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It Desktop Manager Jobs in Racine, WI (NOW HIRING)

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park ... Excellent written and oral communications skills with clients and management as well as people ...

IT Analyst

Waukegan, IL · On-site

$68K - $85K/yr

Description: IT Systems & Support Administrator AFX is seeking an IT Systems & Support ... desktops, laptops, printers, and business applications. • Manage hardware lifecycle including ...

Information Technology Manager

Milwaukee, WI · On-site

$93.60K - $114.80K/yr

The IT Manager is responsible for overseeing and managing the Housing Authority's information ... Manage and maintain servers, networking equipment, desktops, laptops, printers, telecommunication ...

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Install, configure, and maintain desktops, laptops, printers, as mobile devices. * Manage user ...

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

... Technology, and user set up and authorization, working all requests, incidents, and problems ... Asks appropriate probing questions to gather relevant information to aid in resolution of request.

IT Manager

Brookfield, WI · On-site

$89.90K - $110.30K/yr

The IT Manager will direct, plan, coordinate, and manage all information systems activities. The ideal candidate will enjoy going above and beyond to satisfy employees while working in a team ...

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal ... Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ...

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal ... Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ...

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal ... Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ...

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It Desktop Manager information

See Racine, WI salary details

$19.7K

$78.4K

$118.1K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Racine, WI is $78,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Racine, WI? For It Desktop Manager jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Racine, WI look for? The top searched job categories for It Desktop Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Desktop Manager jobs? Cities near Racine, WI with the most It Desktop Manager job openings:
IT Desktop Support Engineer

IT Desktop Support Engineer

Sky Systems

Waukegan, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

IT Desktop Support Technician

Job Type & Location: Onsite || 3 Openings in Illinois (Client Park, Des Plains, Waukegan) || Long-term contract

Job Requirements:

Technical

  • Minimum 3 years of strong experience providing IT infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.

Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.

  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50 lbs.
  • Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
  • Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to:
    • monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.

Experienced in repeat call analysis and developing preventive actions

Experienced in Problem management

  • Excellent written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency
  • Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.

May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)

Experience of ticketing tools (ServiceNow / Remedy etc.)

Non-Technical
  • Good Customer management skill,
  • Good in oral and written communication
  • Able to interact and work with customers at different levels.
  • Driven and result oriented.
  • Passionate about the work

Ability to work independently or as part of a team

Ability to complete tasks effectively with minimal supervision

Must be available to work flexible work schedules