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Help Desk Jobs in Delavan, WI (NOW HIRING)

LeadingIT

Systems Administrator

Woodstock, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience as a help desk technician or other customer support role * Good understanding of computer systems, mobile devices, and other tech products * Ability to diagnose and resolve basic ...

LeadingIT

Network Administrator

Woodstock, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience as a help desk technician or other customer support role * Good understanding of computer systems, mobile devices, and other tech products * Ability to diagnose and resolve basic ...

Grand Geneva Resort and Spa

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Supervisor at the WELL Spa ...

U.S. Navy

IT Support Specialist

Genoa City, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Candlewick Lake, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Williams Bay, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Janesville, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Walworth, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Spring Valley, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Harvard, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Sullivan, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Elkhorn, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Clinton, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Hebron, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

South Beloit, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ringwood, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Woodstock, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Union, IL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Showing results 41-60

All JobsHelp Desk JobsHelp Desk Jobs in Delavan, WI

Help Desk information

See Delavan, WI salary details

$11

$20

$30

How much do help desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for help desk in Delavan, WI is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs

What are popular job titles related to Help Desk jobs in Delavan, WI?

For Help Desk jobs in Delavan, WI, the most frequently searched job titles are:

What cities near Delavan, WI are hiring for Help Desk jobs?

Cities near Delavan, WI with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Delavan, WI as of August 2026, with employment types broken down into 5% Internship, 64% Full Time, 26% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Systems Administrator

LeadingIT

Woodstock, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Systems Administrator

What this role will entail:

Are you a perfectionist who enjoys following directions? Do you need variety and change to keep from getting bored? Do you agonize over details and making sure all your work is perfect? Do you enjoy solving problems? Are you a team player whose first question is “How can I help you?” Do you enjoy juggling multiple tasks?

Accountabilities:

  • Solve uncommon issues that have been escalated
  • Perform remote network and server troubleshooting
  • Learn and integrate new security technologies
  • Determine the best solution based on the issue and details provided by customers
  • Handle project implementation from start to finish
  • Record notes regarding the issue and troubleshooting taken
  • Create and maintain documentation
  • Follow-up and update customer with status and information
  • Handle weekend on-call rotation/coverage

Indicators that this will be the role for you:

  • Proven experience as a help desk technician or other customer support role
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Passionate (and patient) about problem solving and customer service.
  • Diligent with note taking, following process, and documentation.
  • Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
  • Experience in Office 365/Azure/Cloud environments
  • Extensive Automate Experience

More about us:

At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.

Our core values are not posters on the wall. They are who we are.

Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.

If these values describe how you show up in your work and with your clients, you will fit right in here.

Our all-inclusive total compensation and benefits package for this role includes:

  • Salary is based on your experience, drive and the value you can bring our company; and is in the range of $60,000 to $70,000
  • Ascension plan if applicable
  • We provide 100% company paid health, dental, life, and vision benefits – value of $4,500 to $14,000/year
  • We match 5% of your contributions to Guideline 401k – value of 5% of salary.
  • Open Door PTO Policy
  • Company provided gear (notebook + softphone) as well as company clothing.

Our hiring process:

  • Submit your application
  • If we like what we see, we will reach out to schedule a video interview

Additional Perks:

We’re building a company where success is shared. LeadingIT has committed to distributing $5 million in profit back to our team over the next 10 years—on top of fully paid benefits, unlimited PTO, and a people-first culture. We are building something that changes lives.

For a more in depth look at our jobs/benefits/hiring timeline check out www.goleadingit.com/careers


Requirements:
  • CompTIA A+ Certification
  • CompTIA Net+ Certification
  • CompTIA Sec+ Certification
  • 3+ years of IT MSP experience
  • Experience in Office 365/Azure/Cloud environments
  • Extensive Automate Experience