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Full Time Sap Help Desk Support Jobs in Appleton, WI

newcell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization ... Provides support on the IT HelpLine including periodic on - call hours. Communication * * Keeps ...

New Cell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization ... Provides support on the IT HelpLine including periodic on - call hours. Communication * * Keeps ...

Nsight

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization ... Provides support on the IT HelpLine including periodic on - call hours. Communication * * Keeps ...

SECURA Insurance

Service Desk Analyst

Neenah, WI · On-site

$20.75 - $28.25/hr

As an IT Service Desk Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and remote associates which may include users of ...

Pentair

Senior SAP Analyst - EWM

Green Bay, WI · Remote

$82K - $152K/yr

We put our mission into practice, helping the world sustainably move, improve and enjoy water, life ... You will lead and support implementation projects, conduct GAP analyses, and provide ongoing ...

STEALTH MANAGEMENT GROUP LLC

Front Desk

Green Bay, WI · On-site

$16 - $17/hr

Support other front office and hotel operations as needed to help the team succeed. Skills and Qualifications * Previous front desk, customer service, retail, or hospitality experience is preferred.

U.S. Navy

IT Support Specialist

Forest Junction, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Allouez, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Sherwood, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Brillion, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Freedom, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Fremont, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Valders, WI

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Full Time Sap Help Desk Support information

See Appleton, WI salary details

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How much do full time sap help desk support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for full time sap help desk support in Appleton, WI is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

What job categories do people searching Full Time Sap Help Desk Support jobs in Appleton, WI look for?

The top searched job categories for Full Time Sap Help Desk Support jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Full Time Sap Help Desk Support jobs?

Cities near Appleton, WI with the most Full Time Sap Help Desk Support job openings:

Full Time Sap Help Desk Support jobs near you

Help Desk Analyst I (Green Bay, WI)

newcell

Green Bay, WI • On-site

$20 - $27.25/hr

Full-time

Re-posted 13 days ago

Job description

Job Summary:

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's.   Identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences and reducing calls to the help desk.  Coordinates with other Information Technology areas to resolve problems if necessary.

Responsibilities & Duties:

Customer Service

    • Serves as the first level and primary contact for the customer contact with IT.
    • Must learn to think of the customer as the most important part of the job.
    • Involves dealing with and/or responding positively to complaints, problems, and sometimes negative and emotional behavior.
    • Promotes a professional help desk image and sells the value of the help desk.
    • Develops an understanding help desk priorities and objectives and then takes an active role toward accomplishing the stated objectives.
    • Provides support on the IT HelpLine including periodic on - call hours. 

Communication

    • Keeps peers, customers, and manager informed of trends, significant problems, unexpected delays and anything new in the environment.  Also communicates scheduled downtime or anything that affects the computing environment.
    • Keeps customers informed of progress on problems that cannot be resolved on first call.
    • Ensures appropriate management is informed of problems that are impacting groups of users.

Problem Analysis, Resolution, and Prevention

    • Logs all help desk calls or email requests into Request Tracking System and updates problem profiles.
    • Troubleshoots perceived hardware and software problems; escalating to internal support resouces.
    • Analyzes and strives to resolves problems with a goal of 90% First Call Resolution.
    • Supports all IT Operations approved software applications; minimally, Microsoft Office, Windows operating system, Standard Desktop, Remote Access, Hardware Diagnostics
    • Completes requests for Password Resets, printer, hardware diagnostics and special desktop releases.
    • Investigates causes, tests solutions, and recommends solutions to reduce help desk calls.
    • Strives to identify and address the root cause of a problem, not simply address the symptoms and works to eliminate recurring problems.
    • Promotes effective use of technology.

Training and Other

    • Keeps current on all the technology used in the environment supported.
    • Provides training to customers to provide understanding of technology.
    • Performs additional related duties as requested or required.

Requirements:

  • Education:  Associate’s degree or educational equivalent’s, a bachelor degree (B.A./B.S.) is preferred.
  • Technical Experience:  One to five years of experience working in a LAN/WAN environment of at least 30 workstations.  Experience with Windows operating systems, Microsoft Office, and associated productivity applications is required.
  • Certifications:  A CompTIA A+ or Microsoft certification is desired.
  • Other:  Valid Driver’s License required.

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