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No Experience Help Desk Technician Jobs in Kenosha, WI

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI

The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and ... Experience with Active Directory, MDM systems, and networking protocols preferred * Must be able to ...

Next Play Jobs

IT Help Desk Support

Libertyville, IL · On-site

$65K - $75K/yr

You'll play a key role in help desk support, endpoint management, onboarding/offboarding, and ... No prior management experience required Why Join? * Opportunity to make a direct impact within a ...

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Yaskawa Electric America

IT Help Desk Intern

Waukegan, IL

$14.25 - $19/hr

Our overall goal is to provide students with various real and exciting projects to work on, as nothing beats true field experience. Yaskawa America, Inc. is currently looking for an IT Help Desk ...

Yaskawa

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Our overall goal is to provide students with various real and exciting projects to work on, as nothing beats true field experience. Yaskawa America, Inc. is currently looking for an IT Help Desk ...

Yaskawa Drives & Motion

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Our overall goal is to provide students with various real and exciting projects to work on, as nothing beats true field experience. Yaskawa America, Inc. is currently looking for an IT Help Desk ...

krg technology inc

"Desk side Engineer"

Racine, WI · On-site

... with Lead Technician(LT) to align installer team capabilities with installation schedule v Works ... Key Technical Skills v Familiar with Microsoft Office Suite v Very Experienced with Microsoft Excel ...

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No Experience Help Desk Technician information

See Kenosha, WI salary details

$12

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How much do no experience help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience help desk technician in Kenosha, WI is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What is a No Experience Help Desk Technician job?

A No Experience Help Desk Technician job is an entry-level IT support role that doesn't require prior professional experience. In this position, you'll assist users with technical issues, troubleshoot hardware and software problems, and provide basic customer support. Employers typically seek candidates with strong communication skills, a willingness to learn, and a foundational understanding of computers. Some companies may prefer certifications like CompTIA A+, but many provide on-the-job training. This role is a great starting point for building a career in IT.

What are the key skills and qualifications needed to thrive in the No Experience Help Desk Technician position, and why are they important?

To thrive as a No Experience Help Desk Technician, you need a basic understanding of computer systems, strong problem-solving skills, and at least a high school diploma or equivalent. Familiarity with common operating systems, help desk ticketing software, or attaining entry-level IT certifications like CompTIA IT Fundamentals or A+ can be beneficial. Effective communication, patience, and a customer-service mindset will help you excel when supporting users with varied technical backgrounds. These skills are critical for quickly troubleshooting issues while providing positive interactions and building your foundation in IT.

What kind of career growth can I expect as a No Experience Help Desk Technician?

Starting as a No Experience Help Desk Technician gives you an excellent entry point into the IT field, with many opportunities for advancement as you gain experience and develop new skills. Many technicians move up to roles such as Senior Help Desk Technician, IT Support Specialist, or even into network administration or cybersecurity after gaining hands-on experience and additional certifications. The role also exposes you to different technical areas and business processes, helping you discover your long-term interests. Employers often provide training and encourage professional development, so your career path can progress quickly with ambition and dedication.
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No Experience Help Desk Technician jobs near you
Printer Technician/Help Desk Support

Printer Technician/Help Desk Support

Managed Staffing

Racine, WI • On-site

$23 - $25/hr

Contractor

Posted 9 days ago

Job description

Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I)


Work Site Address: 3801 Spring Street, Racine, WI 53405
Work Type: W-2 Contract | Onsite
Schedule: Monday to Friday | 8:00 AM – 5:00 PM | 1-hour lunch
Hours/Week: 40
Travel Required: Yes (up to 30%) between hospital campuses and clinics using personal vehicle
 

Position Overview:

Ricoh is seeking a customer-service-focused IT Help Desk Support & Printer Technician to support the daily operations of printer and device support at Ascension hospital campuses. This is a field-based role requiring regular travel between multiple sites within Racine, WI, and frequent walking within large hospital environments.

The ideal candidate is a self-starter with excellent customer service skills, hands-on printer troubleshooting ability, and knowledge of device support tools and HP-certified equipment.

Key Responsibilities:

  • Provide daily support for site-specific network and workstation printers.

  • Serve as the first responder for minor printer issues (e.g., paper jams, toner replacement).

  • Deliver toner and printer supplies using a flat cart or dolly as needed.

  • Conduct printer assessments and basic troubleshooting after training.

  • Respond promptly and professionally to customer support requests; escalate when necessary.

  • Maintain inventory of onsite hardware, hot swap units, and consumables.

  • Log service calls, maintenance activities, and meter reads using TRAC Solution.

  • Keep the customer informed throughout the service process.

  • Coordinate with the Printer Fleet Manager or Integrated Account Manager regarding fleet performance.

  • Assist with printer procurement when needed.

Qualifications:

  • High School Diploma or equivalent required.

  • HP Certifications – REQUIRED.

  • Valid Driver’s License and reliable personal vehicle – REQUIRED (travel reimbursed as per company policy).

  • Experience in IT Help Desk Support or Technical Printer Support is preferred.

  • Strong working knowledge of networked printers, common troubleshooting tools, and ticketing platforms.

  • Ability to lift up to 20 lbs. and walk extensively throughout the day.

  • Excellent documentation and communication skills.

Preferred Experience:

  • Previous support experience in healthcare or large-scale enterprise environments.

  • Familiarity with printer fleet tools and databases.

  • Experience using TRAC Solution or similar service management software.

  • Understanding of printer connectivity (USB, Ethernet, wireless) and minor hardware repair.