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Entry Level It Help Desk Jobs in Appleton, WI (NOW HIRING)

Community First Credit Union

IT Intern

Neenah, WI · On-site

$15.50 - $20.50/hr

The IT Intern position provides an entry level opportunity for students studying and interested in an Information Technology career. This role provides technical skills development and earn real ...

M2 Logistics

IT Technician

Green Bay, WI · On-site

Description This is an exciting opportunity to help shape the M2 Technology organization while ... Operate in a hands-on technical role beyond entry-level, supporting client networks, servers, and ...

TEKsystems

Service Desk Analyst

Menasha, WI · On-site

$20 - $26/hr

... helping customers capitalize on change and master the momentum of technology. We're building ... information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant ...

New

TEKsystems

Service Desk Analyst

Menasha, WI

$20 - $26/hr

... helping customers capitalize on change and master the momentum of technology. We're building ... information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant ...

SECURA Insurance

Service Desk Analyst

Neenah, WI · On-site

$20.75 - $28.25/hr

As an IT Service Desk Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and remote associates which may include users of ...

TEKsystems

Service Desk Analyst

Neenah, WI · On-site

$25 - $26/hr

We are seeking a customer-focused IT Support professional to join our client's Service Desk team. In this role, you will serve as the first point of contact for technical support, helping end users ...

TEKsystems

Service Desk Analyst

Neenah, WI · On-site

$25 - $26/hr

We are seeking a customer-focused IT Support professional to join our client's Service Desk team. In this role, you will serve as the first point of contact for technical support, helping end users ...

Plexus Corp.

Intern - Site IT (Summer 2027)

Neenah, WI · On-site

$23 - $25/hr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... Utilize strong problem solving skills to resolve service desk tickets and document the process ...

Plexus Corp.

Intern - Site IT (Summer 2027)

Neenah, WI · On-site

$23 - $25/hr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... Utilize strong problem solving skills to resolve service desk tickets and document the process ...

Impact Networking

IT Field Engineer

Appleton, WI · On-site

$60K - $75K/yr

That approach helped us grow from a small office technology company into a national managed ... Collaborate with the Service Desk and Operations teams to develop and execute client management and ...

Impact Networking LLC

IT Field Engineer

Appleton, WI · On-site

$60K - $75K/yr

That approach helped us grow from a small office technology company into a national managed ... Collaborate with the Service Desk and Operations teams to develop and execute client management and ...

Impact Networking

IT Field Engineer

Appleton, WI · On-site

The people who join Impact now will help define what comes next. Overview The IT Field Engineer ... Collaborate with the Service Desk and Operations teams to develop and execute client management and ...

TEKsystems

Service Analyst I

Menasha, WI · On-site

$18 - $27/hr

... Desk Technician who enjoys solving problems, helping others, and working with technology. In this ... Clearly communicate solutions and technical information to both technical and non-technical users

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Entry Level It Help Desk information

See Appleton, WI salary details

$12

$22

$32

How much do entry level it help desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level it help desk in Appleton, WI is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Appleton, WI?

The most popular types of It Help Desk jobs in Appleton, WI are:

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For Entry Level It Help Desk jobs in Appleton, WI, the most frequently searched job titles are:

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Cities near Appleton, WI with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $46,963 per year, or $22.6 per hour.

IT Systems Administrator

Green Bay, WI • On-site

Barry Wehmiller Group
See more jobs at Barry Wehmiller Groupexternal

Full-time

Posted 12 days ago

Key responsibilities

  • Support and maintain server operating systems, hardware, and related software on a day-to-day basis.

  • Troubleshoot application and operating system problems and document system configurations and procedures.

  • Install, configure, and decommission servers, and support administration of Exchange, Active Directory, and cloud environments.

Barry-Wehmiller rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

About Us:


 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


 

Job Description:

IT System Administrators are responsible for the implementation and technical support of Enterprise's server infrastructure. This includes but is not limited to the support of Windows Server OS, Microsoft Hyper-V, VMWare ESX, Office 365, Azure and storage systems. IT Systems Administrators will use tools such as vCenter, SolarWinds, Active Directory administration tools, and PowerShell to manage the environments. IT Systems Administrator Level I is an entry level position.

Principal Duties and Responsibilities (Essential Functions):

  • Responsible for the day-to-day support of server operating systems and related software and hardware.
  • Troubleshoots application and operating system problems.
  • Document system configurations, and operational procedures to ensure standardized operating procedures and processes.
  • Provides Level 2 support to the IT Service Desk team.
  • Responsible for administration and support of on-premises Exchange as well as Exchange Online tenant including configuring mailbox access.
  • Work with other IT team members to address resolve/acknowledge alerts generated by monitoring tools such as SolarWinds.
  • Installs, configures, and decommissions servers following Server Lifecycle Provisioning processes. Schedules Server OS refreshes and upgrades.
  • Support and maintain Windows and Azure Active Directory environments
  • Evaluate system specifications and requirements to ensure hardware and software compatibility and security standards.
  • Work with the network team to support and troubleshoot networking site related issues
  • Work with security team to identify and resolve security vulnerabilities reported by security tools managed and maintained by the IT Security team.
  • Other duties as assigned

Job Specifications:

  • Critical thinking and decision-making skills are required.
  • Excellent written and oral communications skills required
  • Proficient in Windows Server and hypervisor technologies.
  • Proficient in Windows and Azure Active Directory
  • Knowledge of cloud technologies such as Azure and/or AWS
  • Knowledge of TCP/IP, DNS, DHCP and other networking concepts
  • Ability to work independently

Required Education and Experience:

  • 1-3yrs of Experience
  • Associate in Computer Science, Information Technology, or related field preferred.

Supervisory/Responsibility:

  • Reports to the Converting & Paper Platform Infrastructure Leader

Work Environment:

This is an office position associated with a manufacturing facility. Although the employee may spend a portion of his/her time in the office area, the employee's essential job duties may also require the employee to spend a portion of his/her time in the manufacturing area. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in the manufacturing area.

Position Type:

This is a regular, full-time position with the understanding that a regular workweek will require extended days and hours as needed to meet business needs.

Travel:

Occasional domestic travel may be required for this position.

Physical Demands:

The physical demands described here are representative of thoseperformed in the job duties.The employeesits at a desk and uses a computer for prolonged periods of time.Performing the role frequentlyuses close vision,speech, hearing, anddexterityto operate office equipment.The employee must occasionally liftand/or move up to 15 pounds.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It's not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. This job description is subject to change at any time.

#LI-AL1


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


Company:

BW Corporate US

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