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It Help Desk Jobs in Racine, WI (NOW HIRING)

IntelliPro

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

IntelliPro is a global leader in talent acquisition and HR solutions, seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users. The ...

DERSE, Inc.

IT Project Manager

Milwaukee, WI · On-site

$93K - $110K/yr

As the IT Project Manager, you'll be responsible for planning, executing, and delivering a wide ... Have responsibility of end-user technology projects and deployments, coordinating with help desk ...

DERSE INC

IT Project Manager

Milwaukee, WI

$93K - $110K/yr

As the IT Project Manager, you'll be responsible for planning, executing, and delivering a wide ... Have responsibility of end-user technology projects and deployments, coordinating with help desk ...

DERSE INC

IT Project Manager

Milwaukee, WI

$93K - $110K/yr

As the IT Project Manager, you'll be responsible for planning, executing, and delivering a wide ... Have responsibility of end-user technology projects and deployments, coordinating with help desk ...

mcts

MANAGER OF IT ANALYTICS

Milwaukee, WI

$77K - $97K/yr

Information Technology FLSA Status: Exempt, Non-Represented Annual Salary Range: $77,600 - $97,033 ... Reviews help desk issues assigned to analytical staff for timely and proper resolution. * Responds ...

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All JobsIt Help Desk JobsIt Help Desk Jobs in Racine, WI

It Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do it help desk jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them suitable for those starting a career in IT.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional, and why are they important?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized IT roles such as senior IT consultants, cybersecurity experts, and cloud architects, often requiring advanced certifications and extensive experience. These roles typically involve consulting, project management, or technical leadership in high-demand industries and may be project-based or commission-driven.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What does an IT help desk do?

An IT help desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote tools to ensure smooth IT operations.

What jobs pay 4000 a week without a degree?

In IT help desk roles, earning $4,000 a week typically requires extensive experience, specialized skills, or certifications such as CompTIA or Cisco. High-paying positions may involve senior support, network administration, or cybersecurity tasks, often with long hours or freelance contracts, but such earnings are uncommon without formal education or significant expertise.

What are IT Help Desk professionals?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.
What are the most commonly searched types of It Help Desk jobs in Racine, WI? The most popular types of It Help Desk jobs in Racine, WI are:
What are popular job titles related to It Help Desk jobs in Racine, WI? For It Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Help Desk jobs in Racine, WI look for? The top searched job categories for It Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Help Desk jobs? Cities near Racine, WI with the most It Help Desk job openings:
It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Racine, WI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Help Desk Technician

Help Desk Technician

IntelliPro Group Inc.

Menomonee Falls, WI • On-site

Temporary

Re-posted 4 days ago

Job description

Job Title: Help Desk Technician

Position Type: Contract (3+ Months)
Location: Menomonee Falls, WI 53051
Salary Rate: $25–29/hr

Job Description

We are seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users. In this role, you will troubleshoot hardware, software, and network-related issues while delivering high-quality customer service. The ideal candidate will have a strong technical foundation, excellent communication skills, and the ability to manage multiple support requests in a fast-paced environment.

Responsibilities
  • Identify, manage, escalate, and resolve technical issues in a timely and professional manner
  • Provide basic to intermediate technical support to clients
  • Troubleshoot application issues and diagnose desktop and laptop software problems
  • Install, configure, and maintain software, print drivers, utilities, and related applications
  • Troubleshoot a wide range of IT issues including software, hardware, and networking
  • Monitor systems to identify potential problems and take corrective action
  • Ensure all issues are properly documented and escalated according to support processes
  • Deliver consistent, customer-focused technical support while meeting service level expectations
Requirements
  • 1–3 years of experience in an IT support or related environment (or equivalent combination of education and experience)
  • 1–3 years of customer service experience
  • Basic to intermediate knowledge of desktop and laptop operating systems
  • Experience troubleshooting software, hardware, and basic networking issues
  • Familiarity with installing and configuring software applications and print drivers
  • Strong ability to diagnose and resolve technical issues
  • Experience supporting enterprise users and client-facing environments
  • Proficiency in Microsoft Office Suite
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Ability to work in a team environment with a flexible schedule
  • Experience troubleshooting desktops, printers, and laptops preferred
  • Ability to collaborate with IT teams for escalations and issue resolution
About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Apply Now:

📧 Sandip.mishra@intelliprogroup.com

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