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Entry Level It Help Desk Jobs in Racine, WI (NOW HIRING)

krg technology inc

"Desk side Engineer"

Racine, WI

Hi Greetings from KRG Technologies Inc. KRG has been consistently recognized and appreciated by ... me know if I can help in the future. Thanks for your time, Additional Information All your ...

TIER4 GROUP

PC Support Technician

Milwaukee, WI

Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools

Assa Abloy

Analyst, IT Configurator

Brookfield, WI · On-site

$1.0K/day

Bachelor's degree in Computer Science, Information Systems/Technology, or other relevant technical ... With nearly 63,000 colleagues in more than 70 different countries, we help billions of people ...

ASSA ABLOY

Analyst, IT Configurator

Brookfield, WI · Hybrid

$1.0K/day

Bachelor's degree in Computer Science, Information Systems/Technology, or other relevant technical ... With nearly 63,000 colleagues in more than 70 different countries, we help billions of people ...

River Run Computers

Support Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Position Summary: Support Desk Technicians are the ultimate troubleshooters, wielding their ... Think of yourself as a tech ninja, but way less secretive and more high fives! Job Duties ...

WillScot

Branch Coordinator

Milwaukee, WI · On-site

$17.75 - $24.25/hr

Facilitating IT Help Desk assistance for branch employees as required. * Receiving and distributing incoming mail and/or deliverables. * Facilitating location employee timeclock use and reporting

New

WillScot

Branch Coordinator

Milwaukee, WI

$17.75 - $24.50/hr

Facilitating IT Help Desk assistance for branch employees as required. * Receiving and distributing incoming mail and/or deliverables. * Facilitating location employee timeclock use and reporting

New

WillScot

Branch Coordinator

Milwaukee, WI · On-site

$17.75 - $24.25/hr

Facilitating IT Help Desk assistance for branch employees as required. * Receiving and distributing incoming mail and/or deliverables. * Facilitating location employee timeclock use and reporting

New

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Racine, WI

Entry Level It Help Desk information

See Racine, WI salary details

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How much do entry level it help desk jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What jobs pay $4000 a week without a degree?

Entry-level IT help desk roles typically do not pay $4,000 a week; however, higher-paying IT positions such as network administrators, cybersecurity analysts, or cloud engineers can reach that level with experience and certifications like CompTIA, Cisco, or AWS. These roles often require technical skills, problem-solving abilities, and sometimes specialized training but not necessarily a college degree.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

How to get entry-level help desk?

To get an entry-level help desk position, candidates should develop basic IT skills, such as troubleshooting hardware and software, and obtain relevant certifications like CompTIA A+. Gaining experience through internships or volunteering can also improve chances, along with strong communication skills and familiarity with ticketing systems. Entry-level roles typically require a high school diploma or equivalent and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What is the easiest entry-level IT job?

An entry-level IT help desk technician is often considered one of the easiest entry-level IT jobs, as it involves basic troubleshooting, customer support, and using common tools like ticketing systems. It typically requires good communication skills, basic knowledge of computer hardware and software, and sometimes a relevant certification such as CompTIA A+.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical support, and often require knowledge of operating systems and ticketing tools, making them suitable for those starting a career in IT.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Racine, WI? The most popular types of It Help Desk jobs in Racine, WI are:
What are popular job titles related to Entry Level It Help Desk jobs in Racine, WI? For Entry Level It Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Racine, WI look for? The top searched job categories for Entry Level It Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level It Help Desk jobs? Cities near Racine, WI with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
"Desk side Engineer"

"Desk side Engineer"

krg technology inc

Racine, WI

Full-time

Re-posted 4 days ago

Job description

Job Description

Hi

Greetings from KRG Technologies Inc.

KRG has been consistently recognized and appreciated by renowned multibillion dollar clients for being their trusted staffing partners for more than a decade. If interested, please check out the job description here below and share your updated resume. For further queries please call or share a good time to connect.

Job Title : Desk side Engineer

Location : Racine, WI

Duration : Contract

Job Description:-

Primary Responsibilities

v Reports to Project Manager(PM)

v Manages distribution of customer notifications and refresh schedules per direction of PM

v Direct phone and email contact with clients to provide information and resolve schedule conflicts

v Works closely with Lead Technician(LT) to align installer team capabilities with installation schedule

v Works closely with LT to assure integrity of inventory inbound and outbound throughout refresh cycle at both unit level and overall

v Asset tracking and locating based on historical and real-time data

v Maintains reports per PM requests which will include inventory records, team performance against scheduled objectives, client problem encountered and resolved: reports updated, accurately, daily, weekly and per project timelines as defined by PM

v Communication liaison between users and team management (PM and LT)

Job Summary

v The COMPUTER Refresh team Refresh Scheduler (RS) is responsible for scheduling the project deliverables per SCJ expectations of quality with a focus on operational aspects of the project.

v Daily, weekly and periodically as needed throughout the project, the RS reviews accomplishments against the schedule and reports to PM any gaps or issues with potential for negative impact on the project.

v Through the Lead Technician the RS is responsible for the day-to-day scheduling/dispatching of the installer team.

v At direction of the PM the RS is responsible for the timely execution Refresh tasks including relating to distribution of communications, client follow-up.

v Key scheduling responsibility is to balance to resource capabilities of installer team to the scheduled requests for installations. Works very closely with PM and LT to assure number of installations per location can be met with available staff.

As systems are distributed to users in refresh and old systems are retrieved from users, all equipment must be tracked and accounted for using excel and Provance. Close coordination with Asset Management to fully assure integrity of inventory is essential.

Key Technical Skills

v Familiar with Microsoft Office Suite

v Very Experienced with Microsoft Excel (Pivot Table skills)

v Very Experienced with Outlook

Familiar with or able to quickly acquire working knowledge of: SharePoint and Provance

Key Soft Skills

v Excellent written and oral communication skills.

v Customer Service experience

v Problem management experience

v Proven ability to work effectively in timeline driven environment with multiple day-to-day operational targets

v Proven ability to adapt to change and develop contingency plans and alternate approaches in response to change.

v Interpersonal skills: cooperative, energetic, outcome driven, highly organized, customer focused, detail oriented

Willing to work overtime and/or flex hours as needed

Experience Desired

v Background in customer service, scheduling, dispatching.

v Inventory control and customer account management background

v Prior experience working with technology related projects where scheduling and inventory control were component of work responsibilities.

Mandatory: LinkedIn presence and for verification share 2 good references from your last two projects.

If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future.

Thanks for your time,

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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