ZipRecruiter

Log In

1

Help Desk Jobs in Appleton, WI (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Appleton, WI · On-site

$30.45 - $35.26/hr

We are looking for a Help Desk/Desktop Support Analyst to provide on-site technical assistance in Appleton, Wisconsin for a construction and contractor-focused environment. This contract position ...

newcell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

New Cell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

Nsight

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Service Desk teams currently sit in either Oshkosh, WI or Evansville, IN, so they would have both ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Service Desk teams currently sit in either Oshkosh, WI or Evansville, IN, so they would have both ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Experience providing technical support in a help desk, service desk, customer service, or call center environment preferred. * Familiarity with Windows 10/11 operating systems and Microsoft Office ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone Support * Windows 10/11 Support * Ticket Management * Microsoft 365 (O365) * Active Directory Preferred ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone Support * Windows 10/11 Support * Ticket Management * Microsoft 365 (O365) * Active Directory Preferred ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

This opportunity is ideal for candidates with technical training, help desk internships, customer service experience, or recent graduates looking to break into IT. You'll receive exposure to ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Service Desk Analyst | 4-Day Work Week (Monday-Thursday, 11:30 AM - 10:30 PM) Looking to launch or ... If you enjoy solving problems, helping people, and learning new technologies, this is a great ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

This opportunity is ideal for candidates with technical training, help desk internships, customer service experience, or recent graduates looking to break into IT. You'll receive exposure to ...

TEKsystems

Service Desk Analyst

Neenah, WI

$25 - $26/hr

Help Desk Support * IT Service Desk Operations * Technical Troubleshooting * Windows 10/11 * Microsoft Active Directory * Microsoft 365 (Office 365) * Incident Management * Customer Service ...

TEKsystems

Service Desk Analyst

Neenah, WI

$25 - $26/hr

Help Desk Support * IT Service Desk Operations * Technical Troubleshooting * Windows 10/11 * Microsoft Active Directory * Microsoft 365 (Office 365) * Incident Management * Customer Service ...

TEKsystems

Service Desk Analyst

Neenah, WI

$25 - $26/hr

Help Desk or Service Desk support experience * Strong troubleshooting and problem-solving skills * Experience supporting Windows environments * Active Directory administration and user account ...

TEKsystems

Service Desk Analyst

Neenah, WI

$25 - $26/hr

Help Desk or Service Desk support experience * Strong troubleshooting and problem-solving skills * Experience supporting Windows environments * Active Directory administration and user account ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Appleton, WI

Help Desk information

See Appleton, WI salary details

$12

$22

$33

How much do help desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for help desk in Appleton, WI is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Appleton, WI?

The most popular types of Help Desk jobs in Appleton, WI are:

What are popular job titles related to Help Desk jobs in Appleton, WI?

For Help Desk jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Appleton, WI look for?

The top searched job categories for Help Desk jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Help Desk jobs?

Cities near Appleton, WI with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 59% Full Time, 32% Part Time, 4% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $46,963 per year, or $22.6 per hour.

Help Desk/Desktop Support Analyst

Appleton, WI • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$35 - $42/hr

Temporary

Posted 16 days ago

Job description

We are looking for an experienced Help Desk/Desktop Support Analyst to support end users and endpoint operations for a construction-focused organization in Appleton, Wisconsin. This contract opportunity with permanent potential is ideal for someone who combines strong technical troubleshooting skills with a service-oriented approach and hands-on experience managing Windows environments. The role will focus on device support, software deployment, patch management, and endpoint administration while contributing to ongoing initiatives that improve security, access controls, and overall desktop performance.
Responsibilities:
• Deliver day-to-day desktop and help desk support by diagnosing technical issues, resolving user requests, and ensuring a positive support experience.
• Administer and support Microsoft endpoint tools, including Intune, to manage devices, enforce policies, and maintain system health across the environment.
• Coordinate and execute software deployments through Intune, confirming successful installation and addressing issues that arise during rollout.
• Perform Windows patching activities, monitor update compliance, and assist with efforts to modernize and improve patch management processes.
• Support Active Directory administration tasks such as user access updates, device-related changes, and basic directory maintenance.
• Manage service requests and incident documentation within ServiceNow, keeping tickets current and communicating progress clearly to stakeholders.
• Maintain accurate device and asset records through inventory management practices, including endpoint cleanup and lifecycle tracking.
• Assist with endpoint privilege management initiatives by supporting approved software access workflows and helping enforce secure installation standards.• 5+ years of experience in help desk, desktop support, or endpoint support roles.
• Hands-on experience with Microsoft Intune, including device administration and software deployment.
• Strong knowledge of Windows desktop support, troubleshooting, and system patching practices.
• Experience working with Active Directory and core Microsoft support technologies.
• Familiarity with ServiceNow for ticket management, incident tracking, and service request handling.
• Understanding of endpoint privilege management concepts and controlled software installation processes.
• Working knowledge of inventory management and device administration in an enterprise environment.
• Excellent customer service and communication skills with the ability to support users effectively in a detail-oriented setting.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs