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Full Time Sap Help Desk Support Jobs in Racine, WI

Milwaukee Brewers

Manager - Help Desk

Milwaukee, WI · On-site

The Manager--Help Desk will lead by example in delivering reliable technical support, developing ... supervise full-time employees in IT operations. Carry out supervisory responsibilities in ...

River Run Computers

Support Desk Technician

Milwaukee, WI

$19.75 - $26.50/hr

Support Desk Technicians are the ultimate troubleshooters, wielding their knowledge of hardware and software systems like a superhero tool belt. You will be the friendly face clients speak with when ...

Dungarvin

Office Coordinator

Milwaukee, WI

$18.50/hr

This role involves approximately 75% administrative duties and 25% Local Help Desk support. Schedule:Monday-Friday 8:00am-5:00pm, with a 1-hour lunch break Qualifications What Makes You A Great Fit:

Dungarvin

Office Coordinator

Milwaukee, WI · On-site

$18.50/hr

This role involves approximately 75% administrative duties and 25% Local Help Desk support. Schedule: Monday-Friday 8:00am-5:00pm, with a 1-hour lunch break Qualifications What Makes You A Great Fit:

Dungarvin

Office Coordinator

Milwaukee, WI

This role involves approximately 75% administrative duties and 25% Local Help Desk support. Schedule: Monday-Friday 8:00am-5:00pm, with a 1-hour lunch break Qualifications What Makes You A Great ...

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Full Time Sap Help Desk Support information

See Racine, WI salary details

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How much do full time sap help desk support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for full time sap help desk support in Racine, WI is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

What are popular job titles related to Full Time Sap Help Desk Support jobs in Racine, WI? For Full Time Sap Help Desk Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Full Time Sap Help Desk Support jobs in Racine, WI look for? The top searched job categories for Full Time Sap Help Desk Support jobs in Racine, WI are:
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Full Time Sap Help Desk Support jobs near you
Help Desk Support Specialist

Help Desk Support Specialist

Lutheran Social Services

West Allis, WI

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

IT Customer Support Specialist (Help Desk)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) – West Allis, WI

Lutheran Social Services of WI & Upper MI is seeking an IT Customer Support Specialist to join our Help Desk team. This is a great opportunity to gain hands-on IT experience while supporting a mission-driven organization.

Position Summary

The IT Customer Support Specialist provides Tier 1 and Tier 2 help desk support to internal customers across Wisconsin and Upper Michigan. This role is essential to “helping the helpers”—ensuring staff have the technology they need to focus on serving clients.

This position is based in our West Allis corporate office.

  • 100% onsite for the first 6 months (training and onboarding)
  • After training, eligible for hybrid work (up to 2 days/week remote)
  • Schedule: Monday–Friday, 8:00 AM–5:00 PM (no weekends or on-call)
Key Responsibilities
  • Triage and resolve IT support tickets through the call tracking system
  • Respond to internal customers via phone, email, and voicemail
  • Troubleshoot and resolve front-line IT issues, escalating as needed
  • Support common issues including:
    • Microsoft Office and productivity tools
    • Password resets and account access
    • VPN and connectivity issues
    • Printer and peripheral troubleshooting
    • Software, hardware, and access issues
  • Install, upgrade, and maintain software remotely
  • Monitor and update open tickets to ensure timely resolution
  • Collaborate with senior IT staff and leadership on issue resolution
  • Provide user-friendly explanations and basic training to non-technical staff
  • Travel occasionally to support office locations
Qualifications

Required:

  • Associate’s degree in Information Technology or related field (or equivalent experience)
  • 1+ year of IT support or help desk experience
  • Strong troubleshooting, problem-solving, and analytical skills
  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Valid driver’s license and reliable transportation

Preferred:

  • Experience supporting Windows environments and peripherals
  • Basic networking knowledge (Wi-Fi, VPN, connectivity)
  • Experience with Active Directory and Exchange
  • Ability to manage multiple issues simultaneously
Benefits & Perks
  • Public Service Loan Forgiveness (PSLF) eligibility
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Health & Dependent Care)
  • Paid Time Off + 10 Paid Holidays
  • Mileage reimbursement
  • 403(b) retirement plan
  • Employee Assistance Program
  • Annual raises and recognition programs
Additional Requirements
  • Must reside in Wisconsin or Upper Michigan for payroll purposes
  • Must be authorized to work in the U.S. (no visa sponsorship available)
  • Ability to travel, including occasional overnight travel
About LSS

Lutheran Social Services of Wisconsin & Upper Michigan is a nonprofit dedicated to strengthening individuals, families, and communities. In this role, you’ll directly support staff so they can focus on delivering critical services to those we serve.

Equal Opportunity Employer (EOE)

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