Help Desk Support
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Help Desk Support
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Yardi Help Desk Support
Dallas, TX · On-site
$20.25 - $27.75/hr
Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...
Yardi Help Desk Support
Dallas, TX · On-site
$20.25 - $27.75/hr
Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...
Help Desk Support
Carrollton, TX · On-site
$19.25 - $26/hr
Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500) Location: Carrollton, TX 75006 Description: Provide front line queue support for customers ...
Help Desk Support
Carrollton, TX · On-site
$19.25 - $26/hr
Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500) Location: Carrollton, TX 75006 Description: Provide front line queue support for customers ...
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Quick apply
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Help Desk Support Technician (Level II)
$19.75 - $26.75/hr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
Help Desk Support Technician (Level II)
$19.75 - $26.75/hr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Help Desk Support Technician (Level II)
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
Help Desk Support Technician (Level II)
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Help Desk Support Technician (Level II)
Dallas, TX · On-site
$19.75 - $26.75/hr
K2 Staffing is a growing Managed IT Services provider in Dallas, TX, seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands ...
Help Desk Support Technician (Level II)
Dallas, TX · On-site
$19.75 - $26.75/hr
K2 Staffing is a growing Managed IT Services provider in Dallas, TX, seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands ...
IT Help Desk Support II
Plano, TX · Hybrid
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a ...
IT Help Desk Support II
Plano, TX · Hybrid
The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a ...
IT Help Desk Support Specialist
Lewisville, TX · On-site
$20 - $22/hr
IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support ...
IT Help Desk Support Specialist
Lewisville, TX · On-site
$20 - $22/hr
IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support ...
IT Help Desk Support Specialist
Lewisville, TX · On-site
$20 - $22/hr
IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support ...
Quick apply
IT Help Desk Support Specialist
Lewisville, TX · On-site
$20 - $22/hr
IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support ...
Entry Level Help Desk Support information
See Grand Prairie, TX salary details
$9.78 - $11.75
4% of jobs
$11.75 - $13.71
4% of jobs
$13.71 - $15.68
9% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$15.68 - $17.64
17% of jobs
The median wage is $19.05 / hr.
$17.64 - $19.61
22% of jobs
$21.47 is the 75th percentile. Wages above this are outliers.
$19.61 - $21.57
20% of jobs
$21.57 - $23.54
15% of jobs
$23.54 - $25.50
3% of jobs
$25.50 - $27.47
6% of jobs
$27.47 - $29.43
0% of jobs
$29.43 - $31.40
0% of jobs
$9
$19
$31
How much do entry level help desk support jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for entry level help desk support in Grand Prairie, TX is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.83 per hour, depending on experience, location, and employer.
What is an entry level help desk support?
Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.
What are the key skills and qualifications needed to thrive as an entry level help desk support?
To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.
What are some common challenges faced by entry level help desk support professionals, and how can they be managed?
Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?
| Aspect | Entry Level Help Desk Support | Technical Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+ often preferred | CompTIA A+ or Network+ common |
| Work Environment | Help desk, call centers, on-site support | Customer sites, remote support, call centers |
| Industry Usage | IT, tech companies, small businesses | IT, telecommunications, software firms |
| Common Search Intent | Entry level support roles, troubleshooting basics | Technical troubleshooting, advanced support tasks |
Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.
What are popular job titles related to Entry Level Help Desk Support jobs in Grand Prairie, TX?
For Entry Level Help Desk Support jobs in Grand Prairie, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Grand Prairie, TX look for?
The top searched job categories for Entry Level Help Desk Support jobs in Grand Prairie, TX are:
What cities near Grand Prairie, TX are hiring for Entry Level Help Desk Support jobs?
Cities near Grand Prairie, TX with the most Entry Level Help Desk Support job openings:
Job description
Job Description
Service performance and availability monitoring
Active Directory account creation
Data backup and
Desktop software installs
Emergency notifications and escalations
Troubleshoots end-user hardware and software related issues
Provides superior customer service
Remote Desktop Support.
Answer Service Desk/Help Desk calls
Working service tickets
Other Technical duties as assigned
Qualifications
Skills/Experience:
Demonstrated Problem-Solving and solution development skills and the ability to explain problems and propose solutions with rationale to management
Strong electro-mechanical aptitude
Experience using logic and methods to solve difficult problems with effective solutions
Experience finding hidden problems
A+
MCP or MCAS or MOS certification
Strong at honest analysis, and finding hidden answers to problems.
Strong customer service communication skills
Preferences:
ITIL
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006