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Entry Level It Help Desk Jobs in Racine, WI (NOW HIRING)

O&H Danish Bakery

IT Help Desk intern

Racine, WI · On-site

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems ... For further information, please review the Know Your Rights notice from the Department of Labor.

O & H DANISH BAKERY INC

IT Help Desk intern

Racine, WI

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems Administration (40%) * Provide Tier 1 support for desktops, laptops, mobile devices, and applications ...

ATC Transportation

Be Seen First

Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ... Human Resources Accounting Compliance Information Technology Purchasing Quality Systems Companies ...

IEWC

Information Technology Intern - Summer 2025

New Berlin, WI · On-site

$14.75 - $19.50/hr

The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...

BES Software

IT Specialist

Milwaukee, WI · Remote

IT Support Technician is responsible for the efficient handling of support requests pertaining to ... to the help desk ticketing system in a prompt and professional manner. An understanding of ...

New

IntelliPro

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

IntelliPro is a global leader in talent acquisition and HR solutions, seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users. The ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Racine, WI

Entry Level It Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do entry level it help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Racine, WI? The most popular types of It Help Desk jobs in Racine, WI are:
What are popular job titles related to Entry Level It Help Desk jobs in Racine, WI? For Entry Level It Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Racine, WI look for? The top searched job categories for Entry Level It Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level It Help Desk jobs? Cities near Racine, WI with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Racine, WI as of July 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

IT Help Desk intern

O&H Danish Bakery

Racine, WI • On-site

$14 - $18.75/hr

Full-time

Re-posted 6 days ago

Job description

Essential Duties and Responsibilities:
Primary Focus - Power Platform Development (60%)
  1. Design and develop Power Apps (Canvas and Model-Driven) to support business processes
  2. Build and maintain Power Automate flows (cloud and desktop) for workflow automation
  3. Create and optimize Power BI dashboards and reports for business insights
  4. Assist with SharePoint and Dataverse integrations
  5. Work with data from SQL, APIs, and flat files to create automated pipelines
  6. Develop scripts (Python preferred) for data transformation, automation, or integration tasks
  7. Collaborate with business stakeholders to gather requirements and translate them into technical solutions
  8. Document solutions and build reusable templates and standards

Secondary - Help Desk / Systems Administration (40%)
  1. Provide Tier 1 support for desktops, laptops, mobile devices, and applications
  2. Assist with Microsoft 365 administration (user provisioning, licensing, permissions)
  3. Support Intune and device management workflows
  4. Troubleshoot connectivity, printing, and software issues
  5. Participate in onboarding/offboarding processes
  6. Participate in audits
  7. Other duties as assigned by management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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