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It Help Desk Jobs in Racine, WI (NOW HIRING)

O&H Danish Bakery

IT Help Desk intern

Racine, WI · On-site

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems ... For further information, please review the Know Your Rights notice from the Department of Labor.

AA2IT

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IT Help Desk Specialist

Sturtevant, WI · On-site

$22 - $28/hr

Job Requirements and Qualifications • 2-4 years of progressively responsible experience in desktop support, onsite IT support, or service desk environments. • Demonstrated experience providing ...

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O & H DANISH BAKERY INC

IT Help Desk intern

Racine, WI

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems Administration (40%) * Provide Tier 1 support for desktops, laptops, mobile devices, and applications ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

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It Help Desk information

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$11

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$31

How much do it help desk jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them suitable for those starting a career in IT.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional, and why are they important?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized IT roles such as senior IT consultants, cybersecurity experts, and cloud architects, often requiring advanced certifications and extensive experience. These roles typically involve consulting, project management, or technical leadership in high-demand industries and may be project-based or commission-driven.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What does an IT help desk do?

An IT help desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote tools to ensure smooth IT operations.

What jobs pay 4000 a week without a degree?

In IT help desk roles, earning $4,000 a week typically requires extensive experience, specialized skills, or certifications such as CompTIA or Cisco. High-paying positions may involve senior support, network administration, or cybersecurity tasks, often with long hours or freelance contracts, but such earnings are uncommon without formal education or significant expertise.

What are IT Help Desk professionals?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.
What are the most commonly searched types of It Help Desk jobs in Racine, WI? The most popular types of It Help Desk jobs in Racine, WI are:
What are popular job titles related to It Help Desk jobs in Racine, WI? For It Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Help Desk jobs in Racine, WI look for? The top searched job categories for It Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Help Desk jobs? Cities near Racine, WI with the most It Help Desk job openings:
It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Racine, WI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
IT Help Desk intern

IT Help Desk intern

O&H Danish Bakery

Racine, WI • On-site

$14 - $18.75/hr

Full-time

Posted 15 days ago

Job description

Essential Duties and Responsibilities:
Primary Focus - Power Platform Development (60%)
  1. Design and develop Power Apps (Canvas and Model-Driven) to support business processes
  2. Build and maintain Power Automate flows (cloud and desktop) for workflow automation
  3. Create and optimize Power BI dashboards and reports for business insights
  4. Assist with SharePoint and Dataverse integrations
  5. Work with data from SQL, APIs, and flat files to create automated pipelines
  6. Develop scripts (Python preferred) for data transformation, automation, or integration tasks
  7. Collaborate with business stakeholders to gather requirements and translate them into technical solutions
  8. Document solutions and build reusable templates and standards

Secondary - Help Desk / Systems Administration (40%)
  1. Provide Tier 1 support for desktops, laptops, mobile devices, and applications
  2. Assist with Microsoft 365 administration (user provisioning, licensing, permissions)
  3. Support Intune and device management workflows
  4. Troubleshoot connectivity, printing, and software issues
  5. Participate in onboarding/offboarding processes
  6. Participate in audits
  7. Other duties as assigned by management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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