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Entry Level Help Desk Jobs in Racine, WI (NOW HIRING)

Bell Ambulance

Systems Administrator I

Milwaukee, WI

Operating at an entry-level scope, this role focuses on handling routine tasks and triaging issues ... Handle Help Desk tickets for common user problems, such as login difficulties, application issues ...

Bell Ambulance

Systems Administrator I

Milwaukee, WI · On-site

Operating at an entry-level scope, this role focuses on handling routine tasks and triaging issues ... Handle Help Desk tickets for common user problems, such as login difficulties, application issues ...

Bell Ambulance

Systems Administrator I

Milwaukee, WI

Operating at an entry-level scope, this role focuses on handling routine tasks and triaging issues ... Handle Help Desk tickets for common user problems, such as login difficulties, application issues ...

Bell Ambulance

Systems Administrator I

Milwaukee, WI

$65K - $70K/yr

Operating at an entry-level scope, this role focuses on handling routine tasks and triaging issues ... Handle Help Desk tickets for common user problems, such as login difficulties, application issues ...

White Lodging

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role in Milwaukee, Wisconsin for a hospitality professional ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role in Milwaukee, Wisconsin for a hospitality professional ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role in Milwaukee, Wisconsin for a hospitality professional ...

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Entry Level Help Desk information

See Racine, WI salary details

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How much do entry level help desk jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are popular job titles related to Entry Level Help Desk jobs in Racine, WI? For Entry Level Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Racine, WI look for? The top searched job categories for Entry Level Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level Help Desk jobs? Cities near Racine, WI with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Racine, WI as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Systems Administrator I

Bell Ambulance

Milwaukee, WI

Full-time

Posted 25 days ago

Job description

POSITION: Systems Administrator - I

Summary:

The full-time, on-site Systems Administrator Tier 1 opportunity at Bell Ambulance provides essential first-contact support to our infrastructure. Operating at an entry-level scope, this role focuses on handling routine tasks and triaging issues to ensure systems operate smoothly. This position, in cooperation with other IT and Bell staff, allows our EMS crews to provide the highest level of emergent care while operating as the largest provider of ambulance services in the State of Wisconsin.

Primary Duties & Responsibilities:

  • Serve as the primary first contact for support, effectively managing routine tasks and triaging technical issues.

  • Handle Help Desk tickets for common user problems, such as login difficulties, application issues, and basic troubleshooting.

  • Monitor Auvik and other alerting applications to maintain system health, and strategically escalate complex issues as needed.

  • Perform routine Preventive Maintenance (PM) and Daily Maintenance (DM) tasks across the IT infrastructure.

  • Create and accurately modify user accounts to support onboarding and role changes.

  • Provision and prepare hardware for end-users, including Chromebooks, Windows Workstations, and Macs.

  • Help manage and maintain the internal Knowledge Base (KB) and IT documentation to ensure accurate records.

  • Assist the senior IT team in deploying system patching and conducting active threat scans.

Qualification/Requirements:

  • 1 to 3 years of relevant experience in a help desk, IT support, or junior systems administration role.

  • Efficient problem-solving, communication, and documentation skills.

  • Reliable transportation required.

  • IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a bonus.


Compensation details: 65000-67000 Yearly Salary


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