IT Help Desk Technician
Victoria, TX · On-site
Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions * Helping configure, build ...
IT Help Desk Technician
Victoria, TX · On-site
Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions * Helping configure, build ...
IT Support Technician
Victoria, TX · On-site
$20 - $27.50/hr
... responds to help desk calls and tickets, ensuring effective resolution or escalation when ... of technical support experience; OR an equivalent combination of education, training, and ...
IT Support Technician
Victoria, TX · On-site
$20 - $27.50/hr
... responds to help desk calls and tickets, ensuring effective resolution or escalation when ... of technical support experience; OR an equivalent combination of education, training, and ...
Customer Service / Front Desk SR
Victoria, TX · On-site
$10.50 - $13.25/hr
Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... that supports your goals. Requirements: * High School Diploma or GED required. * Schedule ...
New
Quick apply
Customer Service / Front Desk SR
Victoria, TX · On-site
$10.50 - $13.25/hr
Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... that supports your goals. Requirements: * High School Diploma or GED required. * Schedule ...
New
Customer Service / Front Desk SR
$10.50 - $13.25/hr
Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... that supports your goals. Requirements * High School Diploma or GED required. * Schedule ...
New
Customer Service / Front Desk SR
$10.50 - $13.25/hr
Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... that supports your goals. Requirements * High School Diploma or GED required. * Schedule ...
New
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Be Seen First
Desktop Support Technician
Victoria, TX · On-site
$35K - $47K/yr
Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. * Demonstrated experience supporting Windows-based environments, including Windows 10 ...
Quick apply
Be Seen First
Desktop Support Technician
Victoria, TX · On-site
$35K - $47K/yr
Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. * Demonstrated experience supporting Windows-based environments, including Windows 10 ...
Entry Level Help Desk Support information
See Victoria, TX salary details
$9.65 - $11.59
4% of jobs
$11.59 - $13.53
4% of jobs
$13.53 - $15.47
9% of jobs
$16.32 is the 25th percentile. Wages below this are outliers.
$15.47 - $17.41
17% of jobs
The median wage is $18.79 / hr.
$17.41 - $19.34
22% of jobs
$21.18 is the 75th percentile. Wages above this are outliers.
$19.34 - $21.28
20% of jobs
$21.28 - $23.22
15% of jobs
$23.22 - $25.16
3% of jobs
$25.16 - $27.10
6% of jobs
$27.10 - $29.04
0% of jobs
$29.04 - $30.98
0% of jobs
$9
$19
$30
How much do entry level help desk support jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for entry level help desk support in Victoria, TX is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.54 per hour, depending on experience, location, and employer.
What is an entry level help desk support?
Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.
What are the key skills and qualifications needed to thrive as an entry level help desk support?
To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.
What are some common challenges faced by entry level help desk support professionals, and how can they be managed?
Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?
| Aspect | Entry Level Help Desk Support | Technical Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+ often preferred | CompTIA A+ or Network+ common |
| Work Environment | Help desk, call centers, on-site support | Customer sites, remote support, call centers |
| Industry Usage | IT, tech companies, small businesses | IT, telecommunications, software firms |
| Common Search Intent | Entry level support roles, troubleshooting basics | Technical troubleshooting, advanced support tasks |
Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.
What are popular job titles related to Entry Level Help Desk Support jobs in Victoria, TX?
For Entry Level Help Desk Support jobs in Victoria, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Victoria, TX look for?
The top searched job categories for Entry Level Help Desk Support jobs in Victoria, TX are:
What cities near Victoria, TX are hiring for Entry Level Help Desk Support jobs?
Cities near Victoria, TX with the most Entry Level Help Desk Support job openings:
IT Help Desk Technician
Victoria, TX • On-site
ESP Associates •
Specialized Design Services • 501 - 1,000 employees501 - 1,000 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 27 days ago
Job description
ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an excellent opportunity for a service-oriented professional with some hands-on IT support experience who can work independently and take ownership of their role as part of a dynamic, collaborative IT team!
****This is not a remote role.****
Responsibilities:
- Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions
- Helping configure, build, upgrade, and deploy machines
- Providing support to remote ESP offices
- Prioritizing and managing daily tasks independently, with minimal day-to-day direction
Required Qualifications:
- 1+ year of hands-on experience in a help desk, IT support, or similar technical role
- Self-motivated with a strong sense of ownership — able to identify what needs to be done and follow through without being prompted
- Customer service attitude
- Good verbal and written communication skills
- Experience with laptops, workstations, cell phones, printing systems, and hardware troubleshooting
- Working knowledge of Windows 10, Windows 11, Microsoft Office, and Microsoft 365
- Ability to work well in a highly collaborative, team setting
- Ability to handle multiple tasks and competing priorities while supporting/communicating with IT teammates
- Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company's driving (MVR) policy
Preferred:
- Associate's Degree and/or 2+ years of experience in computer systems or corporate IT support
- Experience with LAN/WAN support
- Knowledge of VPN and other remote access systems
- Experience with large-scale plotting systems
- Experience with Microsoft Server 2016, 2019 and 2022
- Experience with Hyper-V software and/or VM software
Physical Requirements:
- Capable of walking various terrains, including inclines and declines.
- Must be capable of carrying up to but not limited to 50lbs of equipment and or supplies throughout various locations.
- Bending, kneeling, twisting and repetitive lifting of 20lbs are required
Corporate Information:
ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture, geosciences, environmental, subsurface utility engineering, and construction engineering inspection.
Through years of dedicated service to our clients, ESP has received a designation of 186 on the 2026 ENR Top 500 Design Firm rankings. For the firm's primary territory, the ENR Texas & Southeast Top Design Firms, ESP received a 2026 ranking of 53.
ESP offers an excellent employee benefits package including:
- Competitive compensation with yearly performance reviews and discretionary annual bonuses
- 401(k) (Traditional & Roth plans) with a guaranteed employer match of 100% up to the first 3% and 50% on the next 2% (eligibility after 60 days)
- PTO (Paid Time Off) & 10 Paid Holidays
- VTO (Volunteer Time Off) of 4 hours each year (prorated during first year based on hire date)
- Tiered Health, Vision & Dental Insurance Options (eligibility after 30 days)
- Behavioral Medicine through Teladoc
- Short-Term Disability Insurance (Employer paid)
- Long-Term Disability Insurance
- Life Insurance
- Pet Insurance
- Education Reimbursement Opportunities
- Flexible and Dependent Benefits Plan
- Referral Bonuses
About ESP Associates
Sourced by ZipRecruiter
Industry
Specialized design services
Company size
501 - 1,000 Employees
Headquarters location
Fort Mill, SC, US
Year founded
1986