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Entry Level Help Desk Support Jobs in Victoria, TX

ESP Associates

IT Help Desk Technician

Victoria, TX · On-site

Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions * Helping configure, build ...

NEOGOV

IT Support Technician

Victoria, TX · On-site

$20 - $27.50/hr

... responds to help desk calls and tickets, ensuring effective resolution or escalation when ... of technical support experience; OR an equivalent combination of education, training, and ...

U.S. Navy

IT Support Specialist

Edna, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Yorktown, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Port Lavaca, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Bloomington, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Inez, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Cuero, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Vanderbilt, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Refugio, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Goliad, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Victoria, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Tivoli, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ganado, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Placedo, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Refugio, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Hope, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

Victoria Dodge Chrysler Jeep Ram

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Automotive Technician Apprentice / Entry Level Tech

Victoria, TX · On-site

$12.50 - $15/hr

We are hiring Entry Level Automotive Technicians to work in our busy service department! There has ... We will support you daily and help you take your career to the next level. Let us make you an offer!

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Entry Level Help Desk Support information

See Victoria, TX salary details

$9

$19

$30

How much do entry level help desk support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level help desk support in Victoria, TX is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Victoria, TX? For Entry Level Help Desk Support jobs in Victoria, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Victoria, TX look for? The top searched job categories for Entry Level Help Desk Support jobs in Victoria, TX are:
What cities near Victoria, TX are hiring for Entry Level Help Desk Support jobs? Cities near Victoria, TX with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Victoria, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,485 per year, or $19.5 per hour.

IT Help Desk Technician

ESP Associates

Victoria, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an excellent opportunity for a service-oriented professional with some hands-on IT support experience who can work independently and take ownership of their role as part of a dynamic, collaborative IT team!

****This is not a remote role.****

Responsibilities:

  • Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions
  • Helping configure, build, upgrade, and deploy machines
  • Providing support to remote ESP offices
  • Prioritizing and managing daily tasks independently, with minimal day-to-day direction

Required Qualifications:

  • 1+ year of hands-on experience in a help desk, IT support, or similar technical role
  • Self-motivated with a strong sense of ownership — able to identify what needs to be done and follow through without being prompted
  • Customer service attitude
  • Good verbal and written communication skills
  • Experience with laptops, workstations, cell phones, printing systems, and hardware troubleshooting
  • Working knowledge of Windows 10, Windows 11, Microsoft Office, and Microsoft 365
  • Ability to work well in a highly collaborative, team setting
  • Ability to handle multiple tasks and competing priorities while supporting/communicating with IT teammates
  • Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company's driving (MVR) policy

Preferred:

  • Associate's Degree and/or 2+ years of experience in computer systems or corporate IT support
  • Experience with LAN/WAN support
  • Knowledge of VPN and other remote access systems
  • Experience with large-scale plotting systems
  • Experience with Microsoft Server 2016, 2019 and 2022
  • Experience with Hyper-V software and/or VM software

Physical Requirements:

  • Capable of walking various terrains, including inclines and declines.
  • Must be capable of carrying up to but not limited to 50lbs of equipment and or supplies throughout various locations.
  • Bending, kneeling, twisting and repetitive lifting of 20lbs are required


Corporate Information:

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture, geosciences, environmental, subsurface utility engineering, and construction engineering inspection.

Through years of dedicated service to our clients, ESP has received a designation of 189 on the 2026 ENR Top 500 Design Firm rankings. For the firm's primary territory, the ENR Texas & Southeast Top Design Firms, ESP received a 2026 ranking of 53.

ESP offers an excellent employee benefits package including:

  • Competitive compensation with yearly performance reviews and discretionary annual bonuses
  • 401(k) (Traditional & Roth plans) with a guaranteed employer match of 100% up to the first 3% and 50% on the next 2% (eligibility after 60 days)
  • PTO (Paid Time Off) & 10 Paid Holidays
  • VTO (Volunteer Time Off) of 4 hours each year (prorated during first year based on hire date)
  • Tiered Health, Vision & Dental Insurance Options (eligibility after 30 days)
  • Behavioral Medicine through Teladoc
  • Short-Term Disability Insurance (Employer paid)
  • Long-Term Disability Insurance
  • Life Insurance
  • Pet Insurance
  • Education Reimbursement Opportunities
  • Flexible and Dependent Benefits Plan
  • Referral Bonuses