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Online Helpdesk Jobs in Racine, WI (NOW HIRING)

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI

$20 - $24/hr

The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...

Caring Transitions

Online Auction Associate

Milwaukee, WI · On-site

$15/hr

Online Auction Associate Opportunity Have you always wanted a job helping people, but without all the corporate layers and endless meetings? Would you rather be up on your feet and active than sit at ...

Caring Transitions

Online Auction Associate

Shorewood, WI · On-site

$15/hr

Have you always wanted a job helping people, but without all the corporate layers and endless ... Online Auction Associates are primarily responsible for photographing, researching, describing, and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

West Allis, WI

$14.75 - $17.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Wauwatosa, WI

$14.75 - $17.50/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Hales Corners, WI

$14.50 - $17.25/hr

We help feed your future by providing the value and care you need to grow. If you're caring ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Racine, WI

Online Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do online helpdesk jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for online helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

How can I make 2000 a week working from home?

An online helpdesk role can potentially pay $2000 or more per week if you have extensive experience, strong technical skills, and work full-time or take on multiple clients. Increasing earnings may involve specializing in high-demand areas, obtaining relevant certifications, and using efficient support tools. However, reaching this income level consistently requires significant expertise and workload management.

Is AI replacing IT's help desk?

AI is increasingly used in helpdesk roles to automate routine tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI currently complements rather than replaces human helpdesk staff, as many technical issues require human judgment and personalized support. Helpdesk roles still require technical knowledge, communication skills, and problem-solving abilities, with AI serving as a tool to enhance efficiency.

What jobs pay $4000 a week without a degree?

Online Helpdesk roles typically do not pay $4000 a week without a degree; such high earnings are more common in specialized fields like sales, real estate, or certain freelance IT consulting roles that require experience, skills, or certifications rather than formal education. High-paying positions often involve technical expertise, certifications, or entrepreneurial activities rather than entry-level helpdesk work.

How to make 1000 a week remotely?

An online helpdesk professional can increase earnings by providing high-quality support, gaining specialized certifications, and working for multiple clients or companies simultaneously. Building a strong reputation and developing skills in common helpdesk tools can also help command higher pay rates, potentially reaching or exceeding $1,000 weekly with consistent effort and experience.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Online Helpdesk jobs in Racine, WI? For Online Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Racine, WI look for? The top searched job categories for Online Helpdesk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Helpdesk jobs? Cities near Racine, WI with the most Online Helpdesk job openings:
Online Helpdesk jobs near you

Helpdesk Technician

Foxconn WI

Mount Pleasant, WI

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be responsible for a wide variety of tasks within the IT Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.

Responsibilities
  • Resolve end-user technical issues and support requests
  • Install and configure approved software applications
  • Manage and support MDM systems and Active Directory
  • Image and deploy laptops and desktops
  • Maintain IT inventory and documentation
  • Support conference room equipment and printers
  • Monitor and resolve network connectivity issues
  • Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
  • Other duties as assigned.

Qualifications
  • Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
  • Experience with Active Directory, MDM systems, and networking protocols preferred
  • Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.