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No Experience Help Desk Technician Jobs in Appleton, WI

City of Neenah

Help Desk / Computer Technician

Neenah, WI · On-site

$50.60K - $72.33K/yr

The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for ... experience preferred Valid Driver's License Wage/Hours Full Pay Range: $25.95 -$37.09 with an ...

City of Appleton

Help Desk Analyst

Appleton, WI · On-site

$24.07 - $33.70/hr

Enters and tracks calls for support into the help desk software. Assists in producing and ... experience in troubleshooting/analyzing computer problems, or any equivalent combination of ...

City of Appleton, WI

Help Desk Analyst

Appleton, WI · On-site

$24.07 - $33.70/hr

... help desk software. • Assists in producing and maintaining procedural documentation. • ... experience in troubleshooting/analyzing computer problems, or any equivalent combination of ...

Revel IT

Field Technician | 1057222

Neenah, WI

$20 - $27.25/hr

Role is primarily desktop support technician, not help desk. Must have Soft Skills : * Strong ... Flexibility: No specific radiology experience required. Job Responsibilities and Environment

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How much do no experience help desk technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for no experience help desk technician in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What is a No Experience Help Desk Technician job?

A No Experience Help Desk Technician job is an entry-level IT support role that doesn't require prior professional experience. In this position, you'll assist users with technical issues, troubleshoot hardware and software problems, and provide basic customer support. Employers typically seek candidates with strong communication skills, a willingness to learn, and a foundational understanding of computers. Some companies may prefer certifications like CompTIA A+, but many provide on-the-job training. This role is a great starting point for building a career in IT.

What are the key skills and qualifications needed to thrive in the No Experience Help Desk Technician position, and why are they important?

To thrive as a No Experience Help Desk Technician, you need a basic understanding of computer systems, strong problem-solving skills, and at least a high school diploma or equivalent. Familiarity with common operating systems, help desk ticketing software, or attaining entry-level IT certifications like CompTIA IT Fundamentals or A+ can be beneficial. Effective communication, patience, and a customer-service mindset will help you excel when supporting users with varied technical backgrounds. These skills are critical for quickly troubleshooting issues while providing positive interactions and building your foundation in IT.

What kind of career growth can I expect as a No Experience Help Desk Technician?

Starting as a No Experience Help Desk Technician gives you an excellent entry point into the IT field, with many opportunities for advancement as you gain experience and develop new skills. Many technicians move up to roles such as Senior Help Desk Technician, IT Support Specialist, or even into network administration or cybersecurity after gaining hands-on experience and additional certifications. The role also exposes you to different technical areas and business processes, helping you discover your long-term interests. Employers often provide training and encourage professional development, so your career path can progress quickly with ambition and dedication.
More about No Experience Help Desk Technician jobs
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What cities near Appleton, WI are hiring for No Experience Help Desk Technician jobs? Cities near Appleton, WI with the most No Experience Help Desk Technician job openings:
No Experience Help Desk Technician jobs near you
Help Desk / Computer Technician

Help Desk / Computer Technician

City of Neenah

Neenah, WI • On-site

$50.60K - $72.33K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

City of Neenah Mission: "We strengthen our community by building on the past, owning the present, and stewarding the future together." City of Neenah Core Values: Pursue Growth-Individual development positively influences the community. Encourage Innovation-Anticipate change. Embrace creativity and inspire ideas

Cultivate Collaborative Relationships-Succeed by fostering mutual respect as we grow and work together. Engage with Our Community-Acknowledge people. Hear people.

Include people. Position Overview: The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user departments to configure and troubleshoot software and hardware. The work is performed under the direction of the Information Systems Director.

Responsibilities Provides technical support across departments; escalates issues as needed Installs, configures, and maintains end-user hardware and software Manages inventory of devices, cables, and technology supplies Develops knowledge base articles and end-user training materials Assists with user accounts, environments, and network security access Supports VoIP systems and mobile device management Assists with staff training on applications and cybersecurity practices Supports security tools, monitoring, and issue resolution Assists with network connectivity, infrastructure, and troubleshooting (wired, fiber, wireless) Cross-trains with team members to ensure coverage Documents procedures and trains users on systems and processes Maintains technical knowledge through ongoing training Available for after-hours support and adheres to attendance expectations Locate the Job Description for further detail at: https://www.governmentjobs.com/careers/neenahwi/classspecs Requirements Associate's degree in Computer Science, Management Information Systems, or related field 2 years professional information systems experience preferred Valid Driver's License Wage/Hours Full Pay Range: $25.95 -$37.09 with an expected hiring range of $25.95-$31.02 ($50,602.50-$60,489.00) depending on qualifications. The City of Neenah offers a comprehensive benefits package, including: Health, dental, and life insurance. Participation in the Wisconsin Retirement System (WRS)

Paid holidays, sick leave, and vacation. Application Process: Interested candidates should submit an online application and resume as soon as possible. Position will remain open until filled, so candidates are encouraged to submit their application materials as soon as possible.

The City of Neenah is committed to providing everyone with fair and equal treatment. If you share this same desire, are seeking a meaningful career in public service, and want the opportunity to make a difference in your community, we invite you to consider a career with us. We are committed to the principles of equity and inclusion and actively seek and encourage applications from persons with diverse backgrounds, experiences, and ideas.

The City of Neenah is an Equal Opportunity Employer.

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