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Helpdesk Salaries Jobs in Racine, WI (NOW HIRING)

As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear ... The posted salary range represents our good faith estimate of the base salary for this role at the ...

Slitter Helper

Oak Creek, WI · On-site

$20.40/hr

Job Type Full-time Description Slitter Helper We are seeking a dependable Slitter Helper to assist ... Ability to lift up to 50 lbs and work on your feet Salary Description 20.40

Under the direction of the Superintendent of Maintenance, or designate, the Mechanic Helper is ... Salary: $33.49/hr This is a bargained for position (Union) subject to the terms of a Collective ...

Under the direction of the Superintendent of Maintenance, or designate, the Mechanic Helper is ... Salary: $33.49/hr This is a bargained for position (Union) subject to the terms of a Collective ...

Driver Helper

Oak Creek, WI · On-site

$18 - $19/hr

Job Title Driver's Helper The driver's helper is responsible for assisting the driver in all day-to ... The above stated pay range is the anticipated starting salary range for the position. The Company ...

Driver Helper

Oak Creek, WI · On-site

$18 - $19/hr

The driver's helper is responsible for assisting the driver in all day-to-day activities. this ... The above stated pay range is the anticipated starting salary range for the position. The Company ...

The driver's helper is responsible for assisting the driver in all day-to-day activities. this ... The above stated pay range is the anticipated starting salary range for the position. The Company ...

Driver Helper

Oak Creek, WI · On-site

$18 - $19/hr

The driver's helper is responsible for assisting the driver in all day-to-day activities. this ... The above stated pay range is the anticipated starting salary range for the position. The Company ...

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Helpdesk Salaries information

See Racine, WI salary details

$11

$21

$31

How much do helpdesk salaries jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for helpdesk salaries in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is helpdesk salaries a good career?

Helpdesk positions typically offer entry-level salaries that can increase with experience, certifications, and technical skills such as troubleshooting and network support. It can be a stable career path with opportunities for advancement into IT support, system administration, or specialized technical roles.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

What are popular job titles related to Helpdesk Salaries jobs in Racine, WI? For Helpdesk Salaries jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Helpdesk Salaries jobs in Racine, WI look for? The top searched job categories for Helpdesk Salaries jobs in Racine, WI are:
What cities near Racine, WI are hiring for Helpdesk Salaries jobs? Cities near Racine, WI with the most Helpdesk Salaries job openings:

Helpdesk Support Analyst I

Continental

Menomonee Falls, WI • On-site

$27.81 - $34.76/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Continental Properties is looking for a Helpdesk Analyst I to join our Information Systems team at our home office in Menomonee Falls, WI.
As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear when something isn't working right. You'll troubleshoot everything from equipment hiccups to software errors, configure workstations and peripherals, and help keep system upgrades running smoothly with minimal disruption. You're someone who takes ownership of a ticket until it's truly resolved, communicates clearly along the way, and enjoys helping others feel more confident with technology. This role is a great launching point to build both your technical skill set and your career within our IT team.
We embrace a hybrid model that gives our team members autonomy over how they work, paired with a shared commitment to in-person collaboration (3 days per week in-office). #LI-Hybrid
Essential Responsibilities:
  • Provide excellent technical assistance to end-users, troubleshooting equipment malfunctions, software errors, and change requests within our software suite and directory system.
  • Own the timely resolution of issues through proactive, regular communication and follow-up with end-users.
  • Configure computer equipment, phones, and peripherals for use at workstations.
  • Assist with system upgrades and installations to ensure minimal disruption to operations.
  • Maintain accurate documentation of technical procedures and resolutions for future reference.

Skills for Success:
  • Education: Associate degree (or equivalent experience) required.
  • Years of Experience: At least 1 year of related experience.
  • Strong technical troubleshooting and problem-solving skills, with the ability to look beyond the obvious to find effective solutions.
  • Clear, customer-focused communicator who builds trust with end-users and keeps them informed throughout the resolution process.
  • Comfortable configuring computer equipment and peripherals and assisting with software and system upgrades.
  • Strong time-management skills with the ability to juggle multiple priorities and support team and organizational initiatives.

Why You'll Love Life at Continental:
Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:
  • Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
  • Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
  • Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months.
  • Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
  • Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
  • Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements.
  • Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
  • Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
Salary: $27.81 - $34.76 per hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.