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Entry Level Help Desk Jobs in Appleton, WI (NOW HIRING)

Buyer - MRO

Neenah, WI · On-site

$52K - $79K/yr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... This is an entry level role, where individuals will be trained to manage the procurement execution ...

B2B Sales Partner

Appleton, WI · On-site

$60K - $90K/yr

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... Utilize the business tools provided to you to help grow your clientele base, including our custom ...

Entry Level Help Desk information

See Appleton, WI salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level help desk in Appleton, WI is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Appleton, WI? The most popular types of Help Desk jobs in Appleton, WI are:
What are popular job titles related to Entry Level Help Desk jobs in Appleton, WI? For Entry Level Help Desk jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Appleton, WI look for? The top searched job categories for Entry Level Help Desk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Entry Level Help Desk jobs? Cities near Appleton, WI with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Appleton, WI as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,828 per year, or $22 per hour.
Buyer - MRO

$52K - $79K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.
When we invest in our people, we invest in building a better world.
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.
Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.
As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.
Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:
$52,800.00 - $79,200.00
Purpose Statement: This is an entry level role, where individuals will be trained to manage the procurement execution of assigned goods, commodities and/or services in accordance with the quality, delivery and pricing expectations as detailed in Purchasing SOP's and WI's.
Key Job Accountabilities:
  • Responsible for purchasing of materials in accordance with the guidelines set forth by Plexus management and the customer's contract in terms of AVL adherence, unit price, quality and delivery.
  • Makes tactical buying decisions with respect to the placement and management of all purchase orders.
    This process encompasses order placement, rescheduling and cancellations, as well as timely resolution of non conforming material, goods in discrepancies and invoice queries.
  • Minimize inventory while maintaining adequate material to meet production plans.
    Initiate appropriate corrective actions and escalation to avoid impacting the production schedule.
  • Collaboratively manage established procurement automation processes which includes optimizing, troubleshooting, and ensuring data integrity within our automation systems to support efficient and accurate purchasing.
    Includes tactical decision-making of when to leverage automation vs request exceptions in overall execution.

Education/Experience Qualifications:
  • Bachelor's Degree with 1 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications:
  • Strong analytical skills
  • Detail oriented
  • Strong written and verbal communication, interpersonal and problem solving skills
  • Strong Google Workspace or MS Office skills with advanced knowledge of Excel
  • General office equipment and materials

Physical Requirements:
  • Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:
  • Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.