ZipRecruiter

Log In

1

It Help Desk Jobs in Racine, WI (NOW HIRING)

Yaskawa Electric America

IT Help Desk Intern

Waukegan, IL

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

Yaskawa

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

Yaskawa Drives & Motion

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI

$56K - $84K/yr

The IT Help Desk Technician is the central point of contact for IT issues, providing technical support so ADVENT can continue unlocking potential. How You Will Contribute: * Provide technical support ...

ADVENT

Help Desk Support Technician

Milwaukee, WI · On-site

$56K - $84K/yr

The IT Help Desk Technician is the central point of contact for IT issues, providing technical support so ADVENT can continue unlocking potential. How You Will Contribute: * Provide technical support ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI · On-site

$56K - $83K/yr

The IT Help Desk Technician is the central point of contact for IT issues, providing technical support so ADVENT can continue unlocking potential. How You Will Contribute: * Provide technical support ...

ASSA ABLOY

IT Operations Engineer

Brookfield, WI

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

Assa Abloy

IT Operations Engineer

Brookfield, WI · On-site

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

next page

Showing results 1-20

All JobsIt Help Desk JobsIt Help Desk Jobs in Racine, WI

It Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do it help desk jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional, and why are they important?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What are IT Help Desk professionals?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.
What are the most commonly searched types of It Help Desk jobs in Racine, WI? The most popular types of It Help Desk jobs in Racine, WI are:
What are popular job titles related to It Help Desk jobs in Racine, WI? For It Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Help Desk jobs in Racine, WI look for? The top searched job categories for It Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Help Desk jobs? Cities near Racine, WI with the most It Help Desk job openings:
It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Racine, WI as of May 2026, with employment types broken down into 83% Full Time, 6% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

IT Help Desk Intern

Yaskawa Electric America

Waukegan, IL

$14.25 - $19/hr

Full-time

Posted yesterday

Job description

Yaskawa America, Inc.  - Drives & Motion Division proudly offers undergraduate engineering students the opportunity to take advantage of our internship and co-op programs. The primary and underlying focus of the program is to give you a real-life look at what engineers do in the world of automation. We encourage you to put your education into action and get hands-on training by working on everyday engineering projects. Our overall goal is to provide students with various real and exciting projects to work on, as nothing beats true field experience. 

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location:

  • Provide phone and email support for users
  • Troubleshoot hardware and software issues, deploy equipment and document solutions. 

Requirements:

  • Currently pursuing a Bachelor's degree in IT, Computer Engineering, Computer Science with a sophomore or junior standing. 
  • Critical thinking and problem-solving skills
  • Willingness to work with a team
  • Has a passion for learning and exploring new ideas

Apply