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Entry Level Help Desk Support Jobs in Victoria, TX

Palacios Marine & Industrial, Inc

Apprentice

Port Lavaca, TX · On-site

$13.50 - $17.50/hr

Description The Craftsman Apprentice is an entry-level position responsible for learning the skills ... Support project activities while following established work procedures and quality standards.

Whataburger

Restaurant Porter - Unit 630

Goliad, TX · On-site

$13 - $16.25/hr

We're a family, partnering with great organizations to help support the development of future ... From retirees and teens working part-time to entry-level careers to experienced professionals ready ...

Whataburger

Restaurant Porter - Unit 428

Edna, TX · On-site

$10.75 - $14/hr

We're a family, partnering with great organizations to help support the development of future ... From retirees and teens working part-time to entry-level careers to experienced professionals ready ...

Whataburger

Restaurant Porter - Unit 428

Edna, TX · On-site

$10.75 - $14/hr

We're a family, partnering with great organizations to help support the development of future ... From retirees and teens working part-time to entry-level careers to experienced professionals ready ...

Whataburger

Restaurant Porter - Unit 616

Victoria, TX · On-site

$10.50 - $13.25/hr

We're a family, partnering with great organizations to help support the development of future ... From retirees and teens working part-time to entry-level careers to experienced professionals ready ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Victoria, TX

Entry Level Help Desk Support information

See Victoria, TX salary details

$9

$19

$30

How much do entry level help desk support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level help desk support in Victoria, TX is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.54 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Victoria, TX?

For Entry Level Help Desk Support jobs in Victoria, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Victoria, TX look for?

The top searched job categories for Entry Level Help Desk Support jobs in Victoria, TX are:

What cities near Victoria, TX are hiring for Entry Level Help Desk Support jobs?

Cities near Victoria, TX with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Victoria, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,485 per year, or $19.5 per hour.

Apprentice

Palacios Marine & Industrial, Inc

Port Lavaca, TX • On-site

$13.50 - $17.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description

The Craftsman Apprentice is an entry-level position responsible for learning the skills, techniques, and responsibilities of a skilled craft professional while assisting journey-level employees in the safe and efficient completion of construction and maintenance work. Under the direction of supervisors and experienced craftsmen, apprentices receive hands-on training while developing the knowledge and abilities required to become fully qualified in their assigned trade.


The Craftsman Apprentice is expected to demonstrate a strong commitment to safety, professionalism, teamwork, attendance, and continuous learning.

  • Assist skilled craftsmen with installation, repair, maintenance, fabrication, and construction activities.
  • Gather, organize, and transport tools, materials, and equipment.
  • Prepare work areas before assigned tasks begin.
  • Clean and maintain work areas throughout the project.
  • Operate hand and power tools under supervision.
  • Assist with measuring, cutting, fitting, assembling, and installing materials appropriate to the assigned craft.
  • Support project activities while following established work procedures and quality standards.

Requirements

  • High school diploma or GED preferred.
  • Enrollment in or willingness to participate in an approved apprenticeship program.
  • Previous construction or industrial experience is helpful but not required.
  • Ability to follow verbal and written instructions.
  • Basic knowledge of construction tools and safety practices is preferred.
  • Valid driver's license preferred.
  • TWIC card (if required by the client).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

Recruitment Agencies

We do not accept unsolicited resumes from third-party recruiters or agencies in connection with this posting. Any resumes submitted without a signed agreement in place will be considered the property of the company and no fees will be paid

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