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Desktop Support Jobs in Madison, WI (NOW HIRING)

AA2IT

Desktop support Tech

Madison, WI · On-site

$20.50 - $26/hr

Desktop Support Tech Onsite 100% at customer site. Primary day to day: Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration ...

AA2IT

Desktop support Tech

Madison, WI · On-site

$20.50 - $26/hr

Desktop Support Tech Onsite 100% at customer site. Primary day to day: Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration ...

TEKsystems

Desktop Support Technician

Madison, WI · On-site

$25 - $29/hr

Desktop Support Technician III Location: Remote with occasional onsite visits for troubleshooting, equipment support, and project work Overview Our client is seeking an experienced Desktop Support ...

TEKsystems

Desktop Support Technician

Madison, WI · On-site

$25 - $29/hr

Desktop Support Technician III Location: Remote with occasional onsite visits for troubleshooting, equipment support, and project work Overview Our client is seeking an experienced Desktop Support ...

Beacon Technologies

Desktop Support II

Madison, WI · On-site

$52 - $70/hr

Beacon Technologies is looking for Desktop Support II Technician for our client partner. Under the general guidance of the IT Operations Manager, this position is responsible for growing and ...

New

3B Staffing LLC

Desktop Support IV

Madison, WI · On-site

$20.50 - $26/hr

Desktop Support IV *Need local to WI Client requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and ...

3B Staffing LLC

Desktop Support IV

Madison, WI · On-site

$20.50 - $26/hr

Desktop Support IV *Need local to WI Client requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66.80 - $83.40/hr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In thisrole,you'lllead endpoint management initiatives, drive automation ...

Zfinity Global

Desktop Support -II

Madison, WI · On-site

$20.50 - $26/hr

Top Required Skills (4-7 years of experience): · Ability to image, diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers. · Effective and ...

State of Wisconsin

IT Desktop Support Specialist

Madison, WI · On-site +1

$36 - $51/hr

Dont hestitate, apply today to become a Desktop Support Specialist (IS Technical Services Specialist) with The Department of Financial Institutions (DFI)! This position offers a hybridized work ...

Posted today

TEKsystems

Desktop Engineer

Madison, WI · Remote

$25 - $29/hr

Provide Tier 3 support for workstation hardware, software, and operating systems. * Troubleshoot and resolve complex desktop-related incidents and service requests. * Support and maintain Windows ...

Stefanini Group

Deskside Technician II

Madison, WI

$20.25 - $25.75/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

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Desktop Support information

See Madison, WI salary details

$14

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How much do desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support in Madison, WI is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.95 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

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The most popular types of Desktop Support jobs in Madison, WI are:

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For Desktop Support jobs in Madison, WI, the most frequently searched job titles are:

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The top searched job categories for Desktop Support jobs in Madison, WI are:

What cities near Madison, WI are hiring for Desktop Support jobs?

Cities near Madison, WI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,130 per year, or $23.1 per hour.

Desktop support Tech

AA2IT

Madison, WI • On-site

$20.50 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Tech

Onsite 100% at customer site. Primary day to day: Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration (paperwork, case notes, etc).

Looking for 3-5 years desktop support experience.

Nice to have: CompTIA A+, skills desk stop support, remote desktop team work. Great customer service skills, listen vs. talks, good note taker, follows process, asked good solid questions.

Schedule is Monday – Friday, little chance of OT. No call. Hours are somewhat flexible. 8-5 is a good start.

No parking reimbursement.

Enterprise desktop experience must.

Convert at $24 - $26, Desktop Support Tech 2 $1500 sign on bonus- $500 at 3 month conversion and $1,000 at 6 months.

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