ZipRecruiter

Log In

1

Entry Level Help Desk Support Jobs Near Me

fi

Help Desk Support Specialist

Columbus, OH

This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. Fundamental Job Tasks: Maintains computer, fax, and phone system functionality ...

IDEALFORCE LLC

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

Provides help desk support within the DSA (e.g., serves as initial contact for internal & external customers; interviews customers to determine nature & extent of problem; prioritizes & documents ...

Robert Half

Help Desk Analyst I

Columbus, OH · On-site

$19.75 - $27/hr

This position supports day-to-day technology needs across hardware, software, user accounts, and ... entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns ...

Equitas Health

Help Desk Technician

Columbus, OH · On-site

$49K - $58K/yr

This support may consist of both hardware, software and network trouble shooting and problem resolution. The Help Desk Technician is to research and follow-up on problems that may require additional ...

Equitas Health, Inc.

Help Desk Technician

Columbus, OH

$49K - $58K/yr

This support may consist of both hardware, software and network trouble shooting and problem resolution. The Help Desk Technician is to research and follow-up on problems that may require additional ...

ComResource

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

ComResource is looking for a Help Desk Analyst. Responsibilities ... Provide support for computer applications, hardware, printers, and phone and voicemail systems.

DwyerOmega

Help Desk Analyst

Westerville, OH · On-site

$22 - $29/hr

Provide friendly and positive end-user support. B. Own the technical support process for all ... Manage and document help desk procedures, end-user resolutions, and/or any support issue. G.

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and ...

next page

Showing results 1-20

All JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs Near Me

Entry Level Help Desk Support information

See salary details

$10

$20

$33

How much do entry level help desk support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What are popular job titles related to Entry Level Help Desk Support jobs? For Entry Level Help Desk Support jobs, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs look for? The top searched job categories for Entry Level Help Desk Support jobs are:
What cities are hiring for Entry Level Help Desk Support jobs? Cities with the most Entry Level Help Desk Support job openings:
What states have the most Entry Level Help Desk Support jobs? States with the most job openings for Entry Level Help Desk Support jobs include:
What are the most commonly searched types of Help Desk Support jobs? The most popular types of Help Desk Support jobs are:
Entry Level Help Desk Support jobs near you
A map of the United States highlighting the number of Entry Level Help Desk Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level Help Desk Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Help Desk Support Specialist

Help Desk Support Specialist

fi

Columbus, OH

Other

Medical, Dental, Vision

Posted 22 days ago

Job description

Franklin International, a leading manufacturer of adhesives, coatings, and sealants is currently seeking a Help Desk Support Specialist. This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. 

Fundamental Job Tasks:

Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.  Gives technical instructions in lay terms.  Troubleshoots, replaces, evaluates and configures devices, specialty software and unique service requests.  Enters Incident Report tickets into Helpdesk database.  Provides clear written and spoken information about a problem, issue, or event to the appropriate IS analyst for further problem resolution, if needed.  Fulfills all service level standards for response time and quality.

Ensures end users have proper software, hardware, and peripherals by implementing maintenance, upgrade and installation plans for PC replacements.  Monitors IS hardware and software inventories.  Enters hardware and software inventory data into the Helpdesk Inventory database.  Trains end users on office equipment, hardware and software, as needed. Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the installation of computer facilities for new hires and for office moves.

Assists management with information related to external audits of hardware, software, documentation and reporting. 

Targeted Skills/Knowledge:

Associate of Science degree in Technology or equivalent experience is required. Experience with PC repair and support service along with a working knowledge of Windows operating systems and the MS Office Suite applications is preferred.  The position requires excellent technical, interpersonal skills, as well as good written and verbal communication skills.  Position requires a high degree of analytical and organizational skill.

About Us:

Based in Columbus, Ohio, U.S.A., Franklin International was established in 1935 and today is among the largest privately held manufacturers of adhesives, sealants and polymers for commercial and industrial applications. Franklin integrates its core competency –emulsion polymerization – into a broad product offering, including glues, adhesives, hot melts, binders, sizing compounds and more. These products are distributed across six continents for use in construction, furniture manufacturing, millwork, paper converting, pressure-sensitive products and fiberglass reinforcement.
Franklin International is proud of our family-friendly atmosphere. We are small enough that people know your name, but big enough to have the resources available to do amazing things within our industry. Our award-winning benefits program includes a wide range of benefits from medical, dental, and vision insurance to more unique options like a free on-site fitness center, nurse health coach, 529 Plan matching, and adoption support. Our average employee tenure is over twelve years; learn more at www.FranklinInternational.com.

Apply