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Online Desktop Support Jobs in Racine, WI (NOW HIRING)

Desktop Support Technician

Brookfield, WI · On-site

$19 - $24.25/hr

Desktop Support Technician We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service. Qualifications * 3+ years of ...

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of ...

Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration (paperwork, case notes, etc). Looking for 3-5 years desktop support ...

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience ...

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Job ID 2026-4998 Type Regular FTE Client & Job Location : Location US-IL-Waukegan Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide ...

New

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software ...

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and ...

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and ...

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing ...

Desktop Support I

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop Support 1 Location: Milwaukee, WI -Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Duration:12/31/26 with possibility of extension. Top Skills & Years of ...

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

Provide daily support for PC hardware and software, including windows 10, Office 365 and other departmental and enterprise applications. * Participate in installing, configuring, and maintaining ...

Desktop Support / Milwaukee, WI

Milwaukee, WI · On-site

$20 - $25.25/hr

A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park, Des Plains, Waukegan) || Long-term contract Job Requirements: Technical * Minimum 3 years of strong ...

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Online Desktop Support information

See Racine, WI salary details

$13

$21

$30

How much do online desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for online desktop support in Racine, WI is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is an Online Desktop Support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

What are the most commonly searched types of Desktop Support jobs in Racine, WI? The most popular types of Desktop Support jobs in Racine, WI are:
What are popular job titles related to Online Desktop Support jobs in Racine, WI? For Online Desktop Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Online Desktop Support jobs in Racine, WI look for? The top searched job categories for Online Desktop Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Desktop Support jobs? Cities near Racine, WI with the most Online Desktop Support job openings:
Desktop Support Technician

Desktop Support Technician

AA2IT

Brookfield, WI • On-site

$19 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Desktop Support Technician

We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service.

Qualifications
  • 3+ years of Desktop Support experience
  • HS Diploma or GED, AA or BS degree preferred
  • CompTIA A+ Certification preferred
  • Great customer service skills
Responsibilities
  • Providing desktop support to users
  • Deliver exceptional, white glove customer service
  • Interacting and servicing clients with any technical problem they are experiencing.
  • Be helpful, relatable, and pleasant while diagnosing and fixing their problems
  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Be helpful and understanding
  • Customize the customer experience for every individual
  • Prepare reports for analysis of product failure trends and service issues
  • Service customers with whatever technical issues they may have in the most pleasant way possible