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Desktop Support Jobs in Racine, WI (NOW HIRING)

TEKsystems c/o Allegis Group

Desktop Support

Waukegan, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Support Technician Position Summary The Desktop Support Technician is responsible for providing on-site technical support to end users for hardware, software, and network-related issues. This ...

TEKsystems c/o Allegis Group

Desktop Support

Zion, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Support Technician Position Summary The Desktop Support Technician provides technical support for end users, ensuring the reliable operation of hardware, software, mobile devices, and ...

TEKsystems

Desktop Support

Zion, IL

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Support Technician Position Summary The Desktop Support Technician provides technical support for end users, ensuring the reliable operation of hardware, software, mobile devices, and ...

Raas Info Solutions Pvt Ltd

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. As an Onsite Support ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Komatsu America

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

K-Tek Resourcing LLC

Desktop support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

... with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply now IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and ...

Komatsu America

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

UW Credit Union

Senior Desktop Support Analyst

Wauwatosa, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Desktop Support Analyst is an experienced member of the team with a keen interest in supporting endpoint devices and applications with a high amount of hands-on experience. They will use ...

UW Credit Union

Senior Desktop Support Analyst

Wauwatosa, WI · On-site

$75K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Desktop Support Analyst is an experienced member of the team with a keen interest in supporting endpoint devices and applications with a high amount of hands-on experience. They will use ...

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Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Racine, WI

Desktop Support information

See Racine, WI salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support in Racine, WI is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Racine, WI?

The most popular types of Desktop Support jobs in Racine, WI are:

What are popular job titles related to Desktop Support jobs in Racine, WI?

For Desktop Support jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Racine, WI look for?

The top searched job categories for Desktop Support jobs in Racine, WI are:

What cities near Racine, WI are hiring for Desktop Support jobs?

Cities near Racine, WI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 5% Contract, and 2% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,789 per year, or $21.5 per hour.

Desktop Support

TEKsystems c/o Allegis Group

Waukegan, IL • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician
Position Summary
The Desktop Support Technician is responsible for providing on-site technical support to end users for hardware, software, and network-related issues. This role involves troubleshooting, diagnosing, and resolving IT problems efficiently to ensure minimal disruption to business operations. The Desktop Support Technician serves as a key point of contact between the IT department and employees, delivering high-quality customer service and technical expertise.
Key Responsibilities
  • Respond promptly to service requests and incidents via phone, email, or in person.
  • Troubleshoot and resolve issues related to client devices, desktops (physical and virtual), laptops, printers, mobile devices, and peripheral equipment.
  • Install, configure, and upgrade hardware and software according to company standards.
  • Assist users with application issues, operating systems, and network connectivity.
  • Document all support activities, resolutions, and updates within the ticketing system.
  • Collaborate with other IT teams and staff on escalated issues and project implementations.
  • Provide guidance and training to users on IT policies, procedures, and best practices.
  • Maintain inventory of IT assets and ensure compliance with security protocols and organizational standards.

Required Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology or a related field preferred.
  • 3-5 years of desktop support experience in a corporate environment.
  • Strong knowledge of:
    • Windows 10/11 operating systems
    • Active Directory
    • Microsoft Office 365
    • OneDrive
  • Experience troubleshooting hardware, software, and networking issues.
  • Experience using remote support tools such as Bomgar and Remote Desktop Protocol (RDP).
  • Experience supporting Microsoft Teams and virtual meeting technologies.
  • Experience using ServiceNow or similar IT ticketing systems.
  • Excellent customer service, communication, and interpersonal skills.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Ability to work independently and manage multiple priorities effectively.

Preferred Qualifications
  • Experience with PC imaging and deployment technologies such as:
    • SCCM
    • MECM
    • Windows Autopilot
  • Experience with Mobile Device Management (MDM) platforms, including:
    • Microsoft Intune
    • Jamf
    • Ivanti (MobileIron)
    • AirWatch
  • Experience supporting:
    • macOS devices
    • iPhones and iOS devices
    • Virtual Desktop Infrastructure (VDI) environments
  • Relevant certifications such as:
    • CompTIA A+
    • Microsoft Certified Professional (MCP)
    • Other industry-recognized IT certifications

Technical Skills
  • Desktop Support
  • Windows 10/11
  • Active Directory
  • Microsoft Office 365
  • OneDrive
  • Hardware Installation and Troubleshooting
  • Software Deployment
  • SCCM / MECM
  • Windows Autopilot
  • macOS Support
  • Mobile Device Management (MDM)
  • Microsoft Intune
  • Jamf
  • Ivanti (MobileIron)
  • AirWatch
  • Microsoft Teams
  • VDI Support
  • Printer Support
  • Imaging and Deployment
  • ServiceNow
  • Ticketing Systems
  • Remote Desktop Support
  • Inventory Management
  • Customer Service

Work Environment & Physical Requirements
  • Ability to lift and move computers, monitors, and related equipment up to 25 pounds.
  • May require walking between office locations, kneeling, crouching, or working under desks to access equipment.
  • Standard business hours with on-site support responsibilities.

Key Success Factors
  • Strong customer-focused mindset.
  • Excellent verbal and written communication skills.
  • Adaptability and flexibility in a fast-paced environment.
  • Attention to detail and commitment to quality service.
  • Ability to troubleshoot and resolve issues efficiently while maintaining a professional demeanor.

Job Type & Location
This is a Contract position based out of Waukegan, IL.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waukegan,IL.
Application Deadline
This position is anticipated to close on Aug 19, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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