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Entry Level Help Desk Support Jobs in Kenosha, WI

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Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Provide user support and customer service on company-supported computer applications and platforms ... Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ...

CultureFit

Help Desk Technician

Vernon Hills, IL · On-site

$19.50 - $26.25/hr

Installation, repair, and process engineering support of Company SMT automation equipment Key Responsibilities: Field Installation of Company Surface Mount automation equipment throughout North ...

Lake Forest

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Develop practical skills in help desk support, computer deployment, infrastructure, cybersecurity, networking, and systems administration. Use this opportunity as a strong entry-level steppingstone ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Develop practical skills in help desk support, computer deployment, infrastructure, cybersecurity, networking, and systems administration. * Use this opportunity as a strong entry-level steppingstone ...

TEKsystems

Desktop Support Analyst

Buffalo Grove, IL · On-site

$25 - $32/hr

... Help desk support, Service desk, Office 365, audio visual, apple support, intune, mobile device support Top Skills Details Desktop,Troubleshooting,Support,Customer service,Help desk support,Service ...

TEKsystems

Desktop Support Analyst

Buffalo Grove, IL · On-site

$25 - $32/hr

... Help desk support, Service desk, Office 365, audio visual, apple support, intune, mobile device support Top Skills Details Desktop,Troubleshooting,Support,Customer service,Help desk support,Service ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$20 - $24/hr

Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

Previous help desk experience * Ability to communicate in a professional manner * Above-average phone skills * Experience navigating or supporting UNIX/Linux environments * In-depth understanding of ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Kenosha, WI

Entry Level Help Desk Support information

See Kenosha, WI salary details

$10

$20

$32

How much do entry level help desk support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level help desk support in Kenosha, WI is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.50 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Kenosha, WI?

For Entry Level Help Desk Support jobs in Kenosha, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Kenosha, WI look for?

The top searched job categories for Entry Level Help Desk Support jobs in Kenosha, WI are:

What cities near Kenosha, WI are hiring for Entry Level Help Desk Support jobs?

Cities near Kenosha, WI with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Kenosha, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,295 per year, or $20.3 per hour.

Printer Technician/Help Desk Support

Managed Staffing

Racine, WI • On-site

$23 - $25/hr

Contractor

Re-posted 12 days ago

Job description

Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I)


Work Site Address: 3801 Spring Street, Racine, WI 53405
Work Type: W-2 Contract | Onsite
Schedule: Monday to Friday | 8:00 AM – 5:00 PM | 1-hour lunch
Hours/Week: 40
Travel Required: Yes (up to 30%) between hospital campuses and clinics using personal vehicle
 

Position Overview:

Ricoh is seeking a customer-service-focused IT Help Desk Support & Printer Technician to support the daily operations of printer and device support at Ascension hospital campuses. This is a field-based role requiring regular travel between multiple sites within Racine, WI, and frequent walking within large hospital environments.

The ideal candidate is a self-starter with excellent customer service skills, hands-on printer troubleshooting ability, and knowledge of device support tools and HP-certified equipment.

Key Responsibilities:

  • Provide daily support for site-specific network and workstation printers.

  • Serve as the first responder for minor printer issues (e.g., paper jams, toner replacement).

  • Deliver toner and printer supplies using a flat cart or dolly as needed.

  • Conduct printer assessments and basic troubleshooting after training.

  • Respond promptly and professionally to customer support requests; escalate when necessary.

  • Maintain inventory of onsite hardware, hot swap units, and consumables.

  • Log service calls, maintenance activities, and meter reads using TRAC Solution.

  • Keep the customer informed throughout the service process.

  • Coordinate with the Printer Fleet Manager or Integrated Account Manager regarding fleet performance.

  • Assist with printer procurement when needed.

Qualifications:

  • High School Diploma or equivalent required.

  • HP Certifications – REQUIRED.

  • Valid Driver’s License and reliable personal vehicle – REQUIRED (travel reimbursed as per company policy).

  • Experience in IT Help Desk Support or Technical Printer Support is preferred.

  • Strong working knowledge of networked printers, common troubleshooting tools, and ticketing platforms.

  • Ability to lift up to 20 lbs. and walk extensively throughout the day.

  • Excellent documentation and communication skills.

Preferred Experience:

  • Previous support experience in healthcare or large-scale enterprise environments.

  • Familiarity with printer fleet tools and databases.

  • Experience using TRAC Solution or similar service management software.

  • Understanding of printer connectivity (USB, Ethernet, wireless) and minor hardware repair.