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It Helpdesk Jobs in Sheboygan, WI (NOW HIRING)

Hshs

IT Support Technician

Sheboygan, WI · On-site

$23.15 - $34.73/hr

The IT Support Technician resolves issues while referring more complex problems to Support ... These tools may help our recruiting team organize applications, search for resumes, identify ...

Rehlko, LLC

Manager - IT, Global Network

Kohler, WI · On-site

$129.15K - $165K/yr

... help people and communities thrive in the moments that matter. At Rehlko, our team members are the ... A safe and inclusive workplace Why You Will Love this Job Role Overview The Global IT Network ...

Rehlko, LLC

Manager - IT, Global Network

Kohler, WI · Hybrid

$129.15K - $165K/yr

... help people and communities thrive in the moments that matter. At Rehlko, our team members are the ... A safe and inclusive workplace Why You Will Love this Job Role Overview The Global IT Network ...

Rehlko, LLC

Manager - IT, Global Network

Kohler, WI · Hybrid

$129.15K - $165K/yr

... help people and communities thrive in the moments that matter. At Rehlko, our team members are the ... A safe and inclusive workplace Why You Will Love this Job Role Overview The Global IT Network ...

Courser

Project Engineer II

Sheboygan Falls, WI · On-site

... and helping clients with ongoing maintenance or future upgrades. Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related field. · Preferred 3-5 years of ...

E Tech Group

Senior Controls Engineer

Port Washington, WI · On-site

$91.60K - $120.90K/yr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... Our national scale allows us to help our clients develop and implement standardized solutions at ...

E Tech Group

BMS Site Lead

Port Washington, WI · On-site

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... Our national and global scale allows us to help our clients develop and implement standardized ...

E Tech Group

BMS Site Lead

Port Washington, WI

$41.50K - $53.80K/yr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... Our national and global scale allows us to help our clients develop and implement standardized ...

E Tech Group

Senior Controls Engineer

Port Washington, WI

$91.60K - $120.90K/yr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... to help our clients develop and implement standardized solutions at any of their facilities ...

E Tech Group

Senior Controls Engineer

Port Washington, WI · On-site

$91.60K - $120.90K/yr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... Our national scale allows us to help our clients develop and implement standardized solutions at ...

E Tech Group

BMS Site Lead

Port Washington, WI

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... to help our clients develop and implement standardized solutions at any of their facilities ...

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It Helpdesk information

See Sheboygan, WI salary details

$12

$23

$33

How much do it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for it helpdesk in Sheboygan, WI is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk professional, and why are they important?

To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.

What are some typical challenges faced by IT Helpdesk professionals, and how can they be managed effectively?

IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.

What are IT Helpdesk professionals?

IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.

What is the difference between It Helpdesk vs Technical Support Specialist?

AspectIt HelpdeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (optional)
Work EnvironmentHelpdesk ticketing systems, remote support, on-siteCustomer sites, remote, or call centers
Industry UsageIT departments, MSPs, corporate supportIT companies, tech vendors, corporate support

Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.

What are popular job titles related to It Helpdesk jobs in Sheboygan, WI? For It Helpdesk jobs in Sheboygan, WI, the most frequently searched job titles are:
What job categories do people searching It Helpdesk jobs in Sheboygan, WI look for? The top searched job categories for It Helpdesk jobs in Sheboygan, WI are:
What cities near Sheboygan, WI are hiring for It Helpdesk jobs? Cities near Sheboygan, WI with the most It Helpdesk job openings:
It Helpdesk jobs near you
Infographic showing various It Helpdesk job openings in Sheboygan, WI as of May 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,989 per year, or $23.1 per hour.

IT Support Technician

Hshs

Sheboygan, WI • On-site

$23.15 - $34.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Pay Range:

$23.15 - $34.73

A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.

Hospital Sisters Health System (HSHS) is seeking a IT Support Technician to join our team. Under general supervision, the IT Support Technician provides front line support to customers. The IT Support Technician resolves issues while referring more complex problems to Support Engineers and/or leadership. This role is responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications.
Position Specifics:
oDepartment: IT
oCore Function: Corporate Services
oSchedule: Full Time, 40 hrs/wk, on-call rotation
oFacility: St. Nicholas Hospital
oLocation: Sheboygan, WI
oCompensation that aligns with your experience
Education Qualifications
  • High School Diploma or equivalent is required.
  • Associates degree in Computer Science or related field is preferred.
Experience Qualifications
  • 1-2 years of experience in software, hardware, operating systems, installation procedures, and applications is preferred.
Certifications, Licenses and Registrations
  • A+ Certification is preferred.
Job Description

Scheduled Weekly Hours:

40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

  • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.

  • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.

  • Retirement benefits including HSHS
    contributions.

  • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.

  • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!

  • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!

Benefits

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process

Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants.

Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions.

These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS.

Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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