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It Support Technician Jobs in Racine, WI (NOW HIRING)

Zizzl

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the systems and equipment they rely on every day. You'll own the helpdesk queue, manage endpoints and ...

Zizzl health

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the systems and equipment they rely on every day. You'll own the helpdesk queue, manage endpoints and ...

Fox

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

TIER4 GROUP

PC Support Technician

Milwaukee, WI · On-site

PC Support Technician Location: Milwaukee, WI Type: Onsite Duration: ASAP - December 2025 Perks ... Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong ...

U.S. Navy

IT Support Specialist

Kenosha, WI

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

U.S. Navy

IT Support Specialist

Somers, WI

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

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All JobsIt Support Technician JobsIt Support Technician Jobs in Racine, WI

It Support Technician information

See Racine, WI salary details

$13

$23

$34

How much do it support technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it support technician in Racine, WI is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.59 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.

What job categories do people searching It Support Technician jobs in Racine, WI look for?

The top searched job categories for It Support Technician jobs in Racine, WI are:

What cities near Racine, WI are hiring for It Support Technician jobs?

Cities near Racine, WI with the most It Support Technician job openings:

It Support Technician jobs near you
Infographic showing various It Support Technician job openings in Racine, WI as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,893 per year, or $23.5 per hour.

IT Support Technician

Milwaukee, WI • On-site

Zizzl
11 - 50 employees
Learn more about Zizzlexternal

$21.25 - $29/hr

Full-time

Posted 11 days ago

Job description

Employment Status: Exempt

Compensation: Salary

Location: Onsite, Milwaukee, WI

Reports to: CTO

About Us

zizzl health is a state-of-the-art ICHRA solution that helps employers offer budget-friendly, hassle-free health insurance to employees nationwide. zizzl health ensures that companies are financially protected from annual premium spikes while helping employees find individual coverage that caters directly to their unique needs. In a marketplace that puts the burden on employers to choose the right plan, zizzl health gives employees the right tools, technology, and support to make that decision without subjecting employers to the hassle and the headache of a traditional group health plan experience. Learn more at zizzlhealth.com.

The IT Support Technician will provide hands-on technical support to employees and to maintain the systems and equipment they rely on every day. You'll own the helpdesk queue, manage endpoints and inventory, administer user accounts across Microsoft 365 and Google Workspace, and keep our office network and wireless infrastructure running. Must be a resourceful problem-solver who works well in a fast paced environment and who handles protected health information (PHI) and user access with the care our HIPAA and SOC 2 obligations require.

Responsibilities

  • Break-fix, hardware and software troubleshooting and maintenance for laptops, printers, and other IT equipment provided.
  • Helpdesk management and ticket routing.
  • Onboarding and offboarding management and configuration.
  • User account administration includes password resets, new user setups, and groups and calendars.
  • Microsoft 365 administration includes Azure, Microsoft Teams, Intune, Defender, Purview, and Entra ID.
  • Google Workspace administration.
  • Domain administration working with GoDaddy, Azure, and Microsoft 365.
  • Remote user troubleshooting and patch management.
  • User PC refresh and replacements.
  • IT equipment ordering and inventory management.
  • Wireless network administration and troubleshooting, including access point deployment and configuration, SSID and VLAN segmentation, guest network isolation, and diagnosis of coverage, roaming, and interference issues.
  • Support of network configurations and policies, including firewall management, DNS, DHCP, switches, and routers.
  • Documentation and tracking of assets, changes, and support activity in support of HIPAA and SOC 2 requirements.
  • Handle PHI and user access in accordance with company security and privacy policies.
  • Working knowledge of enterprise wireless networking, including access point configuration, WPA2/WPA3-Enterprise authentication, and RF and channel troubleshooting.

Qualifications

  • Associate or bachelor's degree in information technology or a related field, or the equivalent of 3 or more years of experience.
  • Able to lift more than 10 lbs. and to move throughout the office and equipment closets as needed.
  • On-call availability.

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