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It Desktop Manager Jobs in Racine, WI (NOW HIRING)

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Job Overview We have an immediate opportunity for a Senior IT Desktop Support Technician to work at ... Excellent time management, problem solving, troubleshooting and multi-tasking ability. * Experience ...

Assa Abloy

IT Operations Engineer

Brookfield, WI · On-site

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

ASSA ABLOY

IT Operations Engineer

Brookfield, WI · On-site

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Install, configure, and maintain desktops, laptops, printers, as mobile devices. * Manage user ...

A L HANSEN MFG CO

IT Manager

Waukegan, IL · On-site

$90K - $110K/yr

Description The IT Manager will oversee the design, implementation, and maintenance of our IT infrastructure, ensuring high availability, scalability, and security across all systems. Requirements

AL Hansen Manufacturing Co

IT Manager

Waukegan, IL · On-site

$90K - $110K/yr

The IT Manager will oversee the design, implementation, and maintenance of our IT infrastructure, ensuring high availability, scalability, and security across all systems. Requirements * Analyze ...

The Bartolotta Restaurants

IT Intern

Milwaukee, WI

$14.75 - $19.75/hr

Configure, image, deploy, and maintain laptops, desktops, monitors, printers, mobile devices, and ... Ability to prioritize tasks, manage multiple requests, and meet deadlines in a fast-paced ...

The Bartolotta Restaurants

IT Intern

Milwaukee, WI · On-site

$14.75 - $19.75/hr

Configure, image, deploy, and maintain laptops, desktops, monitors, printers, mobile devices, and ... Ability to prioritize tasks, manage multiple requests, and meet deadlines in a fast-paced ...

THE BARTOLOTTA RESTAURANTS

IT Intern

Milwaukee, WI · On-site

$14.75 - $19.75/hr

Configure, image, deploy, and maintain laptops, desktops, monitors, printers, mobile devices, and ... Ability to prioritize tasks, manage multiple requests, and meet deadlines in a fast-paced ...

IS3 Solutions

Site IT Leader

Pleasant Prairie, WI · On-site

... which manages most service requests and escalations across Spectrum locations. • Act as the ... Desktop Technicians, ensuring quality service delivery and issue resolution. • Support critical ...

US Tech Solutions

IT Auditor

Racine, WI

Communicate results orally and in writing to senior corporate and division management ... IT Audit Ability travel domestically and internationally approximately 25%. Strong knowledge of ...

Foxconn WI

IT Project Manager

Mount Pleasant, WI

Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an IT Project Manager to execute IT projects within our organization. Once a part of the team, the ideal candidate will be ...

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Showing results 1-20

All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Racine, WI

It Desktop Manager information

See Racine, WI salary details

$19.7K

$78.4K

$118.1K

How much do it desktop manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for it desktop manager in Racine, WI is $78,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.
What are popular job titles related to It Desktop Manager jobs in Racine, WI? For It Desktop Manager jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Racine, WI look for? The top searched job categories for It Desktop Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Desktop Manager jobs? Cities near Racine, WI with the most It Desktop Manager job openings:
It Desktop Manager jobs near you
IT Desktop Support Technician

IT Desktop Support Technician

Komatsu

Milwaukee, WI • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Komatsu rating

8.6

Company rating: 8.6 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

50th of 419 rated machine equipment manufacturers

Job description

IT Desktop Support Technician
Posting Start Date: 6/8/26
Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941
Requisition ID: 36075
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big!
Job Overview
We have an immediate opportunity for an IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides technical support for end-user hardware, software, and A/V conference room technologies. The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service. This entry-level role is perfect for individuals eager to grow their IT skills while supporting a dynamic and collaborative environment.
Key Job Responsibilities
  • Provide on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment).
  • Troubleshoot hardware, software, and connectivity issues for end users, escalating as needed to senior technicians or analysts to ensure timely resolution.
  • Execute endpoint deployment and imaging tasks using standardized tools (Intune, SCCM, etc.) and participate in patch validation and software installation under defined procedures.
  • Maintain accurate documentation and timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT related equipment.
  • Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing (Teams, Zoom, Webex).
  • Support VIP users and executive staff with a high degree of professionalism.
  • Escalate complex issues to senior support staff or system administrators as needed.
  • Support IT team with system rollouts, upgrades, and routine maintenance tasks.
  • Ensure endpoint compliance with corporate standards, security tools, and patching requirements to maintain environment health and security posture.

Qualifications/Requirements
Required Skills
  • Education & Experience:
    • High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred).
    • Two+ years of experience in IT support, help desk, or related technical role.
    • Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician, etc.) are a plus.
  • Travel requirements:
    • Ability to travel to other Komatsu locations as needed; up to 10%.

Preferred Skills
  • Basic knowledge of Windows 11 and MacOS client operating system environments.
  • Familiarity with Microsoft Office Suite, Office 365, and common business applications.
  • Basic understanding of networking concepts (IP, DNS, DHCP).
  • Strong time management, problem solving, troubleshooting and multi-tasking ability.
  • Experience in a production or manufacturing environment

Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $55,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs

Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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