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No Experience Help Desk Technician Jobs in Madison, WI

Integrated Resources INC

Help Desk Technician

Madison, WI

$20.25 - $27.25/hr

Help Desk Technician Location: Madison, WI Duration: 4 months Responsibilities : Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and ...

Integrated Resources INC

Help Desk Technician

Madison, WI · On-site

$20.25 - $27.25/hr

Help Desk Technician Location: Madison, WI Duration: 4 months Responsibilities : Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and ...

Arrowhead Pharmaceuticals

Helpdesk Technician

Madison, WI · On-site

$20.25 - $27.25/hr

They are seeking a Help Desk Technician to provide Tier I/II tech support and customer service for ... Required : • 2+ years of professional IT experience • Proficiency in Microsoft Windows 11 in an ...

Wisconsin

DoIT General Help Desk Technician

Madison, WI · On-site

$21/hr

Regular Job Profile: IT Help Desk Specialist I Job Summary: Join the UW-Madison DoIT Help Desk team ... Starting salary will be based on experience and qualifications. Well qualified applicants can ...

New

Arrowhead Pharmaceuticals

Helpdesk Technician

Madison, WI · On-site

$55K - $67K/yr

The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information ... They will be joining a team of highly motivated and experienced IT professionals and will ...

TEKsystems

Service Desk Technician

Madison, WI · Hybrid

$18 - $22/hr

Service Desk Technician (Hybrid/Remote | Contract) Overview We are seeking a customer-focused ... experience in a help desk or service desk environment * 2+ years supporting: * Windows 10/11 ...

TEKsystems

Service Desk Technician

Madison, WI · Hybrid

$18 - $22/hr

Service Desk Technician (Hybrid/Remote | Contract) Overview We are seeking a customer-focused ... experience in a help desk or service desk environment * 2+ years supporting: * Windows 10/11 ...

Kyyba

Help Desk / Desktop Support Technician

Madison, WI · On-site

$20.25 - $27.25/hr

This is a Windows-centric environment with no macOS support required. Role Summary: * This is a ... ServiceNow ticketing system experience (ticket triage, assignment, documentation). * PC Depot ...

Wegner CPAs

IT Helpdesk Technician

Madison, WI · On-site

The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...

Wegner CPAs

IT Helpdesk Technician

Madison, WI · On-site

The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...

Wegner CPAs

IT Helpdesk Technician

Madison, WI

The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...

CFS

Help Desk Supervisor

Middleton, WI · Hybrid

$90K - $110K/yr

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...

CFS

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...

CFS

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...

CFS

Help Desk Supervisor

Madison, WI · Hybrid

$90K - $110K/yr

Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...

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How much do no experience help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience help desk technician in Madison, WI is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.15 per hour, depending on experience, location, and employer.

What is a No Experience Help Desk Technician job?

A No Experience Help Desk Technician job is an entry-level IT support role that doesn't require prior professional experience. In this position, you'll assist users with technical issues, troubleshoot hardware and software problems, and provide basic customer support. Employers typically seek candidates with strong communication skills, a willingness to learn, and a foundational understanding of computers. Some companies may prefer certifications like CompTIA A+, but many provide on-the-job training. This role is a great starting point for building a career in IT.

What are the key skills and qualifications needed to thrive in the No Experience Help Desk Technician position, and why are they important?

To thrive as a No Experience Help Desk Technician, you need a basic understanding of computer systems, strong problem-solving skills, and at least a high school diploma or equivalent. Familiarity with common operating systems, help desk ticketing software, or attaining entry-level IT certifications like CompTIA IT Fundamentals or A+ can be beneficial. Effective communication, patience, and a customer-service mindset will help you excel when supporting users with varied technical backgrounds. These skills are critical for quickly troubleshooting issues while providing positive interactions and building your foundation in IT.

What kind of career growth can I expect as a No Experience Help Desk Technician?

Starting as a No Experience Help Desk Technician gives you an excellent entry point into the IT field, with many opportunities for advancement as you gain experience and develop new skills. Many technicians move up to roles such as Senior Help Desk Technician, IT Support Specialist, or even into network administration or cybersecurity after gaining hands-on experience and additional certifications. The role also exposes you to different technical areas and business processes, helping you discover your long-term interests. Employers often provide training and encourage professional development, so your career path can progress quickly with ambition and dedication.
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What are the most commonly searched types of Help Desk Technician jobs in Madison, WI? The most popular types of Help Desk Technician jobs in Madison, WI are:
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What cities near Madison, WI are hiring for No Experience Help Desk Technician jobs? Cities near Madison, WI with the most No Experience Help Desk Technician job openings:
No Experience Help Desk Technician jobs near you
Infographic showing various No Experience Help Desk Technician job openings in Madison, WI as of May 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $48,521 per year, or $23.3 per hour.
Help Desk Technician

Help Desk Technician

Integrated Resources INC

Madison, WI

$20.25 - $27.25/hr

Contractor

Posted 18 days ago

Job description

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Position: Help Desk Technician

Location: Madison, WI

Duration: 4 months

Responsibilities:

Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and software related.

Provides technical assistance over the phone for all supported locations addressing both emergency and routine issues.

Responds to inquiries regarding systems procedures, status and downtime.

Assists with Security access requests.

Respond to employee phone, mail, email, fax, visits etc.

Troubleshoot problem issues or receive IT requests.

Enter issues into call tracking system.

Resolve or assign requests to the appropriate support group(s).

Follow-up on outstanding issues and requests.

Perform quality assurance call backs as needed.

Assist with creation of IDs including LAN, email, CURE, Web-applications, MPD, etc.

Maintain the process of routing security requests to the appropriate security groups.

Develop a functional understanding of key applications including Amisys, AMSW, CURE, Quest, IP, Maplinx, MPD, SQL Referral, and Caretrac.

Assist with operational and management duties i.e. scheduling, mentoring and training. Assist with documentation development as needed and other duties as assigned.


Qualifications

Requirements/Certifications:

Candidate must be proficient with use of Windows XP, Vista and MS Office products. General Knowledge of PC and Laptop support, VPN, remote support tools, Wireless configurations, Internet Explorer and Firefox.

 Further technical study including but not limited to Information Systems degree course work and job-related certifications, MCSE and A+ certifications are a plus but not required for this position. Perform limited administration or configuration of key applications.

 2+ years in a comparable technical role.

 High School (Required) GED (Required)

 Project: Integrating 520 users on Surface Pro (tablets that can be used as laptops).

Additional Information

Kind Regards

Sumit Agarwal

732-902-2125

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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