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It Help Desk Internship Jobs in Appleton, WI (NOW HIRING)

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Technical Skills * IT Help Desk & Service Desk Support * Windows 10/11 Troubleshooting * Microsoft 365 / Office 365 * Active Directory * ServiceNow * User Account Administration * Password Resets ...

New Cell

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization ... Coordinates with other Information Technology areas to resolve problems if necessary.

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Technical Skills * IT Help Desk & Service Desk Support * Windows 10/11 Troubleshooting * Microsoft 365 / Office 365 * Active Directory * ServiceNow * User Account Administration * Password Resets ...

Nsight

Help Desk Analyst I (Green Bay, WI)

Green Bay, WI · On-site

$20 - $27.25/hr

The Help Desk Analyst I responds to inquiries and requests for assistance with the organization ... Coordinates with other Information Technology areas to resolve problems if necessary.

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

... IT service management systems. * Experience with directory services and user account management. * Knowledge of email migrations, access requests, and application support. Key Skills * Help Desk ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Basic understanding of IT support principles and troubleshooting methodologies. * Experience providing technical support in a help desk, service desk, customer service, or call center environment ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Basic understanding of IT support principles and troubleshooting methodologies. * Experience providing technical support in a help desk, service desk, customer service, or call center environment ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ... SAP * Enterprise IT Infrastructure Why Join? * Gain experience supporting a large enterprise ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ... SAP * Enterprise IT Infrastructure Why Join? * Gain experience supporting a large enterprise ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

... helping customers capitalize on change and master the momentum of technology. We're building ... information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant ...

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All JobsIt Help Desk JobsIt Help Desk Internship JobsIt Help Desk Internship Jobs in Appleton, WI

It Help Desk Internship information

See Appleton, WI salary details

$9

$17

$25

How much do it help desk internship jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it help desk internship in Appleton, WI is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.75 per hour, depending on experience, location, and employer.

What is an IT help desk internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are some common challenges IT help desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What are the key skills and qualifications needed to thrive as an IT help desk intern?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

What are the most commonly searched types of It Help Desk jobs in Appleton, WI? The most popular types of It Help Desk jobs in Appleton, WI are:
What are popular job titles related to It Help Desk Internship jobs in Appleton, WI? For It Help Desk Internship jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching It Help Desk Internship jobs in Appleton, WI look for? The top searched job categories for It Help Desk Internship jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for It Help Desk Internship jobs? Cities near Appleton, WI with the most It Help Desk Internship job openings:
It Help Desk Internship jobs near you

Information Technology Intern

ACC Management Group, Inc

Oshkosh, WI • On-site

$13.75 - $18.50/hr

Part-time

Posted 8 days ago

Job description

Job Type
Part-time, Temporary, Internship
Description
ACC Management Group, Inc. is looking for a part-time Information Technology Intern to join our team this fall. This is a hands-on internship where you'll work directly with our Director of Information Technology and Information Technology Administrator, supporting the systems that keep our corporate office and managed communities across Wisconsin and Illinois running.
You'll troubleshoot help desk tickets, configure and deploy workstations, assist with network support, document technical processes, and contribute to active IT projects - real work with real impact, not busywork. If you're currently pursuing a degree in computer science, information technology, cybersecurity, or a related field and want to turn classroom knowledge into practical experience, this is a great place to start.
We offer flexible scheduling around your academic calendar and a supportive team that's invested in helping you grow.
Position Overview
To provide hands-on support to the Information Technology function of ACC Management Group and the properties under its management, assisting with day-to-day technical support, system maintenance, documentation, and active IT projects. This internship is designed to build practical experience by applying academic knowledge to real-world technical challenges under the direction of the Director of IT.
Who We Are
At ACC, our mission is simple: provide exceptional housing by building partnerships for successful living. That partnership starts within our own walls - with a team grounded in Teamwork, Accountability, Empowerment, Open Communication, and Flexibility.
We are committed to being a highly regarded property management company - and we know that starts with having the right people in the right seats. We don't just fill roles; we grow careers. Whether you're just starting out or bringing years of experience, ACC is a place where your energy, your voice, and your contributions matter.
If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength - we'd love to hear from you.
Essential Duties
Technical Support
  • Respond to and resolve help desk tickets for hardware, software, and network issues.
  • Assist employees with day-to-day IT problems by phone, remote access, or site visits, as needed.
  • Evaluate connectivity issues, equipment, and software, escalating complex issues as appropriate.

System Setup and Maintenance
  • Assist in configuring and deploying new workstations and setting up equipment for new users.
  • Install software updates and maintain operating systems to ensure security and functionality.
  • Install, test, and monitor software; modify configurations and utilities as directed.
  • Assist with computer repair and troubleshooting, virus protection, and Wi-Fi technology.

Network Administration
  • Provide basic network support and troubleshoot connectivity issues.
  • Assist with managing user access to network resources.
  • Assist with monitoring networking equipment, servers, and network availability.

Documentation
  • Create user-friendly guides and document technical processes and procedures.
  • Maintain accurate IT asset inventory, including hardware and software licenses.

Project Assistance
  • Support IT projects, software development tasks, and system upgrades.
  • Assist with the implementation and on-going support of new software and features.
  • Apply academic knowledge to real-world technical challenges under the direction of the supervisor.

Additional Duties
  1. Drive personal vehicle, as needed.
  2. Perform additional duties and/or projects, as required.

Knowledge, Skills & Abilities
  • Currently pursuing a degree in computer science, information technology, cybersecurity, or a related field.
  • Basic understanding of computer networks, operating systems, and core IT concepts.
  • Prior internship or help desk experience is beneficial but not required; a strong desire to learn and a positive attitude are essential.
  • Knowledge of, or ability to learn, Office 365 and other software programs.
  • Strong analytical and problem-solving abilities, including the capability to troubleshoot multiple issues.
  • Demonstrates excellent verbal and written communication skills.
  • Self-motivated with the ability to prioritize and possess efficient time management skills.
  • Maintain valid driver's license. Must be able to travel to different work locations, meetings, and training, as needed.
  • Flexibility with working hours around an academic schedule, including availability for later hours or weekends, as needed.
  • Goal-oriented and team player, with the ability to work independently once direction is provided.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others.
  • Maintain current knowledge of new systems, information, software, and upgrades.
  • Ability to physically stand, bend, squat, and lift equipment up to but not limited to 25 pounds when needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position, along with the qualifications one must possess to perform this job successfully. Management has the right at any time to assign or reassign duties and responsibilities as they see fit. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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