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It Help Desk Internship Jobs in Appleton, WI (NOW HIRING)

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

... helping customers capitalize on change and master the momentum of technology. We're building ... information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

... helping customers capitalize on change and master the momentum of technology. We're building ... information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant ...

TEKsystems

IT Site Support Specialist

Little Chute, WI

$20 - $35/hr

Experience providing Help Desk, Service Desk, or Technical Support in a professional environment ... Experience supporting enterprise IT environments. What We're Looking For We're looking for someone ...

New

TEKsystems

IT Site Support Specialist

Little Chute, WI

$20 - $35/hr

Experience providing Help Desk, Service Desk, or Technical Support in a professional environment ... Experience supporting enterprise IT environments. What We're Looking For We're looking for someone ...

New

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All JobsIt Help Desk JobsIt Help Desk Internship JobsIt Help Desk Internship Jobs in Appleton, WI

It Help Desk Internship information

See Appleton, WI salary details

$9

$17

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How much do it help desk internship jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it help desk internship in Appleton, WI is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.75 per hour, depending on experience, location, and employer.

What is an IT help desk internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are the key skills and qualifications needed to thrive as an IT help desk intern?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What are some common challenges IT help desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

Can I get into IT Help Desk Internship with no experience?

IT Help Desk internships often accept candidates with little to no prior experience, focusing instead on basic technical skills, strong communication, and a willingness to learn. Relevant knowledge of operating systems, troubleshooting, and customer service can improve chances, and some internships may require or prefer foundational certifications like CompTIA A+.

What are the most commonly searched types of It Help Desk jobs in Appleton, WI?

The most popular types of It Help Desk jobs in Appleton, WI are:

What are popular job titles related to It Help Desk Internship jobs in Appleton, WI?

For It Help Desk Internship jobs in Appleton, WI, the most frequently searched job titles are:

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The top searched job categories for It Help Desk Internship jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for It Help Desk Internship jobs?

Cities near Appleton, WI with the most It Help Desk Internship job openings:

It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,385 per year, or $17 per hour.

IT Manager - Healthcare Information Security & Technology Manager

Behavioral Health Clinic

De Pere, WI

$91K - $112K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 hours ago

Job description

Healthcare Information Security amp; Technology Manager

Employment Type: Full-Time
Reports To: Director of Operations

Position Summary

Behavioral Health Clinic (BHC) is seeking an experienced Information Technology amp; Information Security Manager to lead the organization's technology infrastructure, cybersecurity program, and healthcare information security strategy. This position is responsible for safeguarding BHC's information systems, electronic protected health information (ePHI), and technology assets while ensuring reliable, secure, and compliant IT operations across multiple clinic locations.

The IT amp; Information Security Manager serves as the organization's technology and cybersecurity leader, overseeing infrastructure, network security, HIPAA Security Rule compliance, risk management, disaster recovery, vendor oversight, and strategic technology initiatives. This role works closely with executive leadership, department managers, and third-party technology partners to build a secure technology environment that supports high-quality patient care while protecting sensitive healthcare information.

Duties and Responsibilities:
  • Assist the Director of Operations in developing and implementing the organization's technology roadmap.
  • Oversee all IT operations across multiple clinic locations, ensuring reliable and secure technology services.
  • Manage and maintain all computer systems, servers, networks, internet connectivity, phones, printers, and related technology infrastructure.
  • Coordinate cybersecurity initiatives with external IT vendors and managed service providers, including endpoint protection, vulnerability management, phishing prevention, and security awareness training.
  • Ensure compliance with HIPAA Security Rule requirements and other applicable healthcare technology regulations.
  • Oversee user account management, permissions, and identity access management across all technology platforms.
  • Manage electronic health record (EHR) systems and coordinate with vendors regarding upgrades, maintenance, integrations, and issue resolution.
  • Plan, coordinate, and execute technology projects including software implementations, hardware replacements, office expansions, and infrastructure improvements.
  • Maintain and support disaster recovery procedures and business continuity documentation related to information technology.
  • Monitor system performance, proactively identify risks, and implement solutions to minimize downtime.
  • Manage relationships with external IT vendors, software providers, telecommunications companies, and managed service providers.
  • Evaluate emerging technologies and recommend practical solutions that improve operational efficiency and end-user experience.
  • Develop and maintain IT policies, procedures, and documentation.
  • Oversee software licensing and technology asset management.
  • Assist with annual IT budgeting, technology purchasing, and technology lifecycle planning.
  • Oversee the daily operations of the IT department, including supervising IT staff, assigning and prioritizing work, conducting performance evaluations, providing coaching and mentoring, and ensuring the team delivers responsive, high-quality technology support and services.
  • Coordinate the work of IT vendors, contractors, and support personnel to ensure timely completion of technology initiatives.
  • Establish service level expectations and monitor help desk performance.
  • Support onboarding and offboarding processes by ensuring timely technology provisioning and deprovisioning.
  • Collaborate with department leaders to understand operational needs and recommend technology solutions.
  • Support technology needs for new clinic openings, office relocations, and organizational growth initiatives.
  • Maintain inventory of all technology assets across the organization.
  • Provide regular technology updates and project status reports to leadership.
  • Stay current on emerging technologies, cybersecurity threats, healthcare technology regulations, and industry best practices.
  • Perform other duties as assigned by the CEOs or Director of Operations.
Qualifications:
  • Three or more years of Healthcare IT experience strongly preferred.
  • Experience supporting multi-site organizations preferred.
  • Strong understanding of Google, Windows environments, networking, cloud technologies, cybersecurity, and endpoint management.
  • Experience with electronic health record (EHR) systems preferred.
  • Knowledge of HIPAA Security Rule requirements and healthcare compliance standards.
  • Experience managing IT vendors and technology contracts.
  • Strong project management and organizational skills.
  • Ability to prioritize multiple projects and respond effectively to changing business needs.
  • Excellent problem-solving and analytical skills.
  • Strong written and verbal communication skills.
  • Ability to explain technical concepts to non-technical staff.
  • High level of professionalism, integrity, and confidentiality.
  • Ability to lead teams while maintaining a customer-service mindset.
Education
  • Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or related field required.
  • Master's degree in Cybersecurity, Information Assurance, Information Systems, or Healthcare Administration preferred.
Certifications

One or more of the following certifications is strongly preferred. Candidates with multiple certifications are highly desirable.

  • Certified Information Systems Security Professional (CISSP)
  • Certified in Healthcare Privacy and Security (CHPS)

Additional certifications considered beneficial include:

  • HCISPP (Healthcare Information Security and Privacy Practitioner)
  • CISM (Certified Information Security Manager)
  • Security+
  • Microsoft Security Certifications
  • Google Professional Cloud Security Engineer
  • Azure Security Engineer Associate
Benefits:
  • Starting salary range: $80,000–$110,000 annually (based on experience and qualifications)
  • Comprehensive healthcare benefits, including Medical, Dental, Vision, Short-Term Disability (STD), Long-Term Disability (LTD), and Retirement Plan options
  • Supportive and collaborative team environment with opportunities for professional growth and career advancement
  • Paid Time Off (PTO) and paid holidays
  • Opportunity to lead and enhance technology initiatives across a growing multi-site behavioral health organization
*In accordance with legal requirements and company policies, successful candidates for this position will be required to complete the form I-9, Employment Eligibility Verification, as part of the BHC Onboarding Process*

Apply