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Help Desk Jobs in Delavan, WI (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Beloit, WI · On-site

$24.74 - $28.64/hr

We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who ...

New

City of Beloit, WI

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

Equal Opportunity Employer Please click here for a summary of benefits 01 Do you have one to three years experience of related IT help desk or service desk experience? * Yes * No 02 Do you have a ...

City of Beloit

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

... p desk or service desk experience is preferred. 6. Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI

This includes documenting incident tickets within the service desk application, initial triage and remediation of reported issues, and escalation to higher-level support as needed. This support can ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI

This includes documenting incident tickets within the service desk application, initial triage and remediation of reported issues, and escalation to higher-level support as needed. This support can ...

Walbec Group

IT Help Desk Analyst 1

Waukesha, WI · On-site

This includes documenting incident tickets within the service desk application, initial triage and remediation of reported issues, and escalation to higher-level support as needed. This support can ...

TEKsystems

Service Desk Analyst

Beloit, WI · Hybrid

$19 - $21/hr

Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...

HR Green

Service Desk Administrator

Mchenry, IL · On-site

$54K - $81K/yr

Help remote employees troubleshoot home office setups, including docking stations and Citrix ... desk or IT support role * Working knowledge of Windows 11 and Microsoft 365 applications

LeadingIT

Helpdesk Technician - Tier 1

Woodstock, IL · On-site

$40K - $50K/yr

Proven experience as a help desk technician or other customer support role * Good understanding of computer systems, mobile devices, and other tech products * Ability to diagnose and resolve basic ...

LeadingIT

Level 1 Helpdesk Technician

Woodstock, IL · On-site

$40K - $50K/yr

Proven experience as a help desk technician or other customer support role * Good understanding of computer systems, mobile devices, and other tech products * Ability to diagnose and resolve basic ...

Pure Barre

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! Position: Front Desk Sales Associate The purpose of the Front Desk ...

Pure Barre Delafield

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Front Desk Sales Associate is to assist ...

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Help Desk information

See Delavan, WI salary details

$11

$20

$30

How much do help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk in Delavan, WI is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are popular job titles related to Help Desk jobs in Delavan, WI?

For Help Desk jobs in Delavan, WI, the most frequently searched job titles are:

What cities near Delavan, WI are hiring for Help Desk jobs?

Cities near Delavan, WI with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Delavan, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Beloit, WI • On-site

$24.74 - $28.64/hr

Temporary

Posted 2 days ago

New

Job description

We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies.
Responsibilities:
• Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner.
• Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices.
• Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup.
• Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime.
• Manage incoming service desk requests, document work performed, and provide updates through the ticketing process.
• Administer basic user account and access tasks within Active Directory as part of end-user support activities.
• Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns.
• Maintain organized workstation standards and ensure devices are properly configured for business use.• 5+ years of experience in help desk, desktop support, or a similar end-user support role.
• Practical experience supporting Microsoft Windows 10 and other Microsoft desktop environments.
• Working knowledge of Active Directory for user account and access-related support tasks.
• Ability to troubleshoot desktop hardware, software, and peripheral issues with minimal supervision.
• Experience handling service desk tickets and managing multiple support requests effectively.
• Familiarity with Microsoft Office 365 support and common end-user application issues.
• Hands-on experience with PC setup, desktop imaging, and workstation deployment.
• Strong communication skills and a customer-focused approach to on-site technical support.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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