ZipRecruiter

Log In

1

It Helpdesk Jobs in Kenosha, WI (NOW HIRING)

Yaskawa Electric America

IT Help Desk Intern

Waukegan, IL

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

Yaskawa

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

Yaskawa Drives & Motion

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

Next Play Jobs

IT Help Desk Support

Libertyville, IL · On-site

$65K - $75K/yr

Provide day-to-day IT support for end users across multiple locations * Manage and resolve help desk tickets in a timely manner * Support and maintain tools such as Google Workspace, Freshservice ...

New

UCC Environmental

Intern IT (31562)

Libertyville, IL · On-site

$21.50/hr

The focus of the position will be to provide IT Help Desk support to end users, needed completion to outstanding IT projects, and attain valuable skills working with staff in different technologies ...

AFX Inc

IT Analyst

Waukegan, IL · On-site

$68K - $85K/yr

Description: IT Systems & Support Administrator AFX is seeking an IT Systems & Support ... Primary Responsibilities • Serve as the primary helpdesk resource for end-user technical issues ...

Trova

IT Manager

Buffalo Grove, IL

$130K - $150K/yr

Mentor and support the internal helpdesk and IT support staff * Participate in long-term planning for IT investments, upgrades, and system lifecycle management Requirements: * Bachelor's degree in ...

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Help Desk personnel. DoD Approved 8570 Baseline Certification: Category IAT Level II Computing ...

Saxon Global

IT Compliance

Lake Forest, IL · On-site

$93.10K - $93.60K/yr

... enhanced IT consulting, and engineering solution services from past 16 years. Saxon global ... services to help organizations across industry verticals such as Financial Services, Retail ...

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Help Desk personnel. DoD Approved 8570 Baseline Certification: Category IAT Level II Computing ...

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Help Desk personnel. DoD Approved 8570 Baseline Certification: Category IAT Level II Computing ...

Abbott

IT Specialist

Waukegan, IL

$61.30K - $122.70K/yr

The Opportunity We are seeking an IT Specialist to support project planning and execution within a ... Help ensure vendors comply with required processes, documentation, and training * Ensure compliance ...

New

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Help Desk personnel. DoD Approved 8570 Baseline Certification: Category IAT Level II Computing ...

next page

Showing results 1-20

People also search for

All JobsIt Helpdesk JobsIt Helpdesk Jobs in Kenosha, WI

It Helpdesk information

See Kenosha, WI salary details

$12

$22

$32

How much do it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for it helpdesk in Kenosha, WI is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk professional, and why are they important?

To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.

What are some typical challenges faced by IT Helpdesk professionals, and how can they be managed effectively?

IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.

What are IT Helpdesk professionals?

IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.

What is the difference between It Helpdesk vs Technical Support Specialist?

AspectIt HelpdeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (optional)
Work EnvironmentHelpdesk ticketing systems, remote support, on-siteCustomer sites, remote, or call centers
Industry UsageIT departments, MSPs, corporate supportIT companies, tech vendors, corporate support

Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.

What are the most commonly searched types of It Helpdesk jobs in Kenosha, WI? The most popular types of It Helpdesk jobs in Kenosha, WI are:
What are popular job titles related to It Helpdesk jobs in Kenosha, WI? For It Helpdesk jobs in Kenosha, WI, the most frequently searched job titles are:
What job categories do people searching It Helpdesk jobs in Kenosha, WI look for? The top searched job categories for It Helpdesk jobs in Kenosha, WI are:
What cities near Kenosha, WI are hiring for It Helpdesk jobs? Cities near Kenosha, WI with the most It Helpdesk job openings:
It Helpdesk jobs near you
Infographic showing various It Helpdesk job openings in Kenosha, WI as of May 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $46,669 per year, or $22.4 per hour.
Junior IT Consultant / IT Helpdesk Support

Junior IT Consultant / IT Helpdesk Support

Vicinitech, Inc

Antioch, IL • Remote

Full-time

Posted 23 days ago

Job description

Company Description

An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.

Job Description

We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.  

Qualifications

Individual Expectations:

         Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.

         Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email.  Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.

         Must have desire to learn new skills for growth potential within the firm.

         Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours.  After hours/remote work requires high-speed internet.

Technical Skills Qualifications:

         Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.

         A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.

Additional Information

Minimum Education Required: Full or partial certifications in a technical, computer related field.

Years of Experience Required: Must have 3-5 years of current PC and general IT.   Small business consulting experience highly favored.

Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas.  Must have reliable transportation and live within 50 miles from corporate office. 

Salary/Hours: Competitive compensation with benefits.  After-hours and weekend project/helpdesk work as needed.

To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.

Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.

All your information will be kept confidential according to EEO guidelines.

Apply