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Online Helpdesk Jobs in Racine, WI (NOW HIRING)

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI

$20 - $24/hr

The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...

Veracity

Documentation Specialist

Milwaukee, WI · On-site

... guides, online help systems, knowledge base articles, standard operating procedures, and system documentation. The ideal candidate will possess strong technical writing skills, excellent ...

Pick 'n Save

Online Grocery Pick-Up Clerk

West Allis, WI

$14.75 - $17.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Mount Pleasant, WI · On-site

$14 - $16.75/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Brookfield, WI · On-site

$14.25 - $16.75/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Wauwatosa, WI

$14.75 - $17.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Varsity Tutors

PSAT Tutor

Milwaukee, WI · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

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Online Grocery Pick-Up Clerk

Franklin, WI · On-site

$14 - $16.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Franklin, WI

$14 - $16.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Glendale, WI · On-site

$14.75 - $17.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Menomonee Falls, WI · On-site

$15 - $17.75/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Waterford, WI · On-site

$14.50 - $17.25/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Varsity Tutors

Social Networking Tutor

Milwaukee, WI · Remote

$18 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

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Online Grocery Pick-Up Clerk

Waukesha, WI · On-site

$13.75 - $16.25/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Racine, WI

Online Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do online helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is an online helpdesk?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does an online helpdesk do?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

Can you work an online helpdesk remotely?

Yes, online helpdesk roles are often performed remotely, requiring skills in customer support, troubleshooting, and familiarity with helpdesk software. Many companies offer remote positions with flexible schedules, and a reliable internet connection is essential.

What are the key skills and qualifications needed to thrive in the online helpdesk position?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Online Helpdesk jobs in Racine, WI? For Online Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Racine, WI look for? The top searched job categories for Online Helpdesk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Helpdesk jobs? Cities near Racine, WI with the most Online Helpdesk job openings:
Online Helpdesk jobs near you

Helpdesk Technician

Foxconn WI

Mount Pleasant, WI • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Helpdesk Technician
Department: Data Center Service
Employment Type: Full Time
Location: SMC
Reporting To: Matt Hoye
Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be responsible for a wide variety of tasks within the IT Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.
Responsibilities
  • Resolve end-user technical issues and support requests
  • Install and configure approved software applications
  • Manage and support MDM systems and Active Directory
  • Image and deploy laptops and desktops
  • Maintain IT inventory and documentation
  • Support conference room equipment and printers
  • Monitor and resolve network connectivity issues
  • Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
  • Other duties as assigned.

Qualifications
  • Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
  • Experience with Active Directory, MDM systems, and networking protocols preferred
  • Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

Apply