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Online Desktop Support Jobs in Racine, WI (NOW HIRING)

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. As an Onsite Support ...

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Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36076 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Desktop support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

... with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows ...

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IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Desktop Support Milwaukee, WI Long Term Contract As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise ...

Providing font recommendations so that the fonts support the character set of the target language ... multilingual desktop publishing * Proven proficiency in Microsoft Office (Word, Excel, Outlook ...

Help Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Required : • 3+ years of Help Desk, Desktop Support, or Technical Support experience. • Experience installing, configuring, and upgrading desktop applications. • Experience troubleshooting ...

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

Provide on-site and desk-side support services to end users. * Troubleshoot PC-related problems at ... MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking ...

Experience in IT support, desktop support, service desk, hardware deployment, or asset management environments. * Familiarity with Microsoft 365 applications and IT ticketing systems. * Knowledge of ...

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Pc Technical Support

Gurnee, IL · On-site

$20 - $22/hr

Experience in IT support, desktop support, service desk, hardware deployment, or asset management environments. * Familiarity with Microsoft 365 applications and IT ticketing systems. * Knowledge of ...

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Online Desktop Support information

See Racine, WI salary details

$13

$21

$30

How much do online desktop support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for online desktop support in Racine, WI is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is an Online Desktop Support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.
What are the most commonly searched types of Desktop Support jobs in Racine, WI? The most popular types of Desktop Support jobs in Racine, WI are:
What are popular job titles related to Online Desktop Support jobs in Racine, WI? For Online Desktop Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Online Desktop Support jobs in Racine, WI look for? The top searched job categories for Online Desktop Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Desktop Support jobs? Cities near Racine, WI with the most Online Desktop Support job openings:

$20 - $25.25/hr

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Posted 2 days ago

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Job description

Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Title : Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: 302-286-9894 Email: Ravi.kumar@raasinfotek.com