ZipRecruiter

Log In

1

Help Desk Jobs in Delavan, WI (NOW HIRING)

Diamond Assets

IT Support Specialist II

Milton, WI · On-site

Own and maintain the IT knowledge base, documentation standards, and administer the IT Help Desk Ticketing System (queue health, categorization, SLA adherence). * Lead small-to-medium projects and ...

Diamond Assets

IT Support Specialist II

Milton, WI · On-site

Own and maintain the IT knowledge base, documentation standards, and administer the IT Help Desk Ticketing System (queue health, categorization, SLA adherence). * Lead small-to-medium projects and ...

LeadingIT

Systems Administrator

Woodstock, IL · On-site

$60 - $80/hr

Proven experience as a help desk technician or other customer support role* Good understanding of computer systems, mobile devices, and other tech products* Ability to diagnose and resolve basic ...

LeadingIT

Systems Administrator

Woodstock, IL · On-site

Proven experience as a help desk technician or other customer support role * Good understanding of computer systems, mobile devices, and other tech products * Ability to diagnose and resolve basic ...

LeadingIT

Network Administrator

Woodstock, IL · On-site

Proven experience as a help desk technician or other customer support role * Good understanding of computer systems, mobile devices, and other tech products * Ability to diagnose and resolve basic ...

LeadingIT

Network Administrator

Woodstock, IL · On-site

$60 - $80/hr

Proven experience as a help desk technician or other customer support role* Good understanding of computer systems, mobile devices, and other tech products* Ability to diagnose and resolve basic ...

Diamond Assets

IT Support Specialist II

Milton, WI · On-site

Own and maintain the IT knowledge base, documentation standards, and administer the IT Help Desk Ticketing System (queue health, categorization, SLA adherence). * Lead small-to-medium projects and ...

Marcus Corp

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Supervisor at the WELL Spa ...

New

Marcus Hotels

Spa Reception Supervisor

Lake Geneva, WI

$16.25 - $21.25/hr

We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Supervisor at the WELL Spa ...

Marcus Hotels

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Supervisor at the WELL Spa ...

U.S. Navy

IT Support Specialist

Hebron, IL · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Capron, IL · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Jefferson, WI · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

previous page

Showing results 41-60

All JobsHelp Desk JobsHelp Desk Jobs in Delavan, WI

Help Desk information

See Delavan, WI salary details

$11

$20

$30

How much do help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk in Delavan, WI is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are popular job titles related to Help Desk jobs in Delavan, WI?

For Help Desk jobs in Delavan, WI, the most frequently searched job titles are:

What cities near Delavan, WI are hiring for Help Desk jobs?

Cities near Delavan, WI with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Delavan, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Business System Support Analyst

Fort Atkinson Area Chamber of Commerce

Fort Atkinson, WI • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Key responsibilities

  • Maintain and support all assigned applications accurately and efficiently.

  • Analyze current business processes, identify issues, and prepare plans to improve system efficiency, accuracy, and security.

  • Collaborate with stakeholders, developers, and project managers to design, develop, test, and implement system changes and enhancements.

Job description

  • Maintain and support all assigned applications accurately and efficiently.
  • Analyze current business processes and make recommendations for improvement to company efficiency, accuracy, cost, security, and liability.
  • Work directly with department managers and system users to identify current issues, prepare and document plans to remedy the issues and coordinate/participate in the implementation of the plans.
  • Interact with stakeholders to manage and maintain strategic vision(s) for systems and prioritize the execution of approved initiatives.
  • Collaborate with internal and external developers to effectively design, develop, test, and implement system changes and enhancements.
  • Work with the Project Manager to define project requirements by identifying project milestones, phases, and elements, and establishing the project budget.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Provide references and training for users by writing and maintaining user documentation and providing help desk support.
  • Develop and maintain Standard Operating Procedures related to business systems.
  • Work across the organization to research and answer complex questions including cost of ownership assessment related to enterprise business systems, data architecture design, and efficient/inefficient process and data redundancies.
  • Create and present system status reports to the executive team as requested.
  • Accept special projects willingly and complete them promptly.

Minimum Qualifications:

Education: Bachelor’s degree in computer science or related field.

Experience or Training: 2 years of experience supporting a process manufacturing environment. Must have excellent organizational and communication skills as well as hardware/software technical ability.

Licenses/Certificates (or experience): SQL, Microsoft Office365 Suite, SharePoint; Microsoft CRM/Dynamics or SalesForce, Sage X3 or other ERP Systems, IBM Cognos Analytics, Microsoft PowerBI, Ignition or other SCADA platform, and Document Management systems

Physical Requirements:

An individual must meet the mental and physical requirements described here to successfully perform this position's essential functions.

Manual dexterity to operate all office equipment efficiently; Visual dexterity to operate all office equipment efficiently; Walking; Bending; Standing; Sitting; Exposure to cold, hot, damp, and noisy environments; Lifting to 40 lbs. Most of the work for this position is performed in an office environment, however, there may be exposure to production areas requiring the use of PPE, uniform or protective clothing, and safety equipment.

Description

Position Summary:

Determines operational objectives by identifying stakeholders, studying business functions, gathering information, and evaluating output requirements and formats. Analyzing system requirements; defining requirements, acceptance criteria and test plans; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improve systems by studying current practices and designing modifications. Recommends controls by identifying problems and writing improved procedures. Understand and follow company data security standards.

Salary & Benefits

Benefits Package:

We offer excellent compensation and benefit packages:

  • Medical Insurance with a Health Reimbursement Account
  • Dental, Vision, Prescription, and Life Insurance
  • Flexible Spending Account
  • Company Paid Short Term Disability/Sick Pay
  • Long Term Disability available
  • 11 Paid Holidays
  • 401K with a 100% Employer Match on 5.5% of eligible earnings
  • Professional Development Including Tuition Reimbursement & more!
#J-18808-Ljbffr

Apply