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It Helpdesk Jobs in Kenosha, WI (NOW HIRING)

IT Internal Audit Manager

Mettawa, IL · Hybrid

$118.40K - $174K/yr

See how your contributions will help transform vision into reality: Position Overview: The Brunswick Corporation Internal Audit Department is seeking a driven IT Audit Professional with a broad range ...

IT Client Services Manager

Libertyville, IL · On-site

$92.30K - $113.20K/yr

IT Client Services Manager What we are looking for: The Client Services Manager at Aldridge ... The primary objective for this role is to transform the help desk from a reactive support function ...

IT Client Services Manager

Libertyville, IL · On-site

$92.30K - $113.20K/yr

IT Client Services Manager What we are looking for: The Client Services Manager at Aldridge ... The primary objective for this role is to transform the help desk from a reactive support function ...

Senior IT Business Analyst

Waukegan, IL

$81.70K - $109.30K/yr

Leverage Artificial Intelligence to help develop analysis, enhance workflow efficiency, and guide solutions across IT projects. Minimum Requirements * Bachelor's degree. * 7+ years of experience in a ...

Senior IT Business Analyst

Pleasant Prairie, WI

$83.30K - $111.50K/yr

Leverage Artificial Intelligence to help develop analysis, enhance workflow efficiency, and guide solutions across IT projects. Minimum Requirements * Bachelor's degree. * 7+ years of experience in a ...

Senior IT Business Analyst

Pleasant Prairie, WI · On-site

$83.30K - $111.50K/yr

Leverage Artificial Intelligence to help develop analysis, enhance workflow efficiency, and guide solutions across IT projects. Minimum Requirements * Bachelor's degree. * 7+ years of experience in a ...

Senior IT Business Analyst

Pleasant Prairie, WI · On-site

$83.30K - $111.50K/yr

Leverage Artificial Intelligence to help develop analysis, enhance workflow efficiency, and guide solutions across IT projects. Minimum Requirements * Bachelor's degree. * 7+ years of experience in a ...

Senior IT Business Analyst

Kenosha, WI

$83.90K - $112.20K/yr

Leverage Artificial Intelligence to help develop analysis, enhance workflow efficiency, and guide solutions across IT projects. Minimum Requirements * Bachelor's degree. * 7+ years of experience in a ...

Senior IT Portfolio Manager

Lake Forest, IL · Hybrid

$134.10K - $223.50K/yr

We are looking for Sr. Portfolio Managers to help guide and chart a course for Grainger ... Capture and voice the IT Portfolio Roadmap.Identifydependencies and conflicts and resolve them.

IT Sr Scrum Master / Project Manager

Mettawa, IL

$150K - $150.60K/yr

See how your contributions will help transform vision into reality: Position Overview: The IT Transformation Office is a highimpact, enterprise function responsible for how IT plans, invests, and ...

IT Sr Scrum Master / Project Manager

Mettawa, IL

$150K - $150.60K/yr

See how your contributions will help transform vision into reality: Position Overview: The IT Transformation Office is a highimpact, enterprise function responsible for how IT plans, invests, and ...

Financial Analyst - IT Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Shape ... You'll own budgeting, forecasting, and vendor cost analysis for our IT organization - helping ...

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It Helpdesk information

See Kenosha, WI salary details

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How much do it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for it helpdesk in Kenosha, WI is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk professional, and why are they important?

To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.

What are some typical challenges faced by IT Helpdesk professionals, and how can they be managed effectively?

IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.

What are IT Helpdesk professionals?

IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.

What is the difference between It Helpdesk vs Technical Support Specialist?

AspectIt HelpdeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (optional)
Work EnvironmentHelpdesk ticketing systems, remote support, on-siteCustomer sites, remote, or call centers
Industry UsageIT departments, MSPs, corporate supportIT companies, tech vendors, corporate support

Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.

What are the most commonly searched types of It Helpdesk jobs in Kenosha, WI? The most popular types of It Helpdesk jobs in Kenosha, WI are:
What are popular job titles related to It Helpdesk jobs in Kenosha, WI? For It Helpdesk jobs in Kenosha, WI, the most frequently searched job titles are:
What job categories do people searching It Helpdesk jobs in Kenosha, WI look for? The top searched job categories for It Helpdesk jobs in Kenosha, WI are:
What cities near Kenosha, WI are hiring for It Helpdesk jobs? Cities near Kenosha, WI with the most It Helpdesk job openings:
Infographic showing various It Helpdesk job openings in Kenosha, WI as of May 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $46,669 per year, or $22.4 per hour.
IT Internal Audit Manager

IT Internal Audit Manager

Brunswick Corporation

Mettawa, IL • Hybrid

$118.40K - $174K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Are you ready for what's next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests™," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Workplace Category: Hybrid (3x per week in office)
Travel Required: Occasional
Pay Range: $118,400-174,000
Visa Sponsorship: Applicants must be currently authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future.
Innovation is the heart of Brunswick.
See how your contributions will help transform vision into reality:
Position Overview:
The Brunswick Corporation Internal Audit Department is seeking a driven IT Audit Professional with a broad range of skills to join their team of highly motivated and intelligent individuals. The IT Internal Audit Manager will play a key role in delivering risk-based IT assurance and advisory services across a diversified holding company with multiple marine manufacturing brands. This role is responsible for managing significant components of the SOX 404 IT compliance program (approximately 30-40% of effort) while also leading operational IT audits, data analytics, and advisory reviews that drive business value and strengthen the company's control environment.
The role reports to the Director, IT Internal Audit and works closely with IT leadership, finance, operations, external auditors, and third-party service providers across a dynamic, decentralized, manufacturing-focused technology landscape.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
SOX 404 Compliance (Approximately 30-40%)
• Lead and execute the annual SOX IT risk assessment, scoping, and testing strategy for IT General Controls (ITGCs), key automated controls, and IT-dependent manual controls.
• Evaluate design and operating effectiveness of controls in accordance with PCAOB standards and COSO.
• Manage walkthroughs, testing, evidence requirements, issue evaluation, and remediation tracking.
• Coordinate closely with external auditors to support reliance on internal audit work and optimize audit efficiency.
• Assess and document SOC reports for third-party service providers, including subservice organizations, and evaluate complementary user entity controls (CUECs).
• Support management with ICFR considerations related to system implementations, upgrades, acquisitions, and divestitures.
Operational IT Audits & Advisory
• Lead and execute risk-based operational IT audits across core manufacturing, supply chain, ERP, and enterprise platforms.
• Perform audits and advisory reviews related to cybersecurity, IT governance, change management, access controls, data integrity, business continuity, and emerging technology risks.
• Serve as a trusted advisor to IT and business leadership by providing pragmatic recommendations that improve control design, efficiency, and risk management.
• Identify opportunities to improve controls without over-engineering or negatively impacting operational effectiveness.
Data Analytics & Innovation
• Leverage data analytics to enhance audit planning, risk assessment, and testing coverage.
• Partner with internal audit leadership on automation and continuous improvement initiatives, including the use of audit management and visualization tools.
• Innovate and drive modernization efforts in the use of AI in the company and within Internal Audit to improve quality and efficiency.
Leadership & Stakeholder Management
• Mentor and develop internal audit staff and/or rotating team members.
• Communicate audit results clearly and concisely to management through well-written reports and executive-level presentations.
• Build strong working relationships with IT, Finance, Operations, and brand-level leadership.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
• Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, or related discipline.
• 7-10+ years of progressive experience in IT audit, internal audit, risk management, or public accounting (depending on level).
• Strong working knowledge of:
  • SOX 404 and PCAOB standards
  • General IT Controls, automated controls, and IPE considerations
  • SOC 1 / SOC 2 report evaluation
  • Manufacturing-centric systems (ERP, shop floor, supply chain, inventory, etc.)
• Demonstrated ability to lead audits end-to-end with limited supervision.
• Excellent written and verbal communication skills, including executive-level reporting.
• Understanding of information technology controls and IT control frameworks such as COBIT, NIST, ITIL, and ISO.
Preferred Qualifications:
• Experience in a public, multi-entity manufacturing or industrial organization.
• Previous Big 4 or large national firm IT audit experience.
• Professional certifications such as CISA, CISSP, CIPP or CPA (or active pursuit).
• Familiarity with audit management tools and data analytics platforms (e.g., Diligent, Power BI).
• Working knowledge and experience incorporating AI, analytics, and automation in internal audit activities.
Working Conditions:
  • 3x per week in office

The anticipated pay range for this position is $118,400-174,000 annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more. Details about our benefits can be found here.
Why Brunswick:
Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards!
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support.
For more information about EEO laws, - click here
Brunswick Corporation participates in E-Verify as part of our commitment to a lawful and transparent hiring process. For additional information click here: https://www.brunswick.com/e-verify.
Brunswick and Workday Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.
#Brunswick Corporation