ZipRecruiter

Log In

2

Entry Level It Help Desk Jobs in Appleton, WI (NOW HIRING)

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Basic understanding of IT support principles and troubleshooting methodologies. * Experience providing technical support in a help desk, service desk, customer service, or call center environment ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Are you passionate about technology, solving problems, and helping people? We're looking for a customer-focused Service Desk Analyst to join a fast-paced, enterprise-level IT support team. In this ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Are you passionate about technology, solving problems, and helping people? We're looking for a customer-focused Service Desk Analyst to join a fast-paced, enterprise-level IT support team. In this ...

Robert Half

Help Desk/Desktop Support Analyst

De Pere, WI · On-site

$27.55 - $31.90/hr

We are looking for a Help Desk/Desktop Support Analyst to join a Contract assignment supporting a ... workplace technology upgrade. The ideal candidate brings strong Windows support experience, a ...

US Navy

Information Technology Professional

Manawa, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

M2 Logistics

IT Technician

Green Bay, WI · On-site

Description This is an exciting opportunity to help shape the M2 Technology organization while ... Operate in a hands-on technical role beyond entry-level, supporting client networks, servers, and ...

next page

Showing results 1-20

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Appleton, WI

Entry Level It Help Desk information

See Appleton, WI salary details

$12

$22

$33

How much do entry level it help desk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level it help desk in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What jobs pay $4000 a week without a degree?

Entry-level IT help desk roles typically do not pay $4,000 a week; however, higher-paying IT positions such as network administrators, cybersecurity analysts, or cloud engineers can reach that level with experience and certifications like CompTIA, Cisco, or AWS. These roles often require technical skills, problem-solving abilities, and sometimes specialized training but not necessarily a college degree.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

How to get entry-level help desk?

To get an entry-level help desk position, candidates should develop basic IT skills, such as troubleshooting hardware and software, and obtain relevant certifications like CompTIA A+. Gaining experience through internships or volunteering can also improve chances, along with strong communication skills and familiarity with ticketing systems. Entry-level roles typically require a high school diploma or equivalent and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What is the easiest entry-level IT job?

An entry-level IT help desk technician is often considered one of the easiest entry-level IT jobs, as it involves basic troubleshooting, customer support, and using common tools like ticketing systems. It typically requires good communication skills, basic knowledge of computer hardware and software, and sometimes a relevant certification such as CompTIA A+.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical support, and often require knowledge of operating systems and ticketing tools, making them suitable for those starting a career in IT.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Appleton, WI? The most popular types of It Help Desk jobs in Appleton, WI are:
What are popular job titles related to Entry Level It Help Desk jobs in Appleton, WI? For Entry Level It Help Desk jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Appleton, WI look for? The top searched job categories for Entry Level It Help Desk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Entry Level It Help Desk jobs? Cities near Appleton, WI with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Appleton, WI as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,985 per year, or $22.6 per hour.

IT Services Specialist (Green Bay, WI)

newcell

Green Bay, WI

Other

Posted 6 days ago

Job description

Job Summary:

The IT Services Specialist provides Level 1 Help Desk and technical support for customers by troubleshooting and resolving IT-related issues involving workstations, servers, networks, and cloud-based systems. Assist users via phone and help desk platforms, diagnose technical problems, install and configure hardware and software, and support employee onboarding activities. Maintain and support Microsoft Windows Server and workstation environments, Microsoft Office and Microsoft 365 applications, and remote monitoring tools. Utilize knowledge of endpoint security, antivirus solutions, email filtering, cloud storage, and Active Directory to ensure reliable system performance and user productivity.

Responsibilities & Duties:

  • Focus on alert enhancements for monitoring; partnering with the team
  • Resolving IT support requests via phone / helpdesk
    - Answering  questions regarding workstation/sever/networks 
    - Gathering and analyzing data to diagnose problems
    - Supporting onboarding process of new customer or existing customer new employees
    - Installing software and hardware as needed

Requirements:

    • Education:  Associates degree or work equivalent
    • Technical Experience: 
      • Experience with Microsoft Windows server operating and application systems
      • Experience with Microsoft workstation operating an application systems
      • Experience with Microsoft Office Suite and Microsoft Office 365 cloud environment
      • Familiarity with remote management and monitoring
      • Familiarity with endpoint detection and response and antivirus
      • Familiarity with email filtering solutions
      • Familiarity with cloud storage
  • Other:  Valid driver’s License required.

Apply