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Commission Microsoft Help Desk Jobs in Racine, WI

Veracity Software Pvt. Ltd.

Help Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Ltd. is seeking an experienced Help Desk Technician to provide first-line and second-line technical ... CompTIA A+, CompTIA Network+, Microsoft Certifications, HDI Support Certifications Company : At ...

IntelliPro

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

... in Microsoft Office Suite • Excellent communication and interpersonal skills • Ability to manage multiple tasks and prioritize effectively • Ability to work in a team environment with a ...

City of Kenosha

Help Desk/Network Technician

Kenosha, WI

$54K - $81K/yr

Ensures customer needs are met and documented properly Answers help desk inquiries via telephones ... Open source software Linux server applications and desktop environments Google Workspace Microsoft ...

O & H DANISH BAKERY INC

IT Help Desk intern

Racine, WI

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems ... Microsoft 365 administration (user provisioning, licensing, permissions) * Support Intune and ...

O&H Danish Bakery

IT Help Desk intern

Racine, WI · On-site

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems ... Microsoft 365 administration (user provisioning, licensing, permissions) * Support Intune and ...

krg technology inc

"Desk side Engineer"

Racine, WI

Key Technical Skills v Familiar with Microsoft Office Suite v Very Experienced with Microsoft Excel ... me know if I can help in the future. Thanks for your time, Additional Information All your ...

River Run Computers

Support Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Position Summary: Support Desk Technicians are the ultimate troubleshooters, wielding their ... Microsoft network environment (Windows 2003/2008/2012 domains) with centralized management for ...

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How much do commission microsoft help desk jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for commission microsoft help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

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Help Desk Technician

Veracity Software Pvt. Ltd.

Milwaukee, WI • On-site

$19.75 - $26.50/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Veracity Software Pvt. Ltd. is seeking an experienced Help Desk Technician to provide first-line and second-line technical support for City employees and business users. The role involves installing, configuring, troubleshooting, and maintaining desktop applications and hardware while ensuring timely resolution of technical issues and delivering excellent customer service.
Responsibilities:
• provide first-line and second-line technical support for City employees, departments, and business users
• installing, configuring, upgrading, troubleshooting, and maintaining desktop applications, operating systems, hardware, and peripheral devices
• ensuring timely resolution of technical issues and service requests
• serve as a primary point of contact for users experiencing technical difficulties
• diagnosing issues, resolving trouble tickets, escalating complex incidents when necessary
• ensuring excellent customer service throughout the support process
Qualifications:
Required:
• 3+ years of Help Desk, Desktop Support, or Technical Support experience.
• Experience installing, configuring, and upgrading desktop applications.
• Experience troubleshooting hardware, software, and operating system issues.
• Experience managing and resolving trouble tickets.
• Experience supporting Microsoft Windows environments.
• Experience supporting Microsoft Office and productivity applications.
• Experience supporting printers, scanners, and peripheral devices.
• Experience supporting remote users and remote access technologies.
• Experience utilizing ticketing and incident management systems.
• Experience providing technical support in enterprise environments.
• Experience documenting technical issues, resolutions, and procedures.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Strong desktop and application support knowledge.
• Ability to diagnose hardware and software issues.
• Knowledge of Windows operating systems.
• Knowledge of Microsoft Office applications.
• Ability to prioritize and manage multiple support requests.
• Strong documentation and organizational skills.
• Ability to explain technical concepts to non-technical users.
• Strong attention to detail and follow-through.
Preferred:
• Government or Public Sector experience.
• Experience supporting Active Directory environments.
• Experience supporting Microsoft 365.
• Experience supporting remote desktop technologies.
• Experience supporting mobile devices and tablets.
• Experience with ServiceNow, Remedy, Jira Service Management, or similar ticketing systems.
• Experience supporting network connectivity troubleshooting.
• Experience supporting enterprise software applications.
• Technical certifications such as: CompTIA A+, CompTIA Network+, Microsoft Certifications, HDI Support Certifications
Company:
At Veracity, if you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed. Founded in 2010, the company is headquartered in Pune, Maharashtra, IN, , with a team of 51-200 employees. The company is currently Growth Stage.

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