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Night Shift Sap Help Desk Support Jobs in Appleton, WI

Robinson, Inc.

Help Desk Technician

De Pere, WI · On-site

$19.25 - $26/hr

Deliver helpdesk support to office staff and internal users. * Create, track, and manage all ... Proven experience in a service desk role that supports both internal and external users.

Robinson

Help Desk Technician

De Pere, WI

$19.25 - $26/hr

Deliver helpdesk support to office staff and internal users. * Create, track, and manage all ... Proven experience in a service desk role that supports both internal and external users.

City of Appleton

Help Desk Analyst

Appleton, WI · On-site

$24.07 - $33.70/hr

Enters and tracks calls for support into the help desk software. Assists in producing and maintaining procedural documentation. Maintains regular punctual and predictable attendance, on-call rotation ...

City of Appleton, WI

Help Desk Analyst

Appleton, WI · On-site

$24.07 - $33.70/hr

... support into the help desk software. • Assists in producing and maintaining procedural ... documentation. • Maintains regular punctual and predictable attendance, on-call rotation, works ...

City of Neenah

Help Desk / Computer Technician

Neenah, WI · On-site

$50.60K - $72.33K/yr

The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user ...

Grande

Maintenance Technician - Night Shift

Chilton, WI · On-site

$37.05 - $42.90/hr

Hours & Shift Night Shift, 12-hour 2-2-3 shifts, 5:00PM - 5:00AM . Pay Range & Growth Opportunity ... This is a unique opportunity to help launch and support a facility built from the ground up. In ...

Amcor

Night Shift Manufacturing Supervisor

Oshkosh, WI

$59.50K - $81.10K/yr

... is to manage shift production in achieving safety, quality, service, waste, productivity and ... and SAP. * Foster and support a High Performance Culture; help to build and promote a strong ...

Amcor plc

Night Shift Manufacturing Supervisor

Oshkosh, WI · On-site

$59.20K - $80.70K/yr

... is to manage shift production in achieving safety, quality, service, waste, productivity and ... and SAP. * Foster and support a High Performance Culture; help to build and promote a strong ...

PeopleSharp

Service Desk Technician (L2)

Kaukauna, WI · On-site

$60K - $70K/yr

Provide Level 2 service desk support by handling client requests and resolving more advanced ... You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth ...

PeopleSharp

Service Desk Technician (L2)

Kaukauna, WI · On-site

$60K - $70K/yr

Provide Level 2 service desk support by handling client requests and resolving more advanced ... You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth ...

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$12

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How much do night shift sap help desk support jobs pay per hour?

As of May 27, 2026, the average hourly pay for night shift sap help desk support in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Sap Help Desk Support vs Night Shift SAP Basis Administrator?

AspectNight Shift SAP Help Desk SupportNight Shift SAP Basis Administrator
CertificationsITIL, SAP Certified Support AssociateSAP Basis Certification, Linux/Unix certifications
Work EnvironmentHelp desk, remote support, end-user assistanceServer management, system configuration, database administration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge enterprises, SAP consulting firms
Common Search & ComparisonCustomer support, troubleshooting, end-user helpSystem maintenance, SAP system setup

Night Shift SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues, troubleshooting, and providing remote support. In contrast, Night Shift SAP Basis Administrator handles system administration tasks such as server management, system configuration, and database maintenance. Both roles require SAP-related certifications but differ in technical depth and daily responsibilities.

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What job categories do people searching Night Shift Sap Help Desk Support jobs in Appleton, WI look for? The top searched job categories for Night Shift Sap Help Desk Support jobs in Appleton, WI are:
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Night Shift Sap Help Desk Support jobs near you
Help Desk Technician

Help Desk Technician

Robinson, Inc.

De Pere, WI • On-site

$19.25 - $26/hr

Full-time

Posted 21 days ago

Job description

COMPANY OVERVIEW
We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard.
Click here to view our Benefits Snapshot
JOB OVERVIEW
As a Desktop Support Specialist, you will be the primary tech support expert for our teams. In this role, you'll help keep our employees productive by quickly resolving day-to-day IT issues, setting up hardware and software, and making technology simple and reliable for everyone. If you love hands-on problem-solving, enjoy a varied workday, and thrive on being the go-to person when technology doesn't cooperate, this position is a great fit for you. This position will be required to travel to production facilities in Wisconsin.
ROLE + RESPONSIBILITIES (includes but not limited to)
  • Deliver helpdesk support to office staff and internal users.
  • Create, track, and manage all IT support tickets through ticketing system, escalating issues when necessary.
  • Provide first and second level technical support via phone, email and in person for both onsite and remote users.
  • Answer incoming support calls and assist users in real time
  • Set up and onboard new users across the organization, including account creation and system access.
  • Collaborate with the Network Administrator to troubleshoot issues and research solutions.
  • Assist with hardware and software repairs as needed.
  • Order, configure, and deploy domain joined computers, including the installation and management of network printers.
  • Configure, troubleshoot, repair, and replace Android and iPhone mobile devices.
  • Document and develop standard operating procedures.
  • Participation in on call rotation during weeknights and weekends to support production facilities.
  • Troubleshoot and resolve issues across:
    • Windows environments
    • Microsoft 365
    • Networking and VPNs
    • RDP and remote environments
    • VoIP systems (3CX, SIP, call flow issues)
  • Support departmental and cross functional IT projects as assigned.

QUALIFICATIONS
  • Proven experience in a service desk role that supports both internal and external users.
  • Proficient in Microsoft Windows 11 and Office 365 Suite.
  • Quick learner of various computer hardware and software applications.
  • Strong troubleshooting skills with the ability to diagnose and resolve issues involving hardware, software, and systems (including PCs, printers, mobile devices, and VoIP phones)
  • Ability to install and support application upgrades as needed.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • High attention to detail and accuracy.
  • Strong analytical and problem-solving skills.
  • Clear verbal and written communication, able to explain technical details to non-technical staff and customers.
  • Professional, customer-focused attitude and approach.

PHYSICAL DEMANDS:
  • While performing the duties of this role, the employee is regularly required to use their hands to handle or operate objects, tools, and controls. The employee may occasionally need to lift up to 50 pounds, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

PREFERRED QUALIFICATIONS
  • 3-5 years of Help Desk or technical support experience preferred.
  • Associate's degree in information technology, computer science, or related field. Bachelor's degree preferred.

TRAVEL REQUIREMENTS
Travel to various Robinson locations throughout Northeastern Wisconsin to provide onsite assistance when needed.
At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction.
Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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