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Entry Level Help Desk Jobs in Racine, WI (NOW HIRING)

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Entry Level Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do entry level help desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are popular job titles related to Entry Level Help Desk jobs in Racine, WI? For Entry Level Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Racine, WI look for? The top searched job categories for Entry Level Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level Help Desk jobs? Cities near Racine, WI with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Racine, WI as of May 2026, with employment types broken down into 2% As Needed, 38% Full Time, 54% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Part-Time Team Lead - Brookfield, WI

Part-Time Team Lead - Brookfield, WI

Emler Swim School

Brookfield, WI • On-site

$17 - $22/hr

Part-time

Retirement

Posted 9 days ago

Emler Swim School rating

6.0

Company rating: 6.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

110th of 189 rated education and training

Job description

Job Highlights
Lead With Purpose. Grow With Us.
Are you a natural leader who thrives in a fast-paced, high-energy environment? Do you love working with kids, coaching others, and making a real impact every day? If you are nodding yes - this role might be your perfect fit.
Join our team as a Deck Manager / Team Manager and launch your career in leadership while creating meaningful memories for kids and families. Whether you are already experienced or just have a passion for guiding others, we will give you the tools and training to succeed - and grow.
Why This Role Rocks:
  • Be a leader from Day One - Guide your team, motivate others, and create a safe, supportive atmosphere
  • Develop skills that matter - Gain experience in coaching, communication, operations, and customer service
  • Make a real difference - Helps kids build confidence, families feel welcome, and instructors become their best

No aquatic experience? No worries - we will train you to become a certified swim pro and safety expert!
Responsibilities
What You'll Be Doing:
  • Lead the team on deck and in the pool - Supervise, support, and train hourly staff, ensuring smooth class operations
  • Coach instructors and serve as a lead instructor - Mentor swim teachers to deliver safe, engaging, high-quality lessons
  • Celebrate student wins - Observe an encourage progress in the pool with students of all ages
  • Support families - Help ensure each customer feels confident and cared for
  • Stay organized - Assist with scheduling, performance evaluations, and enrollment goals
  • Upload safety standards - Model and enforce our safety-first mindset for staff and students alike

Your Schedule:
  • Set shifts that include evenings and weekends
  • Great hours for students and part-timers
  • Opportunities to pick up more hours as you grow with us!

Qualifications
What We're Looking For:
  • You are 18+ years old with a passion for working with children
  • You bring positive energy, strong communication, and a natural leadership style
  • You love helping other grow - whether that's a nervous toddler in the water or a new teammate
  • You are available to work a consistent schedule, including weekday afternoons/evenings and weekends
  • You are physically active and ready to be on your feet, in the water, and moving with purpose

Pay Range
USD $17.00 - USD $22.00 /Hr.
Pay and Perks
What You'll Earn:
  • The pay range for this position is $17.00 - $22.00 per hour, depending on experience, skills, and certifications.
  • Entry-level team members start at the beginning of the pay range, with regular opportunities for pay increases as they grow.

Perks That Make a Difference:
  • Tuition reimbursement program for students
  • Referral bonus program
  • Pay raises for top performance and certifications
  • FREE employee wellness program
  • Voluntary Aflac supplemental insurance plans at discounted rates
  • Discounts on pet insurance and products and service through LifeMart
  • Voluntary 401(k)
  • Paid sick leave as required by State law

What You'll Learn:
  • Business insights through weekly leadership meetings with site managers
  • Instructor and customer service skills across all roles (swim instructor, deck manager, front desk)
  • How to lead with empathy, accountability, and results
  • How to grow a team and a customer base, while strengthening a vibrant school culture

Ready to Make a Difference?
Your Leadership Journey Starts Here
We believe leaders are not born - they are developed. That is why we are committed to investing in YOU from day one. Many of our senior team members started in this role, and we would love for you to be next.
The position will remain open for up to 30 days from the posting date or until it is filled, whichever comes first.
Emler Swim and Gymnastic Schools participate in E-Verify to ensure all team members are authorized to work in the U.S. All applicants are subject to a background check following a conditional offer of employment.

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