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Intern Help Desk Jobs in Appleton, WI (NOW HIRING)

Intern - Talent Acquisition

Neenah, WI ยท On-site

$19 - $21/hr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... May require prolonged periods of sitting at a desk, using a computer, and other office equipment.

Intern Help Desk information

See Appleton, WI salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for intern help desk in Appleton, WI is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.75 per hour, depending on experience, location, and employer.

What does an Intern Help Desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

Am I screwed if I have no internships?

For an Intern Help Desk position, having prior internships can strengthen your application, but it is not always required. Employers often value relevant skills, certifications, and a willingness to learn, so gaining experience through volunteering, certifications, or self-study can also be beneficial. Entry-level roles typically focus on foundational knowledge and attitude toward learning rather than extensive experience.

What kinds of technical issues will I typically handle as an Intern Help Desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

Is 20 an hour good for an internship?

For an Intern Help Desk position, $20 an hour is above the federal minimum wage and can be considered competitive for entry-level IT internships, especially if it includes training or skill development. However, pay rates vary by location, industry, and company size, so it's important to compare with local standards and the internship's responsibilities. Internships often offer additional benefits like mentorship and experience that add value beyond hourly pay.

What does a service desk intern do?

A service desk intern assists with handling technical support requests, troubleshooting hardware and software issues, and providing customer service to users. They often use ticketing systems, learn about IT infrastructure, and gain experience in problem-solving and communication skills under supervision. The role typically involves working in a help desk environment and may require basic knowledge of operating systems and networking.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing help desk professionals to focus on more complex issues. However, AI tools complement rather than replace help desk roles, and human intervention remains essential for nuanced problem-solving and customer service. Help desk jobs require technical knowledge, communication skills, and familiarity with AI and ticketing systems.

What are the key skills and qualifications needed to thrive as an Intern Help Desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Appleton, WI? The most popular types of Help Desk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Intern Help Desk jobs? Cities near Appleton, WI with the most Intern Help Desk job openings:
Infographic showing various Intern Help Desk job openings in Appleton, WI as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,385 per year, or $17 per hour.
Intern - Talent Acquisition

Intern - Talent Acquisition

Plexus Corp.

Neenah, WI โ€ข On-site

$19 - $21/hr

Full-time, Internship

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.
When we invest in our people, we invest in building a better world.
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.
Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.
As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.
Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. This is an internship position (Non-Exempt Salary); the hourly range is stated below. The rate offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Hourly Rate:
$19 - $21/hr.
Purpose Statement: This Talent Acquisition Intern will support the talent acquisition team at the Global Headquarters in Neenah, WI. They will also gain and apply knowledge about Plexus' industry, infrastructure and business during the assignment in the talent acquisition area.
We are looking for a student that is interested in starting in July or early August 2026 and will continue during the school year working 20 hours a week. We are seeking a Dec 2026 or May 2027 graduate.
Key Job Accountabilities:
  • Work closely with and assist in providing administrative support to the HR team, handling daily tasks as well as assist in accomplishing long-term projects.
  • Schedule interviews and assist in coordinating any candidate travel accommodations.
  • Serve as a point of contact for candidates, ensuring timely follow ups and maintaining a professional and positive experience for candidates interviewing at Plexus.
  • Manage special projects as assigned and present Internship results to leadership.

Education/Experience Qualifications:
  • Student working toward a Bachelor's degree in Human Resources or related field for entire duration of internship.

Other Qualifications:
  • Excellent analytical, problem solving, and organizational skills
  • Strong attention to detail and communication skills are a must

Physical Requirements:
  • Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.