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No Experience It Help Desk Jobs in Racine, WI (NOW HIRING)

Information Technology Intern - Summer 2025

New Berlin, WI · On-site

$14.75 - $19.50/hr

The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

Required : • 1-3 years of experience in an IT support or related environment (or equivalent combination of education and experience) • 1-3 years of customer service experience • Basic to ...

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

... as a Tier 1 Help Desk and IT Operations support role. Responsibilities: * End User Support at ... Provide a welcoming and supportive onboarding experience, including basic IT and mobile device ...

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

... as a Tier 1 Help Desk and IT Operations support role. Responsibilities: * End User Support at ... Provide a welcoming and supportive onboarding experience, including basic IT and mobile device ...

Responsible for ensuring applicants have an outstanding experience and impression of our company ... recruitment experience, IT sales/manufacture recruiting experience is a plus! Additional ...

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No Experience It Help Desk information

See Racine, WI salary details

$11

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$31

How much do no experience it help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for no experience it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is a no experience IT help desk?

A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.

What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?

To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.

What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?

Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.

What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?

AspectNo Experience It Help DeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelp desk, support tickets, remote or on-siteNetwork troubleshooting, on-site or remote
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure roles
Search & ComparisonOften searched by entry-level IT support seekersCompared for roles involving network troubleshooting

Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.

What is the easiest it help desk job to get into?

The easiest IT help desk job to get into typically requires minimal experience and focuses on basic troubleshooting, customer service, and familiarity with common operating systems like Windows or macOS. Entry-level positions often accept candidates with relevant certifications such as CompTIA A+ and strong communication skills, making them accessible for those new to IT support.

What are the most commonly searched types of It Help Desk jobs in Racine, WI?

The most popular types of It Help Desk jobs in Racine, WI are:

What are popular job titles related to No Experience It Help Desk jobs in Racine, WI?

For No Experience It Help Desk jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching No Experience It Help Desk jobs in Racine, WI look for?

The top searched job categories for No Experience It Help Desk jobs in Racine, WI are:

What cities near Racine, WI are hiring for No Experience It Help Desk jobs?

Cities near Racine, WI with the most No Experience It Help Desk job openings:

Infographic showing various No Experience It Help Desk job openings in Racine, WI as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Printer Technician/Help Desk Support

Managed Staffing

Racine, WI • On-site

$23 - $25/hr

Contractor

Re-posted 12 days ago


Job description

Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I)


Work Site Address: 3801 Spring Street, Racine, WI 53405
Work Type: W-2 Contract | Onsite
Schedule: Monday to Friday | 8:00 AM – 5:00 PM | 1-hour lunch
Hours/Week: 40
Travel Required: Yes (up to 30%) between hospital campuses and clinics using personal vehicle
 


Position Overview:

Ricoh is seeking a customer-service-focused IT Help Desk Support & Printer Technician to support the daily operations of printer and device support at Ascension hospital campuses. This is a field-based role requiring regular travel between multiple sites within Racine, WI, and frequent walking within large hospital environments.

The ideal candidate is a self-starter with excellent customer service skills, hands-on printer troubleshooting ability, and knowledge of device support tools and HP-certified equipment.


Key Responsibilities:
  • Provide daily support for site-specific network and workstation printers.

  • Serve as the first responder for minor printer issues (e.g., paper jams, toner replacement).

  • Deliver toner and printer supplies using a flat cart or dolly as needed.

  • Conduct printer assessments and basic troubleshooting after training.

  • Respond promptly and professionally to customer support requests; escalate when necessary.

  • Maintain inventory of onsite hardware, hot swap units, and consumables.

  • Log service calls, maintenance activities, and meter reads using TRAC Solution.

  • Keep the customer informed throughout the service process.

  • Coordinate with the Printer Fleet Manager or Integrated Account Manager regarding fleet performance.

  • Assist with printer procurement when needed.


Qualifications:
  • High School Diploma or equivalent required.

  • HP Certifications – REQUIRED.

  • Valid Driver’s License and reliable personal vehicle – REQUIRED (travel reimbursed as per company policy).

  • Experience in IT Help Desk Support or Technical Printer Support is preferred.

  • Strong working knowledge of networked printers, common troubleshooting tools, and ticketing platforms.

  • Ability to lift up to 20 lbs. and walk extensively throughout the day.

  • Excellent documentation and communication skills.


Preferred Experience:
  • Previous support experience in healthcare or large-scale enterprise environments.

  • Familiarity with printer fleet tools and databases.

  • Experience using TRAC Solution or similar service management software.

  • Understanding of printer connectivity (USB, Ethernet, wireless) and minor hardware repair.