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It Desktop Manager Jobs in Racine, WI (NOW HIRING)

landmarkcu

IT Service Desk Technician

Brookfield, WI · On-site

NATURE AND SCOPE The IT Service Desk Technician reports to the Manager, IT Service Desk and is ... desktop PC's and laptops, software and peripheral equipment. Performs investigation into IT issues ...

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

The IT Support Specialist is responsible for providing IT support, and help in promptly resolving day-to-day desktop, server and phone system issues. This position will be assisting in the ...

Foxconn WI

IT Project Manager

Mount Pleasant, WI

$60K - $85K/yr

Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an IT Project Manager to execute IT projects within our organization. Once a part of the team, the ideal candidate will be ...

US Tech Solutions

IT Auditor

Racine, WI

Communicate results orally and in writing to senior corporate and division management ... IT Audit Ability travel domestically and internationally approximately 25%. Strong knowledge of ...

Foxconn WI

IT Project Manager

Mount Pleasant, WI · On-site

$95K - $112K/yr

IT Project Manager Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an ...

Uline

IT Project Manager

Pleasant Prairie, WI · On-site

$95K - $112K/yr

IT Project Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you thrive on turning complex ideas into successful outcomes? Enjoy bringing teams together to deliver ...

ULINE

IT Project Manager

Milwaukee, WI

$97K - $114K/yr

IT Project Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you thrive on turning complex ideas into successful outcomes? Enjoy bringing teams together to deliver ...

ULINE

IT Project Manager

Pleasant Prairie, WI · On-site

$95K - $112K/yr

IT Project Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you thrive on turning complex ideas into successful outcomes? Enjoy bringing teams together to deliver ...

Sage IT Inc

Destop Support

Milwaukee, WI · On-site

Desktop Support Milwaukee, WI Long Term Contract As a member of the Field Service Operations team ... Provide IT support for on-site or off-site events and meetings including site setup, coordination ...

ULINE

IT Project Manager

Waukegan, IL

$93K - $110K/yr

IT Project Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you thrive on turning complex ideas into successful outcomes? Enjoy bringing teams together to deliver ...

ULINE

IT Project Manager

Kenosha, WI · On-site

$96K - $113K/yr

IT Project Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you thrive on turning complex ideas into successful outcomes? Enjoy bringing teams together to deliver ...

Uline

IT Project Manager

Pleasant Prairie, WI

$95K - $112K/yr

IT Project Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Do you thrive on turning complex ideas into successful outcomes? Enjoy bringing teams together to deliver ...

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Showing results 21-40

All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Racine, WI

It Desktop Manager information

See Racine, WI salary details

$19.7K

$78.4K

$118.1K

How much do it desktop manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for it desktop manager in Racine, WI is $78,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.
What are popular job titles related to It Desktop Manager jobs in Racine, WI? For It Desktop Manager jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Racine, WI look for? The top searched job categories for It Desktop Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Desktop Manager jobs? Cities near Racine, WI with the most It Desktop Manager job openings:
It Desktop Manager jobs near you

IT Service Desk Technician

landmarkcu

Brookfield, WI • On-site

Other

Re-posted 14 days ago

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
 
NATURE AND SCOPE
The IT Service Desk Technician reports to the Manager, IT Service Desk and is responsible for providing efficient and professional IT equipment support to associates across all the organization’s locations, including configuring, installing, and supporting desktop PC’s and laptops, software and peripheral equipment. Performs investigation into IT issues being experienced by Landmark associates and resolves issues using identified solutions and develops solutions to address issues that have not been experienced before. Focuses on the Associate’s experience.
 
REQUIREMENTS
1. High school diploma or equivalent combination of education and experience will be considered.
2. Minimum of 5 years of experience as IT support experience or relevant experience.
3. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work both independently and in a team environment.
4. Ability to independently organize work, balance multiple priorities and manage a variety of projects in a high-volume work environment with strong attention to detail.
5. Demonstrated understanding of Windows operating systems, software applications and a working knowledge of the core processing system.
6. High level of understanding of PC architecture and peripherals, and a working knowledge of servers and networks.
7. Must have a reliable vehicle for travel to branches, and a flexible schedule to include weekend rotations, early mornings, late evenings, and holidays as needed.
8. Must be able to lift up to 50 pounds.
9. Flexible schedule and ability to accommodate early mornings, late evenings, weekends, and holidays if needed.
10. Must have a thorough understanding of company policies and procedures as they relate to the position. Must understand and comply with all job-related state and federal laws and regulations.
 
PRINCIPAL ACCOUNTABILITIES
1. Install, upgrade, and configure printing, directory structures, rights, security, and software on company servers.
2. Answer, evaluate, prioritize, and document incoming requests for assistance from associates experiencing IT problems and requesting IT services.
3. Build, install, and deploy desktops, laptops, and other associate devices, software, and peripheral equipment at all company locations.
4. Ensure the ticketing system is used for every interaction and that tickets are filled out completely and all troubleshooting activity is accurately reflected.
5. Maintain and update the asset inventory.
6. Train new associates on system use including laptops, phone systems, and VPN access.
7. Coordinate equipment collection from departing associates.
8. Correspond with hardware vendors to request service for defective products and purchase new equipment.
9. Mentor IT Service Desk Associates, when appropriate, with information related to hardware troubleshooting and deployment.
10. Manage E-waste disposal process.
11. Log and track new hardware purchases.
12. Keep current with third party systems, vendors, and their relationship to company processes.
13. Unblock USB devices and websites as appropriate.
14. Create and manage shared calendars.
15. Provide physical access tokens as appropriate and maintain inventory.
16. Work collaboratively to develop solutions to issues that have not been experienced before and document them for future reference in appropriate tool.
17. Perform other duties as assigned.
 
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