salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for desktop support in Madison, WI is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Madison, WI? The most popular types of Desktop Support jobs in Madison, WI are:
What are popular job titles related to Desktop Support jobs in Madison, WI? For Desktop Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Madison, WI look for? The top searched job categories for Desktop Support jobs in Madison, WI are:
What cities near Madison, WI are hiring for Desktop Support jobs? Cities near Madison, WI with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Madison, WI as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,138 per year, or $23.1 per hour.

Desktop Support

Experis

Madison, WI • On-site

$29 - $31/hr

Other

Re-posted 24 days ago

Job description

Our client, a government agency in the public sector, is seeking a Desktop Support to join their team. As a Desktop Support, you will be part of the IT Department supporting a dedicated team of professionals. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Desktop Support

Location: Madison, WI - (Onsite)

Pay Range: $29 - $31 / hr.

What's the Job?

  • Onboard and offboard government employee devices, including mobile devices and iPads
  • Assist with deploying, configuring, and retiring nearly 2,000 devices over the next 12 months
  • Maintain accurate inventory records and perform device audits
  • Support software migration efforts, including moving ticketing systems from Cherwell to Ivanti
  • Provide exceptional customer service and technical support during conferences and team events

What's Needed?

  • 3-5 years of experience with Microsoft Office applications
  • 2+ years of experience maintaining, updating, and deploying Apple products and iOS devices
  • 2+ years of experience with Mobile Device Management tools such as Workspace ONE or AirWatch
  • Experience in a customer-facing IT support role
  • Ability to work onsite five days a week with occasional travel within the state

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

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