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Full Time Sap Help Desk Support Jobs in Racine, WI

Heritage Senior Living

Help Desk Engineer

West Allis, WI · On-site

IT Help Desk Engineer | Full-Time Position Heritage Senior Living | West Allis, WI Heritage Senior ... Heritage Senior Living is currently seeking an IT Help Desk Engineer to join our corporate support ...

ATC Transportation

Be Seen First

Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Provide user support and customer service on company-supported computer applications and platforms ... Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ...

IntelliPro

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

IntelliPro is a global leader in talent acquisition and HR solutions, seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users. The ...

IEWC

Information Technology Intern - Summer 2025

New Berlin, WI · On-site

$14.75 - $19.50/hr

The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...

River Run Computers

Support Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Support Desk Technicians are the ultimate troubleshooters, wielding their knowledge of hardware and software systems like a superhero tool belt. You will be the friendly face clients speak with when ...

River Run Computers Inc

Support Desk Technician

Glendale, WI · On-site

$19.75 - $26.50/hr

Support Desk Technicians are the ultimate troubleshooters, wielding their knowledge of hardware and software systems like a superhero tool belt. You will be the friendly face clients speak with when ...

TIER4 GROUP

PC Support Technician

Milwaukee, WI · On-site

Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools

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How much do full time sap help desk support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for full time sap help desk support in Racine, WI is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

What job categories do people searching Full Time Sap Help Desk Support jobs in Racine, WI look for?

The top searched job categories for Full Time Sap Help Desk Support jobs in Racine, WI are:

What cities near Racine, WI are hiring for Full Time Sap Help Desk Support jobs?

Cities near Racine, WI with the most Full Time Sap Help Desk Support job openings:

Full Time Sap Help Desk Support jobs near you

Help Desk Analyst I - Full-Time 1st Shift

Milwaukee, WI • On-site

North Shore Health Support Center
See more jobs at North Shore Health Support Centerexternal

$20.25 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

#LI-AS1d
Help Desk Analyst I
As a North Shore Health community, our Support Center supports and strengthens our centers as trusted providers of skilled nursing and rehabilitation services. Together, we are part of the Upper Midwest's largest post-acute care network, with 64 communities across Wisconsin, united by a shared commitment to clinical excellence, compassionate care, and serving our local communities.
What We Offer You:
  • Up to $65k based on experience
  • Supportive Team
  • Growth Potential
  • Be part of a team committed to clinical excellence and exceptional resident-centered care

North Shore Health is committed to advancing clinical excellence by delivering exceptional, resident-centered care across every community we serve. Guided by our core values of Trust, Engagement, Competence, Respect, and Passion, we empower our teams to provide outstanding care while continuously improving outcomes for those we serve.
Job Summary:
The Help Desk Analyst I serves as a frontline end-user support role within North Shore Health's internal IT operations. This position functions primarily as a centralized help desk resource, providing first-contact support for technical issues, service requests, user access needs, Microsoft 365, endpoints, peripherals, and other supported technologies. While most responsibilities are performed remotely through the help desk, travel to NSH health centers throughout Wisconsin may occasionally be required to support technology deployments, endpoint lifecycle activities, user onboarding and on-site technical support needs.
In addition to daily help desk responsibilities, this role serves as the primary administrator and operational owner of NSH's external user portal platform. Responsibilities include user account administration, access management, onboarding and offboarding of portal users, issue resolution, documentation maintenance, workflow coordination, and identification of process improvement opportunities.
This function is performed under the guidance and oversight of senior IT staff and represents a significant area of responsibility within the role. The position follows established procedures, maintains accurate ticket documentation, assists with device lifecycle and employee onboarding activities, and escalates issues when additional technical expertise is required. All responsibilities are performed in accordance with established security, privacy, and HIPAA requirements across NSH facilities.
Accountabilities:
  • Provide professional and responsive frontline end-user support for routine technical issues and service requests
  • Ensure accurate ticket documentation, categorization, prioritization, status updates, and resolution records across ITSM workflows
  • Serve as the operational owner of NSH's external user portal platform, ensuring timely account administration, user support, documentation maintenance, and coordination of platform issues and enhancements under senior IT oversight
  • Assist with endpoint and device lifecycle activities, ensuring devices are prepared, deployed, refreshed, recovered, tracked, and retired in a timely, consistent, and auditable manner
  • Operate effectively in a highly collaborative and changing work environment, including adapting to evolving help desk coverage needs
  • Maintain compliance with NSH security policies, privacy requirements, and HIPAA requirements during all support activities
  • Resolve routine incidents using established procedures and escalate unresolved or more complex issues with complete context to improve resolution efficiency and reduce rework

Experience (required):
  • 1-3 years of experience in an IT help desk, desktop support, or technical support role
  • Demonstrated experience supporting Microsoft Windows endpoints and Microsoft 365 applications in a business environment
  • Experience using a ticketing or IT Service Management (ITSM) platform to document and manage support requests
  • Ability to follow established procedures, troubleshoot routine technical issues, and escalate issues appropriately
  • Strong written and verbal communication skills with emphasis on professionalism, customer service, and documentation quality

Benefits:
  • We offer a comprehensive benefit packages which includes:
  • Health insurance for full-time employees starting the first of the month following 30 days of employment
  • Dental and vision insurance for full and part-time staff
  • 401(K) Program for full and part-time staff
  • 6 paid holidays plus one floating holiday for full-time staff
  • Company paid life insurance for full-time staff
  • Voluntary life and disability insurance for full-time staff
  • Paid Time Off

Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

Apply